This Hotel looks amazing on the outside and the Lobby but once you get to your room it feels like you are at a Motel, the shower had visible black mold, the room is dated and smells like mildew, the beds are super low, the toilet takes forever to flush, it was not a pleasant stay.
The girl that works at the Starbucks coffee shop has a really nasty attitude, she need to find a job that she enjoys cause this it not it..I purchased a Caramel Macchiato hot, she made it so quick that I didn’t have to to see what she was doing, I took the coffee and went to my room, when I tasted the coffee it tasted weird not like a Macchiato supposed to taste, I went back downstairs to ask her if she can remake the coffee for me, she got really upset and told me that she couldn’t remake it for me because she was really sure she made it right, she told me that I didn’t know what I was talking about because she had work for Starbucks for five years and she new the recipe from the top of her head, I asked for a refund and she told me that they don’t do refunds to basically drink it or throw it away, I asked her to let me speak to her supervisor she told that her supervisor wasn’t in the building, to go to the front desk. I went to the front desk and spoke to a Manager, he told me he can give me a voucher for another coffee, I told him that I didn’t want another coffee made by the same rude lady, he offered me and my family free breakfast.