Exterior

Reviews of avid hotel Nashville Airport, an IHG Hotel

2.5 out of 5
avid hotel Nashville Airport, an IHG Hotel
40 RACHEL DRIVE, Nashville, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 440 out of 680 reviews" "
Rating 8 - Good. 149 out of 680 reviews" "
Rating 6 - Okay. 43 out of 680 reviews" "
Rating 4 - Poor. 23 out of 680 reviews" "
Rating 2 - Terrible. 25 out of 680 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating, Shuttle to/from airport was clean and fast. They also partnered with a service for low cost shuttle to downtown area. No coffee in rooms but fresh coffee downstairs. Bed was comfy, room was clean and well organized. Hotel felt very modern in touches and feeling
Stayed 1 night in May 2024

10/10 Excellent

Dennis, Aiea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean and very convenient
Stayed 1 night in May 2024

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, clean, and light and bright. Nice stay!
Stayed 1 night in May 2024
Response from NPatel-FOM & Team on 6 May 2024
We're delighted to hear that you found our accommodations convenient, clean, and filled with light! Providing a comfortable and pleasant stay is our top priority, and we're thrilled that you enjoyed your time with us. Thank you for sharing your positive feedback, and we hope to have the pleasure of hosting you again soon!

8/10 Good

Jody, andover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was the TV. Could not get the network channels and when we went to bed the tv would not stay turned off
Stayed 1 night in May 2024
Response from NPatel-FOM & Team on 6 May 2024
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced with the TV during your stay. Your comments are invaluable as they help us identify areas for improvement. Rest assured, we'll address the issue with the TV to ensure that future guests have a seamless experience. Despite this hiccup, we're glad to hear that you otherwise enjoyed your stay. We hope to have the opportunity to welcome you back for a flawless experience in the future!

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed new or newly remodeled. Modern with vibrant colors and very clean.
Stayed 1 night in May 2024

10/10 Excellent

CAROLYN

Nice hotel - great value
Stayed 2 nights in Apr 2024
Response from NPatel-FOM & Team on 22 Apr 2024
Dear Carolyn,Thank you for your kind review! We're thrilled to hear that you enjoyed your stay with us and found great value in our accommodations. Providing a comfortable and enjoyable experience for our guests is always our goal, and we're delighted that you appreciated our efforts. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 Excellent

Iliganoa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so clean and the staff was so friendly! Perfect for my little weekend trip.
Stayed 2 nights in Apr 2024
Response from NPatel-FOM & Team on 17 Apr 2024
Dear IIiganoa,We're thrilled to hear that you had such a wonderful experience during your weekend trip with us! Thank you for your kind words about our clean accommodations and friendly staff. Providing a welcoming and comfortable environment for our guests is what we strive for, and we're delighted that we could make your stay enjoyable. We hope to have the pleasure of welcoming you back for another perfect getaway in the future

10/10 Excellent

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport. Neighbors were a bit loud, but certainly not the fault of the hotel
Stayed 1 night in Apr 2024
Response from NPatel-FOM & Team on 17 Apr 2024
Dear Melissa,Thank you for taking the time to share your feedback with us. We're delighted that you found our location convenient for your travels to the airport. We apologize for any inconvenience caused by noisy neighbors during your stay. While it's beyond our control, we always strive to ensure our guests have a peaceful and comfortable experience. Should you choose to stay with us again in the future, please don't hesitate to reach out if there's anything we can do to make your stay more enjoyable. We appreciate your understanding and hope to welcome you back soon

6/10 Okay

Christopher, Wilton Manors

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was clean and modern, but when walking around room the floor creaked and could hear people walking in room a floor above, breakfast was a simple prepackaged breakfast sandwich, various bakery items and single serve cereal and yogurt
Stayed 1 night in Apr 2024
Response from NPatel-FOM & Team on 11 Apr 2024
Dear Christopher,Thank you for sharing your experience. We're glad you found our hotel clean and modern. We apologize for any noise disturbances and will work to improve. Regarding breakfast, we appreciate your feedback and will consider it for future enhancements. We hope to welcome you back soon.

