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Reviews of Hampton Inn & Suites Newark-Harrison-Riverwalk

2.5 out of 5
Hampton Inn & Suites Newark-Harrison-Riverwalk
100 Passaic Ave, Harrison, NJ

Reviews

6.6
Rating 10 - Excellent. 321 out of 1022 reviews" "
Rating 8 - Good. 186 out of 1022 reviews" "
Rating 6 - Okay. 172 out of 1022 reviews" "
Rating 4 - Poor. 154 out of 1022 reviews" "
Rating 2 - Terrible. 189 out of 1022 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

4/10 Poor

Ameera

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Richelle, Lambertville

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I have stayed here multiple times, and have a wonderful experience each time. I highly recommend! Clean hotel and excellent customer service.
Stayed 1 night in May 2024

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Naita

Business traveller
I enjoyed the outdoor space and pool
Stayed 1 night in May 2024

6/10 Okay

LI WEI

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Five days' stay the same breakfast. No business office functions
Stayed 5 nights in May 2024

2/10 Terrible

Aisha

Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Aisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

6/10 Okay

Saurya

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Detached from subway system, had to get Uber for Penn station to hotel
Stayed 2 nights in May 2024

8/10 Good

RaChel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with this property!
Stayed 1 night in May 2024

10/10 Excellent

Silvia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in May 2024

2/10 Terrible

Bryanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty hotel staff. No parking. Terrible location.
Stayed 1 night in May 2024

10/10 Excellent

Sheila

Liked: Cleanliness
Stayed 3 nights in May 2024

4/10 Poor

Micaela, Stockton

Travelled with family
Disliked: Cleanliness
The hotel does not take cash at all. It holds a $225 per room deposit. The rooms were not too clean and one of our rooms had ants.
Stayed 3 nights in May 2024

6/10 Okay

Elane

Travelled with group
Outside of the building part of your parking garage was chipping away and in my room wasn't clean properly. There was a water bottle under the bed with some pieces of paper and the desk was sticky.
Stayed 1 night in May 2024

10/10 Excellent

Vincent

Nice safe hotel
Stayed 1 night in May 2024

10/10 Excellent

Jiahui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience for the proce
Stayed 1 night in May 2024

8/10 Good

Cory, Charlotte

Travelled with family
Liked: Cleanliness, staff & service
My sink faucet was loose and wobbled. My shower did not drain at all. They charged me for parking but had no car so I had to remove that. Ice was only availble on level 6. Overall not too bad. Wish my plumbing was sorted out.
Stayed 2 nights in May 2024

10/10 Excellent

Toshiba

Liked: Property conditions & facilities
Speedy and friendly check in
Stayed 1 night in May 2024

6/10 Okay

dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Kavita

Disliked: Cleanliness, property conditions & facilities
I recently stayed at this Hotel and unfortunately, I must express my disappointment with the experience. The cleanliness of the rooms and washroom fell below expectations. The carpets felt sticky, the tub was clogged, bathroom floor were dirty and an unpleasant smell emanated from the sink, likely due to drainage issues. As someone who values a comfortable and hygienic stay, I regret to say that this visit was far from memorable. Never Again !!!
Stayed 4 nights in Apr 2024

6/10 Okay

agatha

Travelled with family
This porperty needs a shuttle to and from airport .or not charge for parking where as guest can rent a car so there wont becany walking from and too train station
Stayed 5 nights in May 2024

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good
Stayed 6 nights in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid
Stayed 2 nights in May 2024

10/10 Excellent

Gilberto

Stayed 1 night in May 2024

10/10 Excellent

Niraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Hector

Toilet paper holder falling off wall, bathroom sink faucet loose, room was ok
Stayed 2 nights in Apr 2024
Response from Jake on 2 May 2024
Thank you so much for staying with us, and far taking the time to let us know about you stay. We are saddened to hear it was not as you expected. Please rest assured we will be taking the comments you provided to evaluate and improve on the hotels operations.

