Property entrance
Check availability

Reviews of Comfort Inn & Suites Niagara Falls Blvd USA

2.5 out of 5
Comfort Inn & Suites Niagara Falls Blvd USA
6115 Niagara Falls Blvd, Niagara Falls, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 824 out of 1303 reviews" "
Rating 8 - Good. 341 out of 1303 reviews" "
Rating 6 - Okay. 85 out of 1303 reviews" "
Rating 4 - Poor. 29 out of 1303 reviews" "
Rating 2 - Terrible. 24 out of 1303 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Xinyi

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

LUCY, thornton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 2 nights in May 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service
Nice staff. The fitness room was 83 degrees so would have been nice to have it air conditioned. Breakfast was good but coffee machine was lined up. Perhaps two stations are better during the rush. Nice to have a fridge and microwave in the room.
Stayed 1 night in May 2024

8/10 Good

Ravi, Newton

Liked: Staff & service, property conditions & facilities
It’s good and well maintained.
Stayed 1 night in May 2024

10/10 Excellent

Nishu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable as were the pillows.
Stayed 1 night in May 2024

10/10 Excellent

Margartha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Gabriel, Hialeah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great hotel
Stayed 3 nights in May 2024

4/10 Poor

Srinivasa, Fremont

Travelled with family
Liked: Cleanliness
Nonstop noise from my next room kept us awake most of the night. Hotel staff could not sort this out completely. Trip was OK otherwise.
Stayed 2 nights in May 2024

8/10 Good

juan

Stayed 3 nights in Apr 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Apr 2024

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Personable, guest services I interacted a few times with the gentleman at the front desk with the tattoos “sister” I’m not sure of his name Exceptional service and very helpful!!! Rooms very clean and freshly painted. Washroom is updated and love the shower stall
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Catherine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very noisy, party going on in next room until 2:30 in the morning. Complained to front desk but nothing was done!
Stayed 2 nights in Apr 2024

10/10 Excellent

Marichu

Stayed 2 nights in Apr 2024

10/10 Excellent

OYUQUI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place to stayed at All people were very friendly and the place is clean Also is like 10 minutes away from the falls
Stayed 2 nights in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quick stay with easy check-in, friendly staff and clean.
Stayed 1 night in Apr 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept and convenient to the falls. About an 8 minute drive. We experienced no problems.
Stayed 3 nights in Apr 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

8/10 Good

Tory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Meghan on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly, hotel clean and a better variety of choices for breakfast not just continental. One downside is that the breakfast area was a bit small and when it gets crowded it's hard to maneuver around.
Stayed 7 nights in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

10/10 Excellent

Irawan

Stayed 1 night in Apr 2024

8/10 Good

Jan

Travelled with partner
I thought I had booked the Comfort Inn near the falls, this one was it near the airport, nothing much around but a short walk did get us coffee. The room was clean, would recommend for cheaper accommodation option
Stayed 3 nights in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

10/10 Excellent

Minoshka, Wilkes Barre

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent just that the pool had a lot of chlorine like a lot but it’s understandable
Stayed 2 nights in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stay, 5 minute drive to Niagara Falls. The hotel staff was extremely friendly and helpful. Everything seemed clean. My only complaint being that the pool was dirty, despite being very chlorinated. Overall a nice place to stay and the staff was awesome.
Stayed 2 nights in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

10/10 Excellent

Junhee

Stayed 1 night in Mar 2024

10/10 Excellent

Elly

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for your money.
Stayed 1 night in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price. Big rooms. Friendly staff
Stayed 1 night in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

10/10 Excellent

Sheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel! I guess my only issue was no housekeeping! They only clean a room after you leave maybe... not sure! Everything looked great!
Stayed 3 nights in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and borders
Stayed 1 night in Mar 2024
Response from Meghan on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Asia

Stayed 1 night in Mar 2024
Response from Meghan on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff , good breakfast
Stayed 2 nights in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

6/10 Okay

Maria

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was clean but the hallways and public areas were not kept tidy. Only one elevator was operating as the other elevator was under repair. It snowed and the area around the hotel was not shoveled or cleaned in any way making for a dangerous commute to and from your car. Breakfast was good and coffee available 24/7 was convenient. I was not impressed and would not stay here again.
Stayed 2 nights in Mar 2024
Response from Meghan on 14 Apr 2024
We apologize for the inconvenience during your stay. We'll address cleanliness and maintenance issues promptly. Your safety is important to us, and we regret any inconvenience caused by snow. We appreciate your feedback.

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 1 night in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

10/10 Excellent

michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at this hotel was Phenomenal. We arrived friday evening and the gentleman that was working was fantastic. The customer service was I would definitely stay there again
Stayed 2 nights in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

6/10 Okay

Doris

Travelled with partner
Liked: Staff & service
Disorganized, loud, was put in three different rooms and had to change each time as each room had an issue. Walls are very thin. Only one manager who seemed to care about helping.
Stayed 2 nights in Mar 2024
Response from Meghan on 14 Apr 2024
We apologize for the inconvenience and frustration you experienced during your stay. Your feedback is important to us, and we will address these issues promptly to ensure a better experience for future guests. Thank you for bringing these matters to our attention.

8/10 Good

Heather M.

Stayed 1 night in Mar 2024
Response from Meghan on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jerome

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Good parking. Very fast check-in. Very satisfied.
Stayed 1 night in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
I like this property and have come here several tumes.i do not like the smell in the hallways..smells like strong perfume..Construction going on but wasn't inconvenienced by it. Rate was good. A pleasant stay..we will return.
Stayed 3 nights in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

8/10 Good

dakin a

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was fairly new and clean. Walls are a bit thin, building utilities were making some pretty good banging noises in the middle of the night. Wish they had a restaurant in house, there are very few decent places to eat in the area especially at night.
Stayed 2 nights in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

10/10 Excellent

Neegam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large lobby. Late pool hours
Stayed 1 night in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Meghan on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Bohdan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Meghan on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mary Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, warm water pool and easy check-in. However, walls are pretty thin so we can hear the noises from other rooms.
Stayed 1 night in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

10/10 Excellent

Kinglsey

Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 1 night in Mar 2024
Response from Meghan on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sherene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. The rooms were clean. They were putting in new flooring by the elevators but it didn't get our way, it just didn't look nice, but I am sure it will look great when it's finished. Other guests were a little noisy at night but it was manageable.
Stayed 2 nights in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, close to everything including outlets. Very clean, great breakfast....nice rooms
Stayed 2 nights in Mar 2024
Response from Meghan on 14 Apr 2024
Thank you for your positive feedback. We appreciate it!