10/10 Excellent

Peter

Stayed 1 night in Apr 2024
Response from NPatel-FOM & Team on 6 May 2024
Thank you for your perfect rating and for sharing your experience with us! We're delighted that you enjoyed your stay. Your feedback is greatly appreciated, and we're thrilled to hear that everything met your expectations. We hope to have the pleasure of welcoming you back soon for another fantastic stay!

8/10 Good

Rhocelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and very clean. We were on the 2nd floor and you could hear the folks above stomping around in their room which was only the downside. Made it tough to sleep. Otherwise would recommend.
Stayed 1 night in Apr 2024
Response from NPatel-FOM & Team on 9 Apr 2024
Dear Rhocelli,Thank you for your valuable feedback! We're delighted to hear that you found our hotel clean and conveniently located near the airport. We apologize for the disturbance caused by noise from guests above you. Your comments have been noted, and we'll take steps to address this issue to ensure a more peaceful stay for our guests in the future. We appreciate your recommendation and hope to have the opportunity to welcome you back for a more restful experience.

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a hotel close to airport for early flight. I was pleasantly surprised how clean and new the hotel felt. No noise from airport from my room, but also run the fan for white noise. Some fruit and granola bar options up for grabs for early depatures was also nice.
Stayed 1 night in Apr 2024
Response from NPatel-FOM & Team on 9 Apr 2024
Dear Carrie,Thank you for choosing our hotel for your stay before your early flight. We're thrilled to hear that you found our property clean and new, and that you had a peaceful night's rest without any noise disturbances from the airport.We're glad you appreciated the option to run the fan for white noise and the availability of fruit and granola bars for early departures. Providing convenient amenities to enhance our guests' stay is always our priority.We hope to have the pleasure of welcoming you back in the future for another comfortable and convenient stay.

10/10 Excellent

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient for a flight.
Stayed 1 night in Apr 2024
Response from NPatel-FOM & Team on 17 Apr 2024
Dear Melissa,Thank you for your fantastic review! We're thrilled to hear that you found our hotel clean and convenient for your flight. Providing a comfortable and hassle-free experience for our guests is our top priority, especially for those traveling. We appreciate your kind words and hope to have the pleasure of welcoming you back for another convenient stay in the future!

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice but the electric window shades wdidnt want to stay down properly. The walk in shower for handicapped didnt drain well. Water pressure could be better. Nice property though. Super friendly staff.
Stayed 1 night in Apr 2024
Response from NPatel-FOM & Team on 9 Apr 2024
Dear Gina,Thank you for choosing to stay at our property and for sharing your feedback with us. We're pleased to hear that you found the room nice and our staff super friendly.We apologize for the inconvenience caused by the electric window shades and the drainage issue in the handicapped-accessible walk-in shower. Your comments have been noted, and we will work diligently to address these concerns to enhance the overall experience for our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.

8/10 Good

ROBIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room with professional Staff
Stayed 1 night in Apr 2024
Response from NPatel-FOM & Team on 5 Apr 2024
Dear Robin,Thank you so much for taking the time to share your experience with us. We're delighted to hear that you found our rooms clean and comfortable and that our staff provided you with professional service. Ensuring our guests feel at ease and well-cared for is always our top priority, so it's fantastic to know that we hit the mark during your stay.Should your travels bring you back to our area, we'd love to welcome you again for another wonderful experience. Until then, safe travels!

10/10 Excellent

Anika

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and beautiful! I loved how big the bathroom is, especially the shower! I would definitely stay there again
Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 3 Apr 2024
Dear Anika,Thank you for your kind words! We're thrilled you enjoyed our clean, beautiful property and spacious bathroom with a great shower. We'd love to welcome you back anytime!

4/10 Poor

I

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 3 Apr 2024
Dear Guest,Thank you for your feedback. We appreciate you choosing to stay with us. We're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we'll use your comments to improve our service. If you have any specific concerns you'd like to address, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide a better experience.

