Outdoor pool, pool loungers
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Reviews of Topaz Beach Hotel

3 out of 5
Topaz Beach Hotel
No. 21, Poratota Road, Ettukala, Negombo

Reviews

6.6
Rating 10 - Excellent. 9 out of 72 reviews" "
Rating 8 - Good. 26 out of 72 reviews" "
Rating 6 - Okay. 18 out of 72 reviews" "
Rating 4 - Poor. 9 out of 72 reviews" "
Rating 2 - Terrible. 10 out of 72 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

A/N

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I booked two double room, when we arrived there was only one room. Expedia doesn’t pass correct informations to the hotel. Not worth.. Just wast of money, Do not recommend with Expedia.com
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Olivia, Melbourne, Australia

Liked: Staff & service, property conditions & facilities
In a good location on the beach and close to lots of restaurants. Room was very basic. Staff were very helpful and lovely.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
This is a friendly hotel ina good position .The food for breakfast is limited for variety and only cornflakes for cereal.I ony tried evening meal once and because I
Stayed 26 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I oe. Joyi g my stay.The staff are very friendly .Myy room as a beautiful vieww
Stayed 7 nights in Nov 2018

8/10 Good

michael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not so hot hotel
Hotel was nice but no hot water a big turn off. Food in restaurant average. Communication of deatils with staff difficult.

10/10 Excellent

Rosemary , Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful stay
Sitting on the terrace enjoying the view whilst having an excellent breakfast couldn't ask for more. Tranquil and relaxing. Bed was comfy. Staff as usual in Sri Lanka were amazing. Good value for money.
Stayed 3 nights in Mar 2018

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, value for money.
Stayed 3 nights in Jan 2018

4/10 Poor

S., aust.

Disliked: Cleanliness, property conditions & facilities, room comfort
close to beach
beautiful view off beach . Love the walks on beach
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveller

Decent beachfront spot for short stay.
Nice location near airport right on beach and along side many streetside restaurants and shops. Breakfast was decent. WIFI Was quite unreliable and slow, quite frustrating that it continually goes on and off. Nice beach view from room.
Stayed 1 night in May 2017

2/10 Terrible

Jamesina E

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay- only room available without having to climb steep stairs was gloomy! No one was there when I arrived and the location wound hdave required transportation to go anywhere - drain covers were removed and.construction noises were heard

6/10 Okay

Elena

Value for money
Good location: direct access to the beach Attentive personnel Average cleanliness Problem with cold water in sink in bathroom No sound isolation No elevators which makes lifting the luggage upstairs quite difficult

2/10 Terrible

Jamesina E

Disliked: Staff & service, property conditions & facilities, room comfort
Worst first impression of Sri Lanka !
Promised loud music started at 6 would end at 10, at 10 they said it would end st 11. At 12 I checked out of the hotel where they tried to overcharge me for the airport transportation and the meal I had.

8/10 Good

Kate, Margate England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the beach with pool and close to shops
Met at airport. Checked in at 5 am porter to handle heavy liggage. Woke early afternoon and had something to eat on terrace. Food available all day. Tours arranged. Atm at front door and selection of other bars. And restaurants on the spot. Easy and relaxing.

8/10 Good

Balaji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
This the worst hotel experience I've had through hotels.com (which I've generally been quite pleased with). We had paid for one of the more expensive rooms, deluxe or sureprior, I can't recall the exact name now, and after being showed the room, I returned to the counter to ask if they were sure this was the room that we had booked. I showed him the photos of the room type I had booked from hotels.com and the man at the front desk simply laughed and said "oh no, that is one of our apartments, those are sold out". The condition of our room was terrible, the shower barely worked at all, and I had to spend about 15 minutes fixing the toilet before it worked. I absolutely loved the rest of Sri Lanka, but I would definitely not recommend this area, and particularly not this hotel.

4/10 Poor

Chantale

Disliked: Property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only close to beach
Only pleasant stay without good restaurant and entertainment supports no Jim Checkin&checkout no problem

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Very cost effective. If you just want a quick stop near the airport this is a good bet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Excellent staff, decent large room
The hotel itself was very basic, but this is what we expected. Hotel is right on the beach front, which we loved. Great neighbourhood with lots of eateries. Special mention for the staff there, very nice, very attentive, very professional. Great choice if you're on a budget or just want a place to stay for the night.

8/10 Good

Lubomir, Newcastle

Liked: Staff & service
good beach hotel
Good beach hotel with nice food

6/10 Okay

Ingela

Poolen liten ville inte bada mera när man ser folk går i med kläderna på som dom går omkring med hela tiden internet var dålig sämst på rummet
Stayed 7 nights in Jan 2024

10/10 Excellent

Helga

Liked: Cleanliness, staff & service, property conditions & facilities
Prima
Prima verblijf.
Stayed 6 nights in Nov 2019
Response from Ramesh on 22 Jan 2020
Thank you for the feedback. Glad to have you at our hotel

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Good value and helpful staff.
A very nice and cozy hotel with friendly staff that was helping me with road directions and getting me a taxi. The breakfast buffet consisted of local food and fruits. The location is next to the beach and very close to restaurants and some convenient stores. I was pretty happy with my room. The sea view was great and the AC cooled very nicely. A very good value hotel I would say!
Stayed 1 night in Apr 2019