6/10 Okay

Jenny

Travelled with family
Average service, I have to wait for my rooms to check in. My room wasn’t clean after my first night. I stay for two nights, there was some painting work in our floor.
Stayed 2 nights in Apr 2024
Response from Jake on 2 May 2024
Thank you so much for staying with us, and far taking the time to let us know about you stay. We are saddened to hear it was not as you expected. Please rest assured we will be taking the comments you provided to evaluate and improve on the hotels operations.

6/10 Okay

Carlos

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Jake on 2 May 2024
Thank you so much for staying with us and rating your stay. We are sorry to hear it wasn't as expected. Please feel free to reach out to the property to further discuss your concerns.

10/10 Excellent

Satiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jake on 2 May 2024
Thank you so much for rating your stay with us. We are happy to hear you enjoyed your stay, and we look forward to welcoming you back next time you are in New Jersey.

6/10 Okay

Wilfredo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Check in was smooth and the property was well lit as well as maintained. We had a double bed and one of the beds was really squeaky. The bathtub was also not cleaned prior to our arrival, I could tell by the hair that was on the bathtub wall and in the bathtub. That was disappointing.
Stayed 1 night in Apr 2024
Response from Jake on 2 May 2024
Thank you so much for staying with us, and far taking the time to let us know about you stay. We are saddened to hear it was not as you expected. Please rest assured we will be taking the comments you provided to evaluate and improve on the hotels operations.

4/10 Poor

William

Stayed 1 night in Apr 2024

8/10 Good

Akash

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Rhonda

Stayed 1 night in Apr 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay
Stayed 1 night in Apr 2024
Response from Jake on 2 May 2024
Thank you so much for rating your stay with us. We are happy to hear you enjoyed your stay, and we look forward to welcoming you back next time you are in New Jersey.

10/10 Excellent

Omar

Stayed 1 night in Apr 2024

6/10 Okay

Nicole

Travelled with partner
Disliked: Property conditions & facilities
Bathroom sink in my room was loose almost broken. The fact that they wanted us to pay $20 a day for parking there was unbelievable I’ve never had to pay a hotel to park there if I’m getting a room. I had to park my car on the street where anything could have happened to it. I will never stay at that hotel again!
Stayed 1 night in Apr 2024
Response from Jake on 2 May 2024
Thank you so much for staying with us, and far taking the time to let us know about you stay. We are saddened to hear it was not as you expected. Please rest assured we will be taking the comments you provided to evaluate and improve on the hotels operations.

10/10 Excellent

Nimatullah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank for the service
Stayed 1 night in Apr 2024
Response from Jake on 2 May 2024
Thank you so much for rating your stay with us. We are happy to hear you enjoyed your stay, and we look forward to welcoming you back next time you are in New Jersey.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jake on 2 May 2024
Thank you so much for rating your stay with us. We are happy to hear you enjoyed your stay, and we look forward to welcoming you back next time you are in New Jersey.

8/10 Good

Talib

Stayed 1 night in Apr 2024

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Jake on 2 May 2024
Thank you so much for rating your stay with us. We are happy to hear you enjoyed your stay, and we look forward to welcoming you back next time you are in New Jersey.

6/10 Okay

Walter

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Jake on 2 May 2024
Thank you so much for staying with us and rating your stay. We are sorry to hear it wasn't as expected. Please feel free to reach out to the property to further discuss your concerns.

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, easy to get to where we were going. Clean room. I wasn’t aware that a train was right next to the hotel which made it a little noisy but not enough for me not to suggest this hotel to others.
Stayed 1 night in Apr 2024
Response from Jake on 2 May 2024
Thank you so much for staying with us and for the kind words about your stay. We look forward to welcoming you back again soon.

10/10 Excellent

I-Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean room
Stayed 1 night in Mar 2024
Response from Jake on 2 May 2024
Thank you so much for staying with us and for the kind words about your stay. We look forward to welcoming you back again soon.

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good experience, staff was friendly and accommodating.
Stayed 4 nights in Apr 2024
Response from Jake on 2 May 2024
Thank you so much for staying with us and for the kind words about your stay. We look forward to welcoming you back again soon.

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024
Response from Jake on 2 May 2024
Thank you so much for staying with us and rating your stay. We are sorry to hear it wasn't as expected. Please feel free to reach out to the property to further discuss your concerns.