4/10 Poor

Noelle

Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 17 Apr 2024
Dear Noelle,Thank you for taking the time to share your feedback with us. We truly appreciate your perspective and apologize for any inconveniences you experienced during your stay.Your comments have been duly noted, and we assure you that we are taking steps to address the issues you've raised. We strive to provide exceptional service to all our guests, and your feedback helps us improve.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,

8/10 Good

Maria Lourdes

Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 17 Apr 2024
Dear Maria Lourdes,Thank you for sharing your feedback with us! We're glad to hear that you had a positive experience during your stay. We're always looking for ways to improve, so if there's anything specific you feel we could have done better to earn that fifth star, please don't hesitate to let us know. We value your input and hope to have the opportunity to exceed your expectations on your next visit. Thank you for choosing us, and we look forward to welcoming you back soon

8/10 Good

Gigi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice and modern
Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 27 Mar 2024
Dear Gigi,We sincerely appreciate your feedback! It's fantastic to hear that you enjoyed our great location and the modern amenities we offer. Your satisfaction is incredibly important to us, and we're glad that we could contribute to a positive experience during your stay. If there's anything specific you feel we could improve upon to earn that extra star next time, please don't hesitate to share. We're always striving to enhance our guests' experiences and would love to hear any suggestions you may have. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon!

6/10 Okay

Terri

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from NPatel-FOM & Team on 27 Mar 2024
Dear Terri,Thank you for taking the time to share your feedback with us. We value your input and are sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we would appreciate any specific insights you can provide about areas where we can improve. We're committed to constantly enhancing our guests' experiences, and your feedback helps us to do just that. We hope to have the opportunity to better serve you in the future and provide you with a more enjoyable stay. If there's anything else you'd like to discuss or if you have any further suggestions, please feel free to reach out to us.

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t understand the bad reviews. This place was clean, quiet, great location for airport, modern, great service, easy parking, fast check ion, great food…You got me.
Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 26 Mar 2024
Dear Greg,We're delighted to hear that you had such a wonderful experience during your stay with us! Providing a clean, quiet environment, convenient location, modern facilities, excellent service, easy parking, and delicious food are all top priorities for us, and we're thrilled that we could meet your expectations in every aspect. Your satisfaction is our ultimate goal, and we look forward to the opportunity to welcome you back again soon for another enjoyable stay. Thank you for your kind words and for choosing our hotel!

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Restaurant next door was quick and delicious. Very easy free parking.
Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 25 Mar 2024
Dear Angela,Thank you for your kind words! We're thrilled you found our accommodations clean and convenient. We're glad you enjoyed the nearby restaurant and the ease of parking. We hope to welcome you back soon!

2/10 Terrible

Lynadra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 25 Mar 2024
Dear Lynadra,Thank you for taking the time to share your feedback with us. We appreciate hearing from our guests, as it helps us to continually improve our services.We're glad to hear that you enjoyed [specific aspect mentioned by the guest]. However, we're sorry to learn that your experience fell short of expectations in some areas. Please accept our sincerest apologies for any inconvenience or discomfort you may have encountered during your stay.Rest assured, we take your comments seriously and will use them as valuable insights to address any issues and enhance our offerings. Our ultimate goal is to ensure that every guest has a comfortable and enjoyable experience with us.We hope you'll consider giving us another opportunity to serve you in the future. Should you choose to return, please don't hesitate to reach out to us directly so that we can personally ensure your next stay exceeds your expectations.Thank you once again for your valuable feedback.Warm regards,

10/10 Excellent

Amy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really good experience with the lady at the front desk on the night shift. She helped me a lot with a rather silly problem I was having. Great customer service :D
Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 22 Mar 2024
Dear guest,Thank you for sharing your positive experience with us! We're thrilled to hear that our night shift staff provided excellent customer service and were able to assist you with your needs. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was very clean and the staff was very professional.
Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 20 Mar 2024
Dear Troy,Thank you for your kind words! We're thrilled to hear that you found our area exceptionally clean and our staff highly professional. Maintaining a pristine environment and providing top-notch service are top priorities for us. We look forward to welcoming you back on your next visit!

4/10 Poor

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very noisy!! Doors slamming all night. Planes overhead! Could not get any sleep. The breakfast was very skimpy and had only a few choices.
Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 25 Mar 2024
Dear Cynthia,We're truly sorry to hear about your disappointing experience during your stay. Please accept our sincerest apologies for the noise disturbances and lackluster breakfast options. Your feedback is invaluable, and we will address these issues to ensure a more comfortable stay for our guests in the future. We appreciate your patience and hope to have the opportunity to make it right for you on your next visit.