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Trivsamt hotell med ett bra läge, precis vid havet och nära till restauranter och affärer. Mycket trevlig personal. Bra frukost med både Continental o lokala alternativ. Trevligt med glassbar i lobbyn. Saker att förbättra: sänglampor bör finnas och fungera. Fler solstolar. Fräschare gardiner och i vissa rum behöver badrummen renoveras.
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig beliggenhed Utrolig venligt personale man føler sig virkelig velkommen. Kommer gerne igen
Stayed 16 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Hôtel bien situé avant un départ pour l’aéroport. Très bon déjeuner. Chambre de base. Nous n’avions pas de frigo et le ménage n’a été fait en 3 nuits. Mais je retournerais à cet hôtel. Belle piscine avec vue sur la plage.
Stayed 3 nights in Dec 2018

10/10 Excellent

Peter

Liked: Staff & service
Perfect location for medium price level
Direct on the beach, excellent location. The hotel itself is a little weard out, hasn't been refurbished since several years. Excellent breakfast, very friendly staff. Ideal for those who have limited budget but willing to stay on a perfect location
Stayed 2 nights in Oct 2018

4/10 Poor

Peter

Slitet hotell med bra läge
Hotellet har bra läge. Men är slitet, funkar att sova någon natt eller så men hade inte tagit med tjejen dit. Väldigt trevlig personal.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Super Lage direkt am Strand, Sanierung nötig!
Stark in die Jahre gekommenes Hotel! Zimmer war nur oberflächlich sauber, Spiegel dreckig, Bettwäsche vergraut, Ventilator ging nicht. Freundliches Personal, gutes Essen, super Strandlage.
Stayed 1 night in Apr 2018

8/10 Good

Ruud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2018

8/10 Good

Siv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt och trevligt boende
Prisvärt och trevligt boende nära flygplatsen. Mycket vänlig och tillmötesgående person. Kan varmt rekommendera detta hotell.
Stayed 1 night in Feb 2018

10/10 Excellent

René

Liked: Staff & service
Bien situé trop vieillot mais agreable quand-même
Très bien situé. Hôtel vieux a besoin d'etre sérieusement rafraichi. Personnel ok. Breakfast super
Stayed 1 night in Jan 2018

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell spm första eller sista då det är nära till flyget. Bra rum, frukost och mat. Alla rum har balkong mot stranden som är. Ärmars granne. Nära till ATM automat.
Stayed 3 nights in Dec 2017

4/10 Poor

Andocalif, 東京都渋谷区

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
車椅子 に対応していない
車椅子使用者には不適です。エレベーターなし、バストイレに手すりなし。バリアフリーのリクエストを事前にしていましたが、 チェックイン時にバリアフリーの部屋が無いと分かり困りました。
Stayed 1 night in Dec 2017

6/10 Okay

Niilo, Vantaa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ikääntyvä hotelli Intian valtameren rannalla
Ystävällinen henkilökunta. Nouto puolenyön jälkeen lentokentälä sujui hyvin. Tulo- ja lähtötaksit saatiin neuvotelen kohtuuhintaan. Aamupalaterassilla kiva seurata veneitä merellä. Vaikka ikääntyvä hotelli, ei ötököitä näkynyt.
Stayed 1 night in Oct 2017

8/10 Good

Vera

Liked: Cleanliness, staff & service
Tilgjengelig og rent hotell
Svært god beliggenhet nær strand. Kort avstand til restauranter. Svært vennlig og hjelpsom betjening på hotellet.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
run down hotel
run down hotel

8/10 Good

Anna, Bern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhig und freundlich, sauber und einfach.
da ich einfach bin, kein luxus brauche, ist es ganau richtig. Alles was ich brauche hatte ich ich und mehr will ich gar nicht.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Emelie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

youn chul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
절대 피해야 할곳
정말 안좋음 샴푸도 없고 배수구가 막혀 물은 내러가지 않고 수건은 조그만 것 두장뿐이고 조식은 오믈렛외에는 손가락만한 팬케익이 전부임 게다가 조식포함으로 예약했는데도 체크아웃시 별도 청구하여 한참 실갱이 하고

6/10 Okay

LEI

Liked: Staff & service
Disliked: Property conditions & facilities
离鱼市场非常远，酒店设施老旧水压不够没有电视冰箱。只能用于赶飞机过度

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Hotellet var i bra skick och personalen var mycket trevlig. Nära till strand och hav och även matställen. Även nära till automat för att ta ut pengar. Det som var riktigt dåligt var städningen som man fick säga till om för att inte bada i grus och smuts.Två gånger på nästan 14 dagar fick vi städat och det var endast då vi sade till.Toalettpapper fick vi också säga till om varje gång. Lakanen var det flera hål i och det kändes mindre lyxigt att ligga på dom. Solsängar var det ont om och hann man inte upp tidigt och paxa en så blev man utan. Vilket vi var nästan hela tiden. Wifi finns på hotellet vilket är mycket bra men om det fungerade fullt ut hade varit ännu bättre. Innan jag åkte iväg fick jag ett mail från hotellet att de erbjöd gratis hämtning från flygplatsen om jag angav flightnummer och tiden när jag skulle komma till Sri Lanka. Men när jag skulle åka hem började man att avkräva mig en summa för denna hämtning och påstod att något sådant erbjudande hade de inte erbjudit. För övrigt så var personalen mycket trevliga och nedervåningen hölls väldigt ren och fin samt polen.

8/10 Good

Tuija

Liked: Cleanliness, staff & service

6/10 Okay

cilla, Negombo beach ok läge, men jätte dålig strand

Disliked: Cleanliness, staff & service, property conditions & facilities
ok hotell för ett par nätter
urusel service både i reception och restaurang. inget vatten, inget toalett papper fick säga till flera ggr.

4/10 Poor

Martin Sweden

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
run down
ants and spiders all over the room. not clean. broken sheets and pillowcases. never going back!