First of all, this is not 4 star facility! As someone who paid normal hotel price, I am expecting a real 4 star experience. But nope, I wouldn't rate it 2/5 even they provide 3 star experience. The room is tiny, the window can't be locked. Second, this place doesn't have hair dryer, as a 4 start hotel, this place doesn't have hair dryer in the room. They claim that everyone has to share 5 dryer, fine, I asked them nicely 3 times in 2 days, the front desk told me that they don't have it. And in the end, they said its stolen, and their attitude make us feel like its our fault. Seriously??? Ok, the only thing, I would say they did a great job is the air conditioner. Even though the overall experience is not ideal, you get to keep your self warm at night.