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Overview of Hyatt Regency New Orleans

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Featured image
Outdoor pool, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Outdoor pool, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Outdoor pool, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Premium bedding, pillow-top beds, in-room safe, desk

Hyatt Regency New Orleans

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationMercedes-Benz Superdome9 min walk
    Popular LocationCanal Street10 min walk
    Popular LocationHarrah's New Orleans Casino17 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)18 min drive

Choose dates to view prices

Room, 2 Queen Beds

4.7/5 guest room rating
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite

  • 689 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room (Junior)

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

4.7/5 guest room rating
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

3.7/5 guest room rating
  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

4.6/5 guest room rating
  • 312 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

4.8/5 guest room rating
  • 312 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Suite

  • 1001 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Room, 1 King Bed, City View

4.3/5 guest room rating
  • 312 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, City View

4.1/5 guest room rating
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Corner

4.3/5 guest room rating
  • 312 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (with Shower)

4.6/5 guest room rating
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

About this area

New Orleans

Located in New Orleans's New Orleans Central Business District neighbourhood, Hyatt Regency New Orleans is in the business district and near a train station. Contemporary Arts Center and New Orleans Museum of Art are cultural highlights, and some of the area's notable landmarks include Bourbon Street and Jackson Square. Looking to enjoy an event or a match? See what's going on at Smoothie King Center or Mercedes-Benz Superdome. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Smoothie King Center - 7 min walk
  • Lafayette Square - 7 min walk
  • Mercedes-Benz Superdome - 9 min walk
  • Canal Street - 10 min walk
  • Harrah's New Orleans Casino - 17 min walk

Getting around

  • New Orleans Union Passenger Terminal - 6 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 18 min drive

Restaurants

  • Where to eat
  • 8 Block Kitchen and Bar – Buffet restaurant with a bar offering local cuisine. Serves breakfast, brunch, lunch and light fare daily. Reservations required.
  • Borgne – Seafood restaurant with a bar offering Spanish cuisine. Serves lunch and dinner daily.
  • Vitascope Hall – Pub offering American cuisine. Serves lunch and dinner daily, happy hour available.
  • Bywater Pool Deck & Bar – Open daily.

About this property

Hyatt Regency New Orleans

4-star New Orleans hotel in New Orleans Central Business District, walk to Smoothie King Center
This smoke-free hotel features 3 restaurants, an outdoor pool and 3 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a coffee shop/café are on-site. All 1193 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include pillowtop beds, iPod docking stations and 24-hour room service.
Hyatt Regency New Orleans offers 1193 forms of accommodation with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 27.00 per day)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 22.95 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (200000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 3 PM - 2 AM
Early check-in subject to availability
Early check-in fee: USD 60.00
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 200.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The following facilities will be closed during March, April, May and June:
  • Parking area
The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 22.95 per person (approximately)
  • Airport shuttle fee: USD 20 per person (one way)
  • Self-parking fee: USD 27.00 per day
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 200.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 9:00 AM to 7:00 PM
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt New Orleans
Hyatt New Orleans Regency
Hyatt Regency Hotel New Orleans
Hyatt Regency New Orleans
New Orleans Hyatt
New Orleans Hyatt Regency
New Orleans Regency Hyatt
Regency Hyatt New Orleans
Regency New Orleans
Hyatt Regency New Orelans Hotel New Orleans
Hyatt Regency New Orleans Hotel
Hyatt Regency Orleans Orleans
Hyatt Regency New Orleans Hotel
Hyatt Regency New Orleans New Orleans
Hyatt Regency New Orleans Hotel New Orleans

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 785 out of 1213 reviews
5 - Excellent 65%
Rating 4 - Good. 269 out of 1213 reviews
4 - Good 22%
Rating 3 - Okay. 72 out of 1213 reviews
3 - Okay 6%
Rating 2 - Poor. 50 out of 1213 reviews
2 - Poor 4%
Rating 1 - Terrible. 37 out of 1213 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, staff & service
Hotel was able to host the event properly. Did not like finding empty beer bottles in the dresser drawers in our room. A/C would not cool off the room.
Stayed 2 nights in May 2021

2/5 Poor

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The beds were terrible! The ac doesn't actually cool off the room. The elevator system wasn't completely working. Starbucks was closed. Pool hours were ridiculous. There wasn't any fitted sheets on the bed just flat so they didn't stay on.
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact that the hotel is centralized and not far from downtown.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel itself is beautiful and the architecture is incredible. The only reason I gave it a disappointing review on the amenities is because almost all of their restaurants and their pool is closed currently. That pool is too beautiful to not be used!
Stayed 1 night in May 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Exceptional customer service thanks to Dennis at the front desk.
Stayed 2 nights in May 2021