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Reviews of Hilton Garden Inn Sunderland

3.5 out of 5
Hilton Garden Inn Sunderland
Vaux Brewery Way, Sunderland, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 636 out of 979 reviews" "
Rating 8 - Good. 253 out of 979 reviews" "
Rating 6 - Okay. 52 out of 979 reviews" "
Rating 4 - Poor. 21 out of 979 reviews" "
Rating 2 - Terrible. 17 out of 979 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

COLIN

Travelled with partner
Liked: Cleanliness, staff & service
Good friendly staff bit dated rooms in need of a refurbishment.
Stayed 1 night in May 2024
Response from Christopher Harmieson Guest Relations Manager on 21 May 2024
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your stay with us at the Hilton Garden Inn Sunderland. Our team work’s hard to ensure every guest has a memorable experience with us. We look forward to welcoming you back with us soon.Kind Regards

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay. I was here for a run. I had a nice meal which was needed. I was particularly impressed at guest laundry at no extra cost. The staff were friendly and helpful. I asked for a small extension to my check out time and this was not a problem. This was extremely helpful as it enabled me to change after my run. I would definitely stay here again
Stayed 1 night in May 2024
Response from Christopher Harmieson Guest Relations Manager on 16 May 2024
Dear Gues,Thank you for your great review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back again in the not so distant future.Kind regards,

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Great location if you’re there to watch a match
Stayed 2 nights in Feb 2024
Response from Christopher Harmieson Guest Relations Manager on 16 May 2024
Thank you for choosing our hotel for your stay! We’re very happy to hear you had such a fantastic time with us. Our team works tirelessly to ensure every guest feels welcomed and special, and we’re overjoyed that you felt that way! We cannot wait to welcome you back soon.Kind Regards,

10/10 Excellent

David, Banchory

Liked: Cleanliness, staff & service, property conditions & facilities
Great view
Stayed 1 night in Apr 2024
Response from Christopher Harmieson Guest Relations Manager on 13 Apr 2024
Thank you for choosing our hotel for your stay! We’re very happy to hear you had such a fantastic time with us. Our team works tirelessly to ensure every guest feels welcomed and special, and we’re overjoyed that you felt that way! We cannot wait to welcome you back soon. Kind Regards,

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for going to football at Sunderland. Helpful staff and comfortable facilities.
Stayed 1 night in Apr 2024
Response from Christopher Harmieson Guest Relations Manager on 4 Apr 2024
Dear guest, Thank you for your fantastic review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back again in the not so distant future.Kind regards,

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Christopher Harmieson Guest Relations Manager on 28 Mar 2024
Dear guest,Thank you for your review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind regards,

8/10 Good

Sue

Travelled with family
Room was acceptable with most amenities except a coffee machine which is listed as being in the room. It was not provided. When I asked at reception I was told coffee machines had never been put in. This was a requirement for me when booking a hotel. I found the room quite cold too.Beds comfortable and we slept well.
Stayed 2 nights in Mar 2024
Response from Christopher Harmieson Guest Relations Manager on 26 Mar 2024
Dear guest, Thank you for your kind review. We’re delighted that you enjoyed your stay with us and found the hotel to your liking. Your feedback in invaluable to us, and we’ll address the issues you’ve raised with our team to ensure they are resolved promptly. We strive to provide exceptional service to all our guests.Kind Regards,

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Christopher Harmieson Guest Relations Manager on 20 Mar 2024
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your stay with us at the Hilton Garden Inn Sunderland. Our team work’s hard to ensure every guest has a memorable experience with us. We look forward to welcoming you back with us soon. Kind Regards

10/10 Excellent

Martin

Stayed 1 night in Mar 2024
Response from Christopher Harmieson Guest Relations Manager on 1 Apr 2024
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your stay with us at the Hilton Garden Inn Sunderland. Our team work’s hard to ensure every guest has a memorable experience with us. We look forward to welcoming you back with us soon.Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Christopher Harmieson Guest Relations Manager on 18 Feb 2024
Dear guest,Thank you for your 10/10 review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,Christopher Harmieson Guest Relations Manager

