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The receptionists were quite impolite, and because I had made my reservation through Expedia, they only offered me rooms with broken plumbing , mold ,buds . As a result, I was unable to stay there.
This property is disgusting. It’s very noisy. I feel like I’m sleeping in the street because it’s very attached to the highway. The room is terrible overall not certified at all.
The bed was so comfortable I loved it. The staff was so helpful and welcoming, it was close to a park and shopping center, I would recommend staying here.
Ava
Stayed 2 nights in Sep 2023
Response from GM on 22 Sept 2023
Dear Guest, Thank you for staying with us. We’re looking forward to welcoming you again.
8/10 Good
Innocent Fred
18 Sept 2023
Disliked: Cleanliness, staff & service
Innocent Fred
Stayed 2 nights in Sep 2023
Response from GM on 19 Sept 2023
Dear Guest, Thank you for your positive feedback. We are looking forward to welcoming you again.
This is a smoking facility. I booked a non-smoking room, but I got a smoking one. After waiting for 2 hours to change to a different room, they still gave me a smoking room. As a result, I couldnt sleep at all bc of wheezing. I had to leave early the next morning. I also left my phone wall charger. I called. They said they would check with cleaning staff but never called me back. The streets are noisy from midnight to 1-2am. Never come back.
there was a dead mouse under my bed in room 109 and I found no one to come and remove it
Spring
Stayed 3 nights in Aug 2023
Response from GM on 20 Aug 2023
Dear Guest, we apologize for inconvenience you had during the stay but We would have appreciated, if you could talk to the front desk clerk. Thank you for staying with us.
2/10 Terrible
Joanie
18 Aug 2023
Joanie
Stayed 1 night in Aug 2023
Response from GM on 11 Sept 2023
Dear Guest, Thank you for your feedback. We are looking forward to welcoming you again.
Dear Guest, Thank you for your feedback. We’re looking forward to welcoming you again.
10/10 Excellent
Michael
Travelled with family
3 Aug 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
I loved the staff and the room was exactly as I expected! Really close to the train into NY. The bathroom is a little dated and dingy but I needed it for my trip to Manhatten.
Michael
Stayed 3 nights in Jul 2023
Response from GM on 3 Aug 2023
Dear guest, thank you for your positive feedback. We are looking forward to welcoming you again.
6/10 Okay
selton
Travelled with partner
21 Jul 2023
Ok
selton
Stayed 3 nights in Jul 2023
Response from GM on 21 Jul 2023
Dear Guest, thank you for your feedback. We are looking forward to welcoming you again.
6/10 Okay
Mary
20 Jul 2023
Liked: Cleanliness, staff & service
Mary
Stayed 1 night in Jul 2023
Response from GM on 21 Jul 2023
Dear guest thank you for your feedback. We are looking forward to seeing you again.
6/10 Okay
Kesha
Travelled with partner
8 Jul 2023
Disliked: Property conditions & facilities
Okay for a short stay but street busy and noisy.
Kesha
Stayed 1 night in Jul 2023
Response from GM on 10 Jul 2023
Dear Guest, Thank you for your feedback. We’re looking forward to welcoming you again.
I liked it was close to everything shopping malls an theatre an water park was great location and looked just like the picture stayed for three nights nice price too.
maryann
Stayed 3 nights in Jun 2023
Response from GM on 5 Jul 2023
Dear Guest, Thank you for your positive feedback. We’re looking forward to welcoming you again.
6/10 Okay
Brigitte
4 Jul 2023
Rénovation svp salle de bain
La chambre était propre et lit confortable. Salle de bain avait l'air sale besoin Reno. Très bruyant même avec la clim a on, sur boulevard achalandé. Le plus 15 min de marche de ligne de train pour aller a New York
Brigitte
Stayed 3 nights in Jun 2023
Response from GM on 4 Jul 2023
Dear Guest, Thank you for your feedback. We’re looking forward to welcoming you again.
6/10 Okay
Amanda
3 Jul 2023
Liked: Room comfort
Amanda
Stayed 1 night in Jul 2023
Response from GM on 3 Jul 2023
Dear Guest thank you for your positive feedback we are looking forward to welcoming you again.
the location is good.
the bathroom is pretty old and needs renovating, the bath tub had no plug, so missed a relaxed bath before setting off on my journey.
Chaim
Stayed 1 night in Jun 2023
Response from GM on 22 Jun 2023
Dear guest thank you for your feedback. We are looking forward to welcoming you again.
2/10 Terrible
Janet
19 Jun 2023
Janet
Stayed 4 nights in Jun 2023
Response from GM on 10 Jul 2023
Dear Guest, Thank you for your feedback. We’re looking forward to welcoming you again.
10/10 Excellent
kisha
13 Jun 2023
kisha
Stayed 1 night in Jun 2023
Response from GM on 14 Jun 2023
Dear guest thank you for your feedback. We are looking forward to welcoming you again.
I would like to thank the management for the excellent service our family was provided.the kindness and consideration was above and beyond.
James
Stayed 1 night in May 2023
Response from GM on 13 May 2023
Dear Guest, Thank you for your positive feedback. We are looking forward to welcoming you again.
2/10 Terrible
Kyla
9 May 2023
Kyla
Stayed 1 night in May 2023
Response from GM on 14 Jun 2023
Dear guest thank you for your feedback. We are looking forward to welcoming you again.
4/10 Poor
Verified traveller
23 Apr 2023
Disliked: Staff & service
Verified traveller
Stayed 1 night in Apr 2023
Response from GM on 3 May 2023
Dear guest thank you for your feedback. We are looking forward to welcoming you again.
2/10 Terrible
ISSA
19 Apr 2023
I paye my money I come to the motel no front desk I don't see nobody phone doesn't answer I have to paye another place to sleep I ask for my refund they say no refund for me this is scam very bad I doesn't refer anyone to this motel
Sheets were clean, that's about it. Room was sketchy, bathroom looked like it was under construction. Sink hanging from the wall and the tub was in such poor condition that I opted not to shower and waited until I got home the next morning. The only reason I didn't leave immediately was because it was too late for me to check in anywhere else. This room was not as advertised.
Verified traveller
Stayed 1 night in Feb 2023
Response from GM on 27 Feb 2023
Dear Guest, Thank you for your feedback. We will address this issue to our staff members. We are looking forward to welcoming you again.