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Reviews of Cratus Stone Palace

Cratus Stone Palace
Isali Gaferli Mah. Saglik Sokak, No 30, Nevsehir, Nevsehir

Reviews

10

Exceptional

Rating 10 - Excellent. 16 out of 16 reviews" "
Rating 8 - Good. 0 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Peng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very clean and top class bedroom. Staff was very friendly and helpful. Good quality and high standard local restaurant. Overall we had great stays at the hotel. Only minor suggestion for betterent would be to reconfigurate the top terrace/roof furniture layout for photo shooting of sunrise with hot air balloon in early morning.
Stayed 2 nights in Mar 2024
Response from CRATUS STONE PALACE on 29 Mar 2024
Dear leilanin2022,First of all, thank you for your reviews. In terms of the quality and continuation of our service, your comments are very valuable to us. We would like to state that we will be happy to host you again.Regards,CRATUS STONE PALACE / RESTAURANT

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all the staff. The breakfast is out of this world fantastic. So much food we were never able to finish all the wonderful plates that just seemed to keep coming to our table
Stayed 3 nights in Sep 2023
Response from Cratus Stone Palace Team on 28 Oct 2023
Dear Richard,First of all, thank you for your comments. Your comments are very valuable to us in terms of the quality and continuity of our service. We would like to state that we will be happy to welcome you again.Best Regards,

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Cratus was amazing! From the professionalism shown in the smooth pickup to the airport to the check in process, guidance on and arranging all the tours everything was fantastic. Meeting and interacting with the owner (who drove and picked us up from the airport) and the front desk staff was great! He’s really personable and hands on and was a genuinely nice person to talk to! The rooms were modern, clean and great! The location was perfect to walk to bars and restaurants off site. The breakfast was really good and will fill you up for a day of touring. They even gave us a little snack pack to take with us in the plane since our flight was so early. I would highly recommend staying here it was a great experience and very convenient! Thank you to the owner for an amazing stay! Love from Jamaica!
Stayed 2 nights in Jul 2023
Response from Cratus Stone Palace Team on 6 Aug 2023
Dear Kristina,First of all, thank you for your comments. Your comments are very valuable to us in terms of the quality and continuity of our service. We would like to state that we will be happy to welcome you again.Best Regards,

10/10 Excellent

Deidra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at the Cratus Hotel. The staff is very friendly and very helpful. Special thanks to Ramazon who helped us arrange ATV and balloon rides upon our arrival. The rooms are nicely appointed with robes, slippers and toiletries. There is a restaurant at the top level and it is recommended that you have dinner there at least one night of your stay. Breakfast was included and was not a buffet, but the staff was very accommodating in providing us with any food item we needed. The location is within walking distance of other restaurants and shops. Overall, it was a great stay and I would highly recommend!
Response from Ramazan Aydın on 24 Jul 2023
Dear Deidra, First of all, we would like to thank you very much for your interest, preference and support with these nice comments. Hoping to see you again in our business as soon as possible, Best Regards,

10/10 Excellent

Madalina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
If only I could rate this property over 5 stars! Our stay here was impeccable from start to finish. We arrived and were given early check in, with helpful information and tea while we waited. The entire hotel is beautifully decorated, with thoughtful details and great views. Our room was well-stocked and the robes and towels were comfortable and a great touch. Every single staff member was kind and treated us like family. They would share tea, fruits, and snacks with us while we were waiting in the lobby. By far one of the best parts of this hotel is the breakfast - an incredible spread that suited every kind of traveler. The servers were attentive and made every effort to have our breakfast how we wanted. The location of the hotel is perfect, right in the center of Goreme and close to everything you need. Out of all of the time we spent in Turkiye, this was the highlight. I would highly recommend this hotel and will be returning for sure!
Response from Cratus Stone Palace Team on 9 May 2023
Dear Madalina, First of all, we would like to thank you very much for your interest, preference and support with these nice comments. Hoping to see you again in our business as soon as possible, Best Regards,

10/10 Excellent

Nabil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buse, Ramazan and Murat made the experience exceptional. The boutique hotel is charming, comfortable and quiet yet close to everything. Clean and modern with an amazing cave feel to it. Buse is trilingual and very communicative and helpful. I felt I was home with family around. I recommend this place highly. Not to mention the restaurant upstairs top notch food and service.
Response from Cratus Stone Palace Team on 29 Apr 2023
Dear Nabil, First of all, we would like to thank you very much for your interest, preference and support with these nice comments. Hoping to see you again in our business as soon as possible, Best Regards,

10/10 Excellent

Irem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best restaurant in Cappadocia
Superb rooms, extremely good customer service. Plus the hotel is home to the best restaurant in Cappadocia!
Stayed 2 nights in Dec 2022
Response from Cratus Stone Palace on 10 Jan 2023
Dear Irem, First of all, we would like to thank you very much for your interest, preference and support with these nice comments. Hoping to see you again in our business as soon as possible, Best Regards,

