Search Hotels by Palladium in North Coast

"The Good: Most of the staff was helpful and friendly. The reception staff was welcoming and a pleasure to deal with. The greeters who welcomed you for breakfast and at Jasmines were also pleasant. I can't say enough good things about Crazy Legs and Pot of Rice in the entertainment staff :). These people went above and beyond to make sure everyone was having a good time. I wish I got the names or the restaurant staff so that I could give them a proper shoutout. The Bad: The food just wasn't that good. I chose to go to the Bahia in Jamaica Runaway Bay because the food was so good at the DR location, I thought I would get a good meal here. I did not. There wasn't a large variety, and the food was either at room temperature or cold. Also, most of the people cooking the food acted like you were bothering them. They barely acknowledged your existence when you asked them a question and were not as warm and friendly as the other restaurant staff. The Ugly: My room was dated.... particularly the bathroom. At first, I thought it wasn't cleaned properly. Then I realized that there was this mold looking substance on both faucets that couldn't be cleaned. I wiped it down with my Lysol wipes and prayed for the best. At the very least, they should remodel the bathrooms. I did not feel good about taking care of my basic hygiene in there and did my best to spend as little time in there as possible. Bahia should do better!"

"I had no air-conditioning"

"Phenomenal overall. Great staff, food, and amenities. Only one downfall. The shows were way past kids bedtimes and kept them up for hours since it was in the theatre outside of our room. In a family hotel I don’t understand why shows exist after 9 in these kind of venues. Although take it with a grain of salt as this was only 1 night while we were there. "

"Nice property. Good food at the buffet and restaurants. Most staff were professional and helpful. Need more night activities that do not end so early. Teach the dining staff the difference between a sari and a coverup. A coverup can be a sari but not all saris are coverups. Nice place to stay especially for first timers in the country. Transportation was highly accessible at the property which is very convenient. Lots to choose from for off resort activities."

"Hotel is nice and cozy. I like the fact that it’s across from the beach. Only thing I didn’t really like was the staff in dining room, me and the family sat there for 15 min no one asked us if wanted anything to drink I had to go find someone."

"It kids friendly and the staff was helpful in answering question"

"Pros - Perfect weather, helpful friendly staff, beautiful hotel and property, perfect amount of walking, lots of lobby seating to relax, wonderful beach with calm sea, abundance of food at the buffet, jerk chicken at the grill is good, tonnes of beach chairs, 5+ pools spread over the property, good evening entertainment, amazing photo staff and reasonable prices, complimentary big bottles of water and fridge drinks, convenient on site parking. Cons - Buffet and restaurant food was bland, restaurant food was meh, limited food options outside of buffet hours - only jerk chicken, burgers and pizza, beach doesn’t have umbrellas - limited coverage from trees, sports bar had limited tables to watch matches, main elevators 1 out of 2 were out of service, drinks were ok, two pools side by side play different overlapping music, resort doesn’t have a nightclub, but sports bar DJ was good"

"The resort was beautiful, and the staff was currently polite and extra intensive. I definitely will return again."

"The food was great! The staff was friendly and polite. There are some areas that can use some attention (we had a few things in our room that suffered from wear and tear), but by no means a deal breaker. The entertainment was great, and there is a lot to do without leaving the resort. We did though, and enjoyed every minute. We will go back and will most likely stay at the Riu. Lovely vacation!!"