10/10 Excellent

CRAIG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Christopher Harmieson Guest Relations Manager on 12 Feb 2024
Dear guest,Thank you for your great feedback. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back again in the not so distant future. Kind regards,

4/10 Poor

Stuart

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Poor
We arrived at the Hilton Hotel and the check in was fine, we got to our room and started unpacking, the room was really warm so we went to turn down the heating but it wouldn't work, we rang reception and they sent someone out, however the unit was broken so we had to move to another room which wasn't an issue, we got to our next room and unpacked, we had a table booked at a restaurant for 6pm so got ready and went to put our valuable's in the safe but that didn't work, we rang reception and they said they would send someone out to look at it, by this time it was getting on so we had to leave and took everything with us. On our return we noticed that the safe was still broken so we again rang reception, this is the bit I was not impressed with, the safe couldn't be fixed there and then and there solution to this was that we put our valuable's in the staff safe in reception, for the Hilton Hotel Brand I thought this was a totally inadequate response to the situation, so we stayed the weekend without a safe in the room
Stayed 2 nights in Feb 2024
Response from Christopher Harmieson Guest Relations Manager on 28 Feb 2024
Dear guest,Thank you for your review. We appriciate all guest feedback and i will be sure to pass it over to our team. We hope to welcome you back again as we aim to make each stay better and brighter.Kind regards,

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Christopher Harmieson Guest Relations Manager on 3 Feb 2024
Dear Guest,Thank you for your review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind regards,

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff make a great hotel
Fantastic staff at a lovely, clean and comfortable hotel that I have used several times before. Good sized, well equipped gym and free parking make it my go to in Sunderland every time.The only very minor downside is the coffee machine at breakfast, which looks like a bean to cup machine, but delivers awful instant coffee instead!
Stayed 2 nights in Jan 2024
Response from Christopher Harmieson Guest Relations Manager on 25 Jan 2024
Dear guest,Thank you for your fantastic review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. I will be sure to pass your kind feedback over to our team, whom I am sure will be delighted to hear. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
It was great
Stayed 2 nights in Jan 2024
Response from Christopher Harmieson Guest Relations Manager on 25 Jan 2024
Dear guest,Thank you for your review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

10/10 Excellent

David

Stayed 2 nights in Jan 2024
Response from Christopher Harmieson Guest Relations Manager on 22 Jan 2024
Dear Guest,Thank you for your review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future. Kind Regards,

10/10 Excellent

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good visit
on the whole a good visit, staff were friendly, room was good and clean, only thing was the fridge was a bit naff. It wasn't switched on when I got there and after I worked out how to switch on it never really got cold. But a small detail in the overall visit
Stayed 3 nights in Jan 2024
Response from Christopher Harmieson Guest Relations Manager on 17 Jan 2024
Dear Guest,Thank you for your great review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in every way would highly recommend
Stayed 1 night in Jan 2024
Response from Christopher Harmieson Guest Relations Manager on 13 Jan 2024
Dear Guest,Thank you for your review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

10/10 Excellent

Fortz

Stayed 1 night in Jan 2024
Response from Christopher Harmieson Guest Relations Manager on 13 Jan 2024
Dear Guest,Thank you for your great review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back again in the not so distant future.Kind Regards,

4/10 Poor

Barry

Stayed 1 night in Dec 2023
Response from Christopher Harmieson Guest Relations Manager on 7 Jan 2024
Dear Guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

10/10 Excellent

PEARL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn't hesitate to book again..
the hotel was super, we thoroughly enjoyed our stay, and our easy-access rooms on the ground floor were ideal.. also, with limited mobility we were so happy to find a free disabled parking spot directly outside the hotel doors, the carpark over the roundabout would have been such a struggle.. the bar person was friendly and helpful, and realised my son had been communicating on messenger with him for information prior to our visit, thank you.. the rooms were warm and comfortable, shower/bathrooms spotless, and breakfast was plentiful, although we must admit, the self-made waffle was too huge to eat!
Stayed 1 night in Dec 2023
Response from Christopher Harmieson Guest Relations Manager on 7 Jan 2024
Dear Guest,Thank you for your fantastic review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. I will be sure to pass your kind words over to our team, Whom I am sure will be delighted to hear them. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