10/10 Excellent

Ligia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2022
Response from Cratus Stone Palace Team on 1 Nov 2022
Dear Ligia, First of all, we would like to thank you very much for your interest, preference and support with these nice comments. Hoping to see you again in our business as soon as possible, Regards, Cratus Stone Palace

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Ramazan Aydın on 13 Oct 2022
Thank you very much for your evaluation after your stay. See you again,Regards

10/10 Excellent

Peter, Dubai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is excellent. The Turkish breakfast was an amazing selection of Turkish fruit, cheese and bread. Terrace is an amazing place to view the morning balloons. Staff was always smiling and going out of their way to help. A great value!
Stayed 3 nights in Jul 2022
Response from Ramazan Aydın on 25 Jul 2022
Dear Peter, In order to serve you better, your comments and evaluations are very important to us. Thank you very much for the support you have given us in this regard after your stay, and we would like to state that we will be happy to see you again in our Hotel as soon as possible. Regards, CRATUS STONE PALACE

10/10 Excellent

Gülcin

Stayed 2 nights in Jul 2022
Response from Ramazan Aydın on 25 Jul 2022
Sayın Gülçin, Sizlere daha iyi hizmet verebilmek için, yapmış olduğunuz yorum ve değerlendirmeler bizim için çok önemlidir. Konaklamanızın ardından bizlere bu konuda vermiş olduğunuz destek için çok teşekkür eder, Sizleri en kısa sürede tekrar Otelimizde görmekten mutlu olacağımızı belirtmek isteriz. Saygılarımızla, CRATUS STONE PALACE

10/10 Excellent

EMBARKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service au top
Je recommande vivement cet hôtel. L’accueil est vraiment extra. On a été accueilli par Buse et le directeur de l’hôtel. Ils ont été tellement gentil, et aussi très soucieux de notre bien être. Buse a pris le temps de nous conseiller sur les activités et choses à faire. Elle a vraiment été soucieuse de la réussite de notre séjour et de notre satisfaction. C’est tellement rare d’avoir un accueil aussi doux et personnel. L’hôtel, les chambres sont bien décorés et très propre. Les équipes du restaurant sont aussi au top. On sent une bonne énergie dans cet hôtel. On reviendra, merci
Stayed 1 night in May 2023
Response from Cratus Stone Palace Team on 30 May 2023
Cher EMBARKA, Tout d'abord, nous voudrions vous remercier pour votre intérêt, votre préférence et votre soutien avec ces gentils commentaires. En espérant vous revoir dans notre hotel dès que possible, Cordialement, Cratus Stone Palace

10/10 Excellent

Onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Ramazan Aydın on 3 May 2023
Onur Bey, Öncelikle bizi tercihiniz için ve konaklama sonrası değerli katkılarınızdan dolayı Otelimiz ve ekibimiz adına çok teşekkür ederiz.Sizleri tekrar otelimizde görmek dileğiyle.Saygılarımızla,Cratus Stone Palace

10/10 Excellent

Eda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tüm çalışanlar son derece ilgili idi. Gayet temiz ve nezih bir ortam. Şiddetle tavsiye olunur :)
Stayed 3 nights in Apr 2023
Response from Cratus Stone Palace Ekibi on 2 May 2023
Eda Hanım, Öncelikle bizi tercihiniz için ve konaklama sonrası değerli katkılarınızdan dolayı Otelimiz ve ekibimiz adına çok teşekkür ederiz.Sizleri tekrar otelimizde görmek dileğiyle.SaygılarımızlaCratus Stone Palace

10/10 Excellent

Yavuz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunu söylemek istiyorum Kahvaltısı olsun otelle alakalı her şey çok güzeldi Otel sahibi ve çalışanlara teşekkür ederim
Stayed 2 nights in Aug 2022
Response from Ramazan Aydın on 30 Aug 2022
Yavuz Bey,Öncelikle bizi tercihiniz için ve konaklama sonrası değerli katkılarınızdan dolayı Otelimiz ve ekibimiz adına çok teşekkür ederiz.Sizleri tekrar otelimizde görmek dileğiyle.SaygılarımızlaCratus Stone Palace

10/10 Excellent

Alev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Annemle geldigimiz Bu tatlimizde bizi evimizde gibi hissetdirdiler..öncelikle Rezeptiondaki Buse hanima bize Cok sicak ve samimi davrandigi icin Cok tesekkürler..benim icin temizlik on sirada otel Cok Cok temizdi ve personeller Cok ilgili ve yardim severdi…otel kanhvaltisi ve terrasin mantarasi muhtesemdi..mutlaka tekrar gelmegi düsünüyorum 🌸
Stayed 6 nights in Aug 2022
Response from Ramazan Aydın on 10 Oct 2022
Sayın Alev,Öncelikle tercihiniz ve güzel değerlendirmeleriniz için çok teşekkür ederiz. Sizleri en kısa sürede tekrar otelimizde misafir etmekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,