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"Staff is very hospitable. Rooms are very spacious and clean. Food was also good Just that the area around is very secluded "

"We were really happy with our 3-night stay at this hotel. The staff is friendly and eager to help. The food is good, rooms are comfortable with adequate amenities. The Bonfire on the misty and cold evenings were welcome - the evening 5 PM TEA Tasting was a warm touch. Overall, very happy with our choice. "

"Clean and tidy, well trained and gentle staff and very close to the airport. "

"First thing after reaching the location I couldn't find the property,After interrogating with localities, they told there is no such hotel.So in that location there was another hotel where the owner told lot of fake bookings are happening with name of the hotel.So no one helped from expedia customer care when I called on toll free number."

"Over a number of years we have stayed at lots of different hotels in India ranging from 2 star to 5 star and the Oshin Hotel in Kalpetta was the best for us. The standards of hygiene were excellent (no bugs in sight), all areas of the hotel were spotlessly clean and whatever we asked for e.g. iron and ironing board, extra coat hangers, more towels etc, were produced in moments. What makes this hotel extra special are the staff, every single one of them whether it was a housemaid, reception staff, restaurant staff or manager went out of their way to help and were always cheerful and friendly. There is an onsite restaurant and coffee shop, just a couple of things to be aware of 1. The menu is predominantly Indian (well you are in India) however there are one or two European dishes available and 2 .The hotel is alcohol free but the mocktails were delicious and we never noticed the absence of booze. We didn’t use the on site swimming pool or gymnasium but they never appeared crowded. Outside of the hotel it’s about a five minute walk to an ATM and auto rickshaws. Alternatively, if you need a taxi the hotel will arrange this for you. We had a wonderful stay and have given the Oshin Hotel a five star rating - it deserved nothing less. "

"We enjoyed our stay at this historic hotel. We were upgraded to a suite which was nice. The breakfast and restaurant were good and staff were keen to help. If I had a criticism it is that service can at times be slow despite there being lots of staff around. "

"Good"

"It’s an excellent new hotel and well maintained property. Courteous staff and immaculate house keeping. Food at Buffet breakfast and dinner is quite extensive and tasty. I wish the property were renting scooters to go to city and sight seeing. Auto or cab is the only mode of transportation. Majority of the residents have their own car. I also recommend the management to start working on activity for hotel guests with corresponding transportation."

"Very serene and beautiful property. Very modern. Excellent service. One of a kind property nestled in the middle of tea estates. Loved their hot infinite pool room. "