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"When we first checked in, there was a disgustingly strong smell of cigarette smoke all over the room including cigarette ashes in the window rails. After they vacuumed out the smell somehow the AC continuously leaked, spray our bed and clothes with water and leaving a puddle on the floor. We had multiple technicians come in at all hours of the day and night I understand that the hotel couldn't offer us another room because they were fully booked. They refused to apologise or compensate us for the incredible inconveniences we experienced. The hostels down the block are of much better quality."

"Fabulous. Gorgeous hotel, spectacular views, amazing amenities. Genius to locate this hotel on the Ramon "crater". Architecture, pools, simply outstanding. From the front desk, to the golf carts, to the spa staff, 10 out of 10. My only suggestion would be to provide more information--in English--on how to access the bell boys and golf carts and to provide more beverages/snacks in the rooms. "

"Amazing stay thanks Zohar and Matiass! Amazing food at Daykota! Thanks team looking forward to the next stay! "

"This property is very dated. The owners have not invested to update. my room had rust in the shower. Half the shower water guard was gone or missing which allowed a ton of water to go into the washroom and accumulate on the floor. The towel rack in the shower, had a screw missing and looked like it was on it's last legs. Our Key card needed to be replaced three times. One time I had to wait over 20 minutes for someone to show up at the front desk. One of the bed lights had a broken support, so it worked but was hanging by it's wire. For such a big hotel, the parking lot is quite small. There was no soap in the shower. When I asked the cleaning staff, they said they didn't have any. The property is quite far from the beach area so you need to drive and then fight for parking. It's an ok property overall, however, I would have never paid the kind of money I did for this type of property. "

"We enjoyed a lovely comfortable stay, bulfe, breakfast and dinner was great.But lots of variety. Great service wonderful team."

"Nice hotel - staff was great, rooms were ok. For a mid tier hotel it was great!"

"The rooms were wonderful. Staff were attentive and friendly. 2 minutes walk to the boardwalk and beach. Our room had a beautiful garden view. Definitely recommend."

"We liked the stuff and all the facilities "

"Great service "