8/10 Good

Keith

Business traveller
Liked: Staff & service
Disliked: Room comfort
Overpriced App
Reception, bar/restaurant staff were fantastic. Said about the company I booked with was very expensive overpriced. Breakfast was double the price of the app. And book breakfast at £12.50 when you get to hotel. All good apart from that. NO issues with Sunderland fans while they played at home. All nice friendly people in the bar.
Stayed 2 nights in Dec 2023
Response from Christopher Harmieson Guest Relations Manager on 8 Jan 2024
Dear Guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Really enjoyed my business stay. Comfortable, staff really friendly and helpful.
Stayed 2 nights in Dec 2023
Response from Christopher Harmieson Guest Relations Manager on 8 Jan 2024
Dear Guest,Thank you for your fantastic feedback. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

8/10 Good

Leeyon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Christopher Harmieson Guest Relations Manager on 8 Jan 2024
Dear guest,Thank you for your great review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

8/10 Good

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Christopher Harmieson Guest Relations Manager on 8 Jan 2024
Dear Guest,Thank you for your great review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back again in the not so distant future.Kind Regards,

10/10 Excellent

Stephen

Stayed 1 night in Dec 2023
Response from Christopher Harmieson Guest Relations Manager on 8 Jan 2024
Dear Guest, Thank you for your brilliant feedback. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back again in the not so distant future.Kind Regards,

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2023
Response from Christopher Harmieson Guest Relations Manager. on 22 Nov 2023
Dear Guest,Thank you for your great feedback. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future. Kind Regards,

8/10 Good

Pia Ulrikke

Stayed 3 nights in Oct 2023
Response from Christopher Harmieson Guest Relations Manager on 6 Nov 2023
Dear Guest,Thank you for your review. We are delighted that you enjoyed your stay with us and found the hotel to your liking.We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
No complaints on the hotel itself, staff were Freindly, and what I expected. Only real issue which was my error was the location, you need a taxi to get anywhere as other than the stadium which to be fair it’s what it there for, there is nothing else near. Parking pretty straight forward also.
Stayed 1 night in Oct 2023
Response from Christopher Harmieson Guest Relations Manager on 4 Nov 2023
Dear Guest, Thank you for your feedback. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back again in the not so distant future.Kind Regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip Top Hotel
We always enjoy our stay here, especially in room 18 on the ground floor. Staff are always amazing and friendly.
Stayed 4 nights in Oct 2023
Response from Christopher Harmieson Guest Relations Manager on 2 Nov 2023
Dear Guest,Thank you for your fantastic review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. I will be sure to pass your kind words over to our team, whom I am sure will be delighted to hear them.We look forward to welcoming you back again in the not so distant future.Kind Regards,

8/10 Good

steven

Stayed 1 night in Oct 2023
Response from Christopher Harmieson Guest Relations Manager on 1 Nov 2023
Dear Guest,Thank you for your review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Christopher Harmieson Guest Relations Manager on 31 Oct 2023
Dear Guest,Thank you for your great review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back again in the not so distant future. Kind Regards,

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Christopher Harmieson Guest Relations Manager on 28 Oct 2023
Dear Guest,Thank you for your kind review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Christopher Harmieson Guest Relations Manager on 23 Oct 2023
Dear Guest,Thank you for your great review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future. Kind Regards,

10/10 Excellent

Bernard

Stayed 1 night in Oct 2023
Response from Christopher Harmieson Guest Relations Manager on 8 Oct 2023
Dear Guest,Thank you for your great feedback. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

6/10 Okay

CORDELIA

Business traveller
Liked: Property conditions & facilities
It was ok. It took 5 days (of 11) for them to respond to the fact the air conditioning (in a room with no opening windows) was broken and for them to move us rooms. When they did it was much better and gave us some drinks vouchers which was kind. It’s ok for a Hilton- but defo not one of the best.
Stayed 11 nights in Sep 2023
Response from Christopher Harmieson Guest Relations Manager on 8 Oct 2023
Dear Guest,Thank you for your review We are happy to hear that you enjoyed your stay with us. I will be sure to pass your feedback over to our team which will be addressed and is very much appreciated. We look forward to welcoming you back again in the not so distant future. Kind Regards,

