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Candlewood Suites Norfolk Airport by IHG

2.5 star property
Travelers can unwind at the barbecue grill area, pick up essentials at the convenience store, or work out at the 24-hour gym on their own schedule

Choose dates to view prices

Candlewood Suites Norfolk Airport, an IHG Hotel, offers a relaxing terrace for downtime. Guests stay connected with in-room WiFi and enjoy practical dry cleaning/laundry services. The 24-hour gym and barbecue grills make longer stays comfortable and convenient.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is ₹10,909
₹12,833 total
includes taxes & fees
31 May - 1 Jun

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About this property

Candlewood Suites Norfolk Airport by IHG

  • Hotel near Waterside District
  • Take advantage of a corner/local shop, a terrace and shopping on-site at Candlewood Suites Norfolk Airport by IHG. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a 24-hour gym.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • A 24-hour front desk, a lift and barbecues
    • 1 meeting room, a front desk safe and smoke-free property
  • Room features
  • All 120 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with hairdryers
    • TVs with cable channels and DVD players
    • Kitchens, coffee/tea makers and heating

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 36 kg per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 150 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites Norfolk Airport by IHG pet-friendly?

Yes, Candlewood Suites Norfolk Airport by IHG allows pets with a maximum weight of up to 36 kg per pet. There's a fee of USD 150 per pet, per week. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Norfolk Airport by IHG?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Norfolk Airport by IHG on 31 May 2026 start from ₹10,909, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Norfolk Airport by IHG?

Self-parking is free at this property.

What time is check-in at Candlewood Suites Norfolk Airport by IHG?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Candlewood Suites Norfolk Airport by IHG?

Checkout is at noon.

Where is Candlewood Suites Norfolk Airport by IHG located?

Situated near the airport, this hotel is within 1 mile (2 km) of Lake Taylor Hospital and Gallery of Military Circle. Sentara Leigh Hospital and Norfolk Premium Outlets are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 326 out of 772 reviews
Rating 8 - Good. 216 out of 772 reviews
Rating 6 - Okay. 105 out of 772 reviews
Rating 4 - Poor. 57 out of 772 reviews
Rating 2 - Terrible. 68 out of 772 reviews

Reviews

Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff was very nice
Stayed 1 night in Jan 2026
Verified

8/10 Good

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
room clean and staff was nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, extremely clean and check in was a breeze!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The. Location was convenient.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel stay I’ve had in a long time. Convenient location and friendly staff. Tay really helped me out by getting me an early check in and my room was clean, spacious and cool. Would reccomend and if I’m ever back on the area, I would return!
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

john

Liked: Cleanliness
Room was good and clean. Three stars only because the check-in took quite a bit longer than normal, but there was a new person being trained. She was very nice and courteous.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and hospitable. The staff were very courteous.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, close to all kinds of stuff. Airport very close. The bathrooms had moldy caulk.. but the tub wasn’t dirty, nor were the rooms. Staff was very outgoing, friendly and accommodating.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, property conditions & facilities
Very clean good staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jeffery

The staff is very nice and welcoming
Stayed 1 night in Apr 2025
Verified

8/10 Good

paul

The hotel is always nice and pleasant and clean!
Stayed 1 night in Oct 2024
Verified

8/10 Good

Jesse H

Liked: Cleanliness, staff & service
Cleanliness was good. Bathroom were clean. Noisy person shouting on the phone. Location good. Staff courteous. Thanks.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Jmj

Liked: Cleanliness, staff & service, property conditions & facilities
The room is big nice and clean. Amenities in the room wwere
Stayed 1 night in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Everything was fine and shopping centers annd food close by.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

BIANCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and clean enough for a two night stay. I would stay again.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, good room design and amenities for a working trip. Friendly helpful staff. Would stay again on business.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience however, the carpet needs updating or cleaning and some walls in our room had areas that need painting. The staff were very helpful
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant was very pleasant. We got in earlier than check in as we were out of our vacation rental and she helped us get into a room quickly . We sure appreciated her accommodating us and getting us a late checkout for next day so we could go straight to airport after our stay. Great customer service!!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Tiarah

Liked: Cleanliness, property conditions & facilities
The property was well kept, the only thing they should check in on more was the cleaning of the elevators. I would like to give the front desk worker Tay props!! She was excellent funny extremely helpful !!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in. Very nice staff!
Stayed 1 night in Sep 2023
Verified

8/10 Good

Joseph Edward

Liked: Staff & service, amenities
Good property for a value hotel. The building is kind of dated. If you are looking for a lot of USB ports for your electronics, look somewhere else. The age of the building is apparent because of old outlets, light switches, etc. They work...just a little dated. Otherwise pretty clean and the staff was great!!! Overall, a good value option.
Stayed 5 nights in Jun 2025
Verified

6/10 Okay

Chloe

Liked: Staff & service, property conditions & facilities
The property is around a few longer term stay suites, lots of stores and shopping areas nearby that are walkable. The hotel is exactly average and what I was looking for. The room was clean enough and the amenities were great, it’s pet friendly too which is a bonus. Absolutely screams Virgina.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for the time that we needed to stay. The front desk associates were great. Very friendly, hospitable, inviting, and helpful. The only thing that I didn't like was that our tub/shower wasn't very clean. There were strands of hair in it. The toilet could have used a better cleaning as well. There were yellow stains that were at the base of the toilet. Also, the door to the bathroom was not leveled and dirty looking. Other than these things, our room was good.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

TAMEKA

Liked: Staff & service
Disliked: Amenities
The location was great, its near restaurants, and shopping. There wasn't a store within the hotel as advertised or vending maxhine. There were dirty towels from the previous guest left on the bathroom floor and strands of red hair on the kitchen coubter.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

If you like Weed Smoke and Barking Dogs...

BEWARE: Though hotel staff is very friendly and accommodating, the smell a marijuana poured through the vents into our room constantly. The kennel across the street provided a soundtrack of barking dogs morning, noon and all thru the night. The beds were clean and comfortable but the bathroom was stained, dirty and had poorly patched up walls. Overall, the hotel smelled stuffy, mildewy, damp and smokey. Couldnt stay more than one night, had to move my children to a different hotel.
Stayed 2 nights in Mar 2024