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"Very friendly front of house staff. Hotel and spa a little rundown. Hot stone massage was amazing. The hotel do a lunch/bar menu that consist of sandwiches and baguettes from 12 till 5 everyday. However the biggest let down was that the chef had " closed the kitchen" because he wasn't prepared for valentine's day dinners and refused to make me something. I was there on a two night stay so lunch was something I definitely needed. I had to complain a lot and it took The front of house manager a lot to persuade the chef to make me something, but all he would offer was a very basic egg sandwich. This was very disappointing. "

"The staff were friendly and helpful .The air con was not working in my room so it was cold i did get given a plug in radiator which helped slightly but it was still cold, not the best when its cold outside!"

"Cold room, but tired but otherwise just fine. Lovely staff."

"I have stayed here a number of times now. It is always clean, the staff are very friendly and professional, the rooms are comfortable, the leisure facilities good and the food plenty and well priced. "

"Fantastic 2 night stay. Got an upgraded room on check in, brilliant hotel "

" Did not use spa"

"Very friendly and accommodating staff. The hotel was spotlessly clean and the breakfast selection excellent. We did find our room too hot and there was a droning noise on and off all night which wasn’t related to the room itself. We mentioned it to the staff on check out and they immediately said they’d investigate. Excellent customer service throughout our stay. "

"Nice spa, nice renovations, shame the steam room wasn't working. The mens showers were cold. But other than that this was a nice hotel experience. The bedroom was a little small but well kept. The bar area and restaurant was well appointed and you can see nice refurbishment work had happened. The breakfast was excellent and worth the money. The location was quite good to access town with a short walk."

"Great for short stay, great staff and super clean "