"The property and rooms were beautiful. The woman at check in was so sweet and friendly. I wish I had her name so I could let her know just how awesome she is and how valuable she is to the organization. The main problem I had was I feel like the price to park was excessive ($45 per day) and the WiFi had a charge of $4.95 if you didn’t want basic mediocre service. With what people pay to stay there, the hotel could take better care of their guests."
"The hotel's location is excellent and very convenient for tourists, with many attractions easily accessible. However, the property is showing its age and would benefit from a refurbishment, particularly the furniture. The room did not appear as clean as expected, and some items (including the TV) were not working properly. Although I reported these issues and requested assistance, they were never resolved during my stay. What was most disappointing was the lack of any apology, acknowledgment, or goodwill gesture at check-out despite the unresolved problems. Overall, the location is a strong point, but the hotel falls short in terms of maintenance, cleanliness, and customer service"
"I was not happy waiting one hour after the stated check-in time simply because the hotel is understaffed. I also did not appreciate my son being singled out when he entered the hotel and being asked for his room number. The wait times for checking in keep increasing and employees seem to be lacking in number and manners. This hotel has seen better days."
"I stayed on the 9th floor and I had to work online and my phone was not connecting to the Internet. I went out to get something to eat. Upon my return, I tried with my laptop but with no success. I then called the front desk to explain the situation. She was saying something whilst I was still speaking. I stopped to inquire as to the nature of her interruption. She responded, "Finish your complaint so that I can explain to you what's happening."
I said, "Okay, what's happening?"
She replied, "Are you finished, Sir?"
I was baffled because I was not being rude to her at all.
She explained that for the last two nights, the Internet crashed and they are working on it. So only the lobby to the 2nd floor has service. So I can come down to the lobby to use the service.
I asked her why wasn't that explained when I checked in. I could have been given a room on the 2bd floor.
She said that my IHG gives my top floor access. Go figure.
No apology was offered.
I went downstairs and was placed in a room with many other guests using the room. No discount offered. Nothing.
The shower and toilet bowl were very slow in water disposal.
I was disappointed but left there without making a scene. Crowne Plaza SFO must be more courteous in situations like these as issues will happen from time to time I'm not being unreasonable."
"Hotel was clean and well cared for, air conditioning unit is size of a washing machine and sounds like an aircraft in the room with varying temperature through the night. Location is good if you want really touristy area. A long queue for checkin and breakfast like a school canteen. It’s okay but wouldn’t stay here again"
Are you in need of a romantic holiday? Our guests also love Nob Hill for its stunning cathedral, major shopping area and array of dining options. If you want to explore the area, you might head to SF Masonic Auditorium, Cable Car Museum or Van Ness Avenue. If you'd like to stay close to a particular destination, you can sort properties by neighbourhood or distance to top landmarks, so you'll be able to see everything on your list.
What is there to do in Nob Hill?
There's nothing better than wandering around a new destination with your sweetheart, so consider taking time to discover all there is to see and do in Nob Hill. If you're hoping to see some of the area's cultural attractions, you and your partner will love Nob Hill for its stunning cathedral and major shopping area. SF Masonic Auditorium, Cable Car Museum and Van Ness Avenue are worth a stop when you're out and about.
What's the best way to get to Nob Hill and around town during my romantic getaway?
This information about transportation options in Nob Hill might help your romantic trip get off to a smooth start: The closest major airport is San Francisco International Airport (SFO), located 12.3 mi (19.8 km) away. Nearby metro stations include Washington St & Leavenworth St Stop, Washington St & Jones St Stop and California St & Leavenworth St Stop.