8/10 Good

Saurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and neat.
Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 20 Mar 2024
Dear Saurav,Thank you for your positive review! We're thrilled you found our hotel clean and neat. We can't wait to host you again soon!

8/10 Good

Baldomero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't love that it don't have fridge nor microwave in the room.
Stayed 2 nights in Mar 2024
Response from NPatel-FOM & Team on 18 Mar 2024
Dear Baldomero,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the lack of a fridge and microwave in your room. We'll definitely take your comments into consideration for future improvements. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 18 Mar 2024
Dear Paula,Thank you for the wonderful 5/5 review! We're thrilled you enjoyed your stay with us and hope to welcome you back soon.

10/10 Excellent

Torriun

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone at the front desk was nice and helpful and my room was clean!
Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 18 Mar 2024
Dear Torriun,Thank you for your kind words! We're thrilled to hear you had a great experience with our front desk team and found your room to be clean. We appreciate your feedback and hope to welcome you back soon!

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as it provides easy access to BNA. Also, can get park and stay opportunities so you can stay before or after your flight and park your conveyance at this property with shuttle service. The hotel is immaculate. Comfortable room and bed. Powerful water pressure in the shower.
Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 11 Mar 2024
Dear Michael,Thank you for your kind review! We're thrilled to hear that you found our location convenient for accessing BNA and appreciated our park and stay options. We're delighted that you found our hotel immaculate, with comfortable rooms and beds, as well as powerful water pressure in the shower. We hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
A return stay that more than met the high expectations from my first great visit!
Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 11 Mar 2024
Dear Linda,Thank you for choosing to return to Avid Nashville! We're thrilled to hear that your second stay with us exceeded the high expectations set by your first visit. Providing consistent and exceptional service is always our goal, and we're delighted to have delivered another great experience for you. We look forward to welcoming you back for many more memorable stays in the future!

2/10 Terrible

Chelsey

Stayed 1 night in Mar 2024
Response from NPatel-FOM & Team on 25 Mar 2024
Dear Chelsey,Thank you for taking the time to share your feedback with us. We appreciate hearing from our guests, as it helps us to continually improve our services.We're glad to hear that you enjoyed [specific aspect mentioned by the guest]. However, we're sorry to learn that your experience fell short of expectations in some areas. Please accept our sincerest apologies for any inconvenience or discomfort you may have encountered during your stay.Rest assured, we take your comments seriously and will use them as valuable insights to address any issues and enhance our offerings. Our ultimate goal is to ensure that every guest has a comfortable and enjoyable experience with us.We hope you'll consider giving us another opportunity to serve you in the future. Should you choose to return, please don't hesitate to reach out to us directly so that we can personally ensure your next stay exceeds your expectations.Thank you once again for your valuable feedback.Warm regards,

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was impressed with how clean it was. However, initially they gave us a room that was already occupied and we had to take a smaller room. But overall, it was nice.
Stayed 1 night in Feb 2024
Response from NPatel-FOM & Team on 4 Mar 2024
Dear Jeffrey,Thank you for taking the time to share your feedback with us. We're delighted to hear that you were impressed with the cleanliness of our hotel. However, we sincerely apologize for the inconvenience you experienced with the room assignment. Your comfort and satisfaction are of the utmost importance to us, and we regret any inconvenience this may have caused.We're glad to hear that overall, you had a nice stay with us. Please rest assured that we will take your feedback into consideration to ensure a smoother experience for our guests in the future.We hope to have the opportunity to welcome you back for an even better stay next time.

8/10 Good

Anderson

Stayed 2 nights in Feb 2024
Response from NPatel-FOM & Team on 20 Mar 2024
Dear Anderson,Thank you for taking the time to leave us feedback! We're delighted that you had a positive experience during your stay. We appreciate your rating and hope to have the opportunity to further enhance your experience in the future. If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We value your input and strive to make every guest's stay exceptional. We look forward to welcoming you back soon!

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Simple decor. Continental breakfast in am.
Stayed 1 night in Feb 2024
Response from NPatel-FOM & Team on 27 Feb 2024
Dear valued Guest,Thank you for sharing your experience with us! We're delighted to hear that you found our hotel nice and clean, and that you appreciated our simple decor. Providing a comfortable and welcoming environment for our guests is our priority. We're also glad you enjoyed our continental breakfast in the morning. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back again soon for another enjoyable stay!

