Search Spa Hotels in New Buffalo

"The clerk at the desk, I cannot, for the life of me, remember her name. She was WONDERFUL!!! She remembered us from last month. In the morning, we woke up a bit late so when we tried to get the waffles for the (included) breakfast, Starla came and helped get the batter to make them. Someone had just took all of the sausage and Starla refilled those too. The place looks like it is well taken care of. We have not been able to try the pool yet but maybe next trip! Great place!! Will be making this our favorite place in New Buffalo, MI "

"Breakfast was hot. Room was clean but unfortunately the first night our personal hot tub did not work. The owners fixed it and it worked great however we came back that evening to our room door not locked. Then the next day our room was not cleaned. Otherwise staff was very friendly and understanding of our concerns. "

"No parking "

"Horrible front desk staff, room was ok but a bit dirty, toilet took forever to recycle, breakfast was just simply horrible."

"It doesn't mention anywhere on their site it's at the pool is not open. We're traveling with a small child and the pool was selling point for us! Who was closed I guess they're doing major renovations."

"Breakfast was. Much better than at Holiday inn and quality inn near same location. This is a much better hotel to stay at with better customer base. I'll be back "

"Seems like this was a 5 star destination hotel about 40 years ago. Still nice, but dated. Quiet. Could use a little more TLC, but has a lot of great character."

"Loved staying here mostly because it is on a lake that is a birding hotspot. The staff is friendly and the rooms are big. Our room had a patio overlooking the lake. Lots of birds. Scenic. Housekeeping was friendly and helpful. They are remodeling so can’t wait to see the new look. Breakfast is OK. Nearby lots of restaurants and shopping and the National Park. "

"The room ac kept turning on and off every few minutes and didn't cool the room down. There is a main road right next to the hotel and an interstate highway just beyond that and our room faced them. I'm a lite sleeper and the noise from traffic kept me up most of the night. The fire alarm for the entire building went off around 3am and we evacuated the building and it took about 45 minutes before we could go back to our rooms. The place is not fancy, but the room and beds were clean. The common areas of the hotel, such as hallways, elevator and entry carpeting needs some cleaning and updating. The breakfast is not bad, but the breakfast area is real small and there is not enough room for everyone. No one was at the front desk the entire time we were there, instead there was a phone and a note to press a button and a few minutes later someone would come to the desk. The price was good compared to other such rated hotels in the area. I think the rating for this hotel was too high. I would not stay at this hotel again; there are a lot of other hotels in the area for about $20 more per night. If the only thing that matters to you is low cost, then I would recommend this hotel, it is ok, but not good or great. "