Holiday Inn Express Rotterdam - Central Station by IHG
8/10 Good
"Good location, 5 to 10 mins walk from Rotterdam train station. Prompt & helpful check in. Excellent shower, bed & good to see eggs, fruit, yoghurt available for breakfast. Disappointed to be charged extra for luggage storage for a few hours. This should be complimentary. Nice touch having fresh water with cucumber at reception. Helpful & polite staff. Thank you"
"I accidentally booked my room for the wrong month, but the hotel staff were incredibly helpful and accommodating. They assisted me in changing the reservation dates and made the process very smooth. Excellent customer service and a great experience. Thank you!"
"Lovely hotel, but not very close to anything. Also when I checked in there was a big party of eight or more Customers checking in and myself and two others were left at the back of the queue with only one person completing check-in. In instances like this common sense should prevail and they should be more than one person checking to manage over 10 people waiting and perhaps a priority to those not part of a bigger party. Otherwise the bar and Restaurant staff were faultless and I had a very enjoyable stay with a lovely breakfast."
"A clean, well maintained hotel. Rooms are clean well proportioned. Good shower. Location is about 1 mile from the Erasmus Bridge - easily accessible with the metro. Restaurant is European. Good food and good quality. Note if you pay with a card there will be a % added which is a bit annoying. Overall pleased with my stay."
"The staff was warm and welcoming, the room was very comfortable and I decided to take the breakfast which is a marvelous spread of different foods. Highly recommended!"