Search Hotels Near Neptune's Staircase, Fort William

"The rooms were not clean. My friend’s room had hair in the bathroom and the shower did not work. The ceiling in my bathroom had black mold. The wallpaper was peeling off the walls. We did not have rooms as nice as the ones shown. Maybe some of the rooms are nice? The manager was very professional and pleasant. The woman at the front desk when we checked in was very matter of fact in a “we’re sold out tonight not much we can do” way. Breakfast was the worst we had in our 9 days in Scotland. The front desk also said we booked with Expedia and had to take it up with Expedia so keep that in mind. This room should cost £100 not the nearly £300 they charged. "

"Rooms were clean, staffwas courteous enough. The location of hotel is very convenient to reach places and also for food. The hotel is on high street and boat rides are just across the road. There is limited parking infront of hotel. Down sides are on-going construction which make sit a bit noisy during day and also dusty. The suites were behind the main bulding without any lifts, so we had to carry our luggage upstairs without any help from staff. The rooms deco was good. Two downsides were the power shower has very poor pressure and they should consider upgrading the electric shower to one with pumps. Other down side was that the sofa bed was very uncomfortable due to springs from mattress would abutt against the body. Property should consider upgrading that as well. The hot breakfast has only one option for vegetarians and should provide more options for £12 charged. All in all, it was a bittersweet experience. I hope in new ongoing construction work, property will consider some of the suggestions. When we go next time to Fort williams, i will shortlist this place as one of the options but would go for some other if available. "

"Our room was quite basic and a bit dated, but clean and tidy. There was a great selection of options for breakfast and it was delicious! The staff were all very friendly and helpful. We had a lovely meal the night before for my Dad's 80th and the food was delicious and the staff were very attentive. Thank you!"

"So wonderful! Clean cosy room with a large bathroom. Lots of amenities and felt very comfortable. Breakfast was excellent. Would definitely recommend staying here. "

"We had breakfast and dinner at the restaurant attached. Dinner was delicious and catered well to our vegetarian diet. Breakfast was adequate too. The rooms were comfortable and clean. Parking was convenient. Stayed with my husband and 2 kids, would stay again!"

"Second time I’ve used this hotel in a year when visiting FW. Staff are always helpful friendly and chatty. Was able to leave luggage there ahead of check in each time as I arrived early morning on sleeper train each time. Rooms and en-suites are well presented, clean and comfortable. Only marked down in one score as hotel looks a bit grotty on exterior. "

"Lovely and clean, everything you need for a comfortable stay is provided, towels, washing liquid, toilet paper etc. the electric meter doesn't really run away with a lot of money. Owners are very helpful and friendly. Grandsons loved the Deer, sheep and chickens oh and playing with the dogs. "

"Minimal but beautifully decorated and large room with great view. Continental breakfast included which we greatly appreciated. Easy check in and checkout process. They even thought of earplugs if you need it. One of my stays in Scotland so far. Truly felt like home away from home."

"This is a beautiful property! We had a balcony with a spectacular view of the mountains. The hosts made us feel so welcome and were so helpful! And the breakfast was delicious!"