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room! Bathroom is very nice and great beds
Stayed 1 night in Feb 2024
Response from NPatel-FOM & Team on 22 Feb 2024
Dear Laurie,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our room amenities, including the bathroom and beds, to your liking. Providing a comfortable and pleasant experience for our guests is our top priority, and we're thrilled that we could meet your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, friendly staff, comfy beds. Super close to the airport.
Stayed 1 night in Feb 2024
Response from NPatel-FOM & Team on 21 Feb 2024
"Thank you for your kind words! We're delighted you enjoyed our top-notch service, friendly staff, and cozy beds. Being close to the airport is a bonus for our guests' convenience. We hope to welcome you back soon!"

10/10 Excellent

Kenzie-Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from NPatel-FOM & Team on 21 Feb 2024
"Thank you for the glowing 5/5 review! We're thrilled you had a fantastic experience with us. Looking forward to hosting you again soon!"

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only criticism that I have is that the coffee machine is awful. It takes a long time to fill the cup and the coffee is extremely weak-almost like flavored water. Other than that small thing, it’s a fantastic place to stay near the airport. Wonderful staff, comfy beds and very clean.
Stayed 1 night in Feb 2024
Response from NPatel-FOM & Team on 23 Feb 2024
Dear Brett,Thank you for taking the time to share your feedback with us. We truly value all comments as they help us improve our services. We apologize for the inconvenience you experienced with the coffee machine during your stay. Rest assured, we will look into this matter promptly to ensure that our guests receive the quality coffee they deserve. We're delighted to hear that you enjoyed other aspects of your stay, including our wonderful staff, comfy beds, and cleanliness. We hope to have the opportunity to welcome you back again soon and provide you with an even better experience. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.

10/10 Excellent

Yulonda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet,clean and convenient.
Stayed 1 night in Feb 2024
Response from NPatel-FOM & Team on 19 Feb 2024
Dear Yulonda,Thank you for your review! We're delighted to hear that you found your stay quiet, clean, and convenient. Providing a peaceful and comfortable environment for our guests is a top priority, and we're glad we could meet your expectations. We hope to welcome you back again soon for another enjoyable stay!

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2024
Response from NPatel-FOM & Team on 20 Mar 2024
Dear Rebecca,We are truly grateful for your perfect rating and glowing review! It was our pleasure to provide you with a clean environment and professional service during your stay. Your satisfaction is our utmost priority, and we're thrilled to hear that we met your expectations. Thank you for choosing us, and we can't wait to welcome you back for another outstanding experience in the future!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from NPatel-FOM & Team on 15 Feb 2024
Dear John,Thank you for your 8/10 rating! We appreciate your feedback and hope to exceed your expectations in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although in a quiet area it is isolated from shopping and food Continental breakfast was good
Stayed 3 nights in Feb 2024
Response from NPatel-FOM & Team on 14 Feb 2024
Dear David,"We're pleased you enjoyed our continental breakfast! While we aim for tranquility, we appreciate your feedback about nearby amenities. We hope you had a relaxing stay overall and look forward to hosting you again.

10/10 Excellent

Phuoc

Stayed 1 night in Feb 2024
Response from NPatel-FOM & Team on 14 Feb 2024
Dear Phuoc,"Thank you for your perfect 10/10 review! We're thrilled you had a fantastic experience with us. Looking forward to your next visit!"

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the modern design of the room. No carpeting, nice hard surface flooring in rooms, easy accessible walk in shower
Stayed 1 night in Feb 2024
Response from NPatel-FOM & Team on 14 Feb 2024
Dear Bonnie,"Thank you for appreciating our modern room design! We're glad you enjoyed the hard surface flooring and walk-in shower. Looking forward to welcoming you back soon!"

10/10 Excellent

Noreen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from NPatel-FOM & Team on 8 Feb 2024
Dear Noreen,Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future.

10/10 Excellent

weston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nihal on 7 Feb 2024
Thank you for the perfect rating! We're thrilled you had a fantastic stay with us. Looking forward to welcoming you back soon!