10/10 Excellent

Joanne

Stayed 1 night in Oct 2023
Response from Christopher Harmieson Guest Relations Manager on 4 Oct 2023
Dear Guest,Thank you for your fantastic feedback. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service
Stayed 3 nights in Sep 2023
Response from Christopher Harmieson Guest Relations Manager on 3 Oct 2023
Dear Guest,Thank you for your review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Christopher Harmieson Guest Relations Manager on 3 Oct 2023
Dear Guest,Thank you for your review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future. Kind Regards,

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice and staff were good and helpful. Room was clean and decent
Stayed 6 nights in Sep 2023
Response from Christopher Harmieson Guest Relations Manager. on 26 Sept 2023
Dear Guest,Thank you for your great review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

4/10 Poor

sean

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The bed was rock hard very uncomfortable could not sleep on it worse sleep i have had in a hotel pillows was non existence had to use bath towels to actually make them ok room was clean and staff was very friendly just the bed was awful
Stayed 1 night in Sep 2023
Response from Christopher Harmieson Guest Relations Manager. on 26 Sept 2023
Dear Guest,Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and found the hotel to your liking. Regarding the beds, I can only empathise with you as this is personal preference. We generally receive excellent feedback regarding our Hilton Hypnos Beds and Suite Dreams by Serta Pillows. We look forward to welcome you back to the hotel in the not so distant future. Kind Regards,

10/10 Excellent

David

Stayed 1 night in Sep 2023
Response from Christopher Harmieson Guest Relations Manager on 26 Sept 2023
Dear Guest,Thank you for your great review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff excellent. Very friendly and welcoming. A good feel to the place.
Stayed 1 night in Sep 2023
Response from Christopher Harmieson Guest Relations Manager on 26 Sept 2023
Dear Guest,Thank you for your great review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

8/10 Good

Atikah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I have stayed at this hotel a few times and really like it. Although the parking is slightly inconvenient, the closeness makes it alright. My only issue this time was I don’t think the bath tub was cleaned very well. There was quite a bit of dust around which I think was from and already dusty cloth used to clean it. It was washed off so was fine. But slightly disappointed by that to be honest
Stayed 1 night in Sep 2023
Response from Christopher Harmieson Guest Relations Manager on 21 Sept 2023
Dear Guest,Thank you for your feedback We are delighted that you enjoyed your stay with us and found the hotel to your liking. We appreciate all guest feedback and I will be sure to pass yours over to the corresponding departments.We look forward to welcoming you back to the hotel in the not so distant future. Kind Regards,

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Christopher Harmieson Guest Relations Manager on 31 Oct 2023
Dear Guest,Thank you for your review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

10/10 Excellent

Andrew

Stayed 1 night in Sep 2023
Response from Christopher Harmieson Guest Relations Manager on 20 Sept 2023
Dear Guest, Thank you for your great review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Christopher Harmieson Guest Relations Manager on 20 Sept 2023
Dear Guest,Thank you for your great feedback. We are delighted that you enjoyed your stray with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Christopher Harmieson Guest Relations Manager on 18 Sept 2023
Dear guest,Thank you for your review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future. Kind Regards,

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for short break
Excellent hotel as a base for a family visit
Stayed 2 nights in Sep 2023
Response from Christopher Harmieson Guest Relations Manager on 27 Oct 2023
Dear Guest,Thank you for your kind review. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future.Kind Regards,

8/10 Good

Rania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was overall great and would stay again.
Stayed 3 nights in Sep 2023
Response from Christopher Harmieson Guest Relations Manager on 14 Sept 2023
Dear Guest,Thank you for your great feedback. We are delighted that you enjoyed your stay with us and found the hotel to your liking. We look forward to welcoming you back to the hotel in the not so distant future. Kind Regards,