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Reviews of Holiday Inn Express Nashik Indira Nagar, an IHG Hotel

3 out of 5
Holiday Inn Express Nashik Indira Nagar, an IHG Hotel
Survey No. 882, Near Lekhanagar, Mumbai-Agra Highway, Nashik, Maharashtra

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 48 reviews" "
Rating 8 - Good. 16 out of 48 reviews" "
Rating 6 - Okay. 6 out of 48 reviews" "
Rating 4 - Poor. 4 out of 48 reviews" "
Rating 2 - Terrible. 5 out of 48 reviews" "

8.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Fareed

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely awful experience.
Stayed 2 nights in Nov 2023

10/10 Excellent

Pradip

Liked: Cleanliness, staff & service, property conditions & facilities
excellent place to stay
Stayed 1 night in Nov 2023

8/10 Good

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Considering the price, its a nice hotel to be in for couple of days but not more than that.
Stayed 2 nights in Jun 2023

2/10 Terrible

SANDIP

Stayed 1 night in Feb 2023

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
everything was good, except supply of paper or cloth napkins.
Stayed 2 nights in Jan 2023

4/10 Poor

Rajeshwer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was very disappointing with name of Holiday Inn. Rooms are very very small , over all I do not recommend it

8/10 Good

Shivansh

Stayed 1 night in Dec 2022

2/10 Terrible

Sai Kumar

Travelled with family
Stayed 1 night in Apr 2022

6/10 Okay

Kritika

Business traveller
Liked: Cleanliness, property conditions & facilities
Too cramped up.
Room size is very small. The shower cubicle and toilet are actually small cubicles in the room. Theres no separate bathroom, which is very uncomfortable if you’re not living alone.
Stayed 1 night in Feb 2022

8/10 Good

Makarand

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Good stay
Good experience. Basic stay. But standards are well maintained
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall ok stay.
Stay -overall good. cleanlines-nice. service-awesome. Breakfast was not much tasty & rooms are very compact,no place to keep luggage & clothes.
Stayed 3 nights in Jun 2021

10/10 Excellent

Sushanta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Jaywant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean rooms, good food and courteous staff..
Stayed 4 nights in Dec 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasbtye best.
This place was best before lockdown would have rated 5 of 5. This time it's some what okay. Disappointment was breakfast which lacked test, quality and variety.
Stayed 1 night in Dec 2020

10/10 Excellent

Jinesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel. Food not upto the mark and limited menu. Small rooms. Good service and staff.
Stayed 2 nights in Mar 2020
Response from Pratik Mehta on 9 Mar 2020
Dear Anonymous, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NASHIK INDIRA NAGAR. I would like to start by apologizing to you for not meeting your expectations for limited menu and small room size. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Please allow me a moment to explain you on the concept of Holiday Inn express Nashik Indira Nagar promotes self-service stay with compact, cozy and efficiently designed rooms keeping the optimum utilization of space. It includes maximum spread of the breakfast which includes Grab & Go. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at or pratik.mehta@ihg.com. Sincerely, Pratik Mehta, General Manager, pratik.mehta@ihg.com, Holiday Inn Express Nashik.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Pratik Mehta on 7 Feb 2020
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Pratik Mehta General Manager Holiday Inn Express Nashik

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Gym room was noisy as someone was doing workout at night causing disturbance inside the room.
Stayed 2 nights in Jan 2020
Response from Pratik Mehta on 4 Feb 2020
Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Pratik Mehta General Manager

6/10 Okay

Amit

Travelled with family
Liked: Cleanliness
Not that nice
The food arrangement and staff at express cafe were horrible. They did not had any non veg items t Ala carte and were being forced for buffett option. The staff in morning was unable to cope with morning rush. When i tried to help as self service , snide remarks were passed. They all seem to be in experienced fresher with just few months of the college. A senior restaurant manager was clearly needed
Stayed 1 night in Dec 2019
Response from Pratik Mehta on 4 Feb 2020
Dear Amit, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Pratik Mehta General Manager

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Swapnil P Pagare Senior Guest Service Leader on 2 Jan 2020
Dear Sir, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Swapnil P Pagare Senior Guest Service Leader Holiday Inn Express Nashik

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is equipped with all the modern gadgets wchich is very helpful to customer. Breakfast was very good and the all the employees of the hotel is very cordial. It is worth for the money paid.
Stayed 1 night in Dec 2019
Response from Swapnil P Pagare Senior Guest Service Leader on 30 Dec 2019
Dear Sir, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Swapnil P Pagare Senior Guest Service Leader Holiday Inn Express Nashik

6/10 Okay

Hareesh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decent Budget Hotel
Hotel is neat clean and tidy and good value for money. There was some issue with the reservation but seemed more like a Hotels.com issue rather than a hotel issues. Rooms are really small but then the hotel is also very economical. Serious issues at breakfast time. No tables, no food, no service. The hotel apparently was fully sold out. But that does not justify such poor service
Stayed 1 night in Dec 2019
Response from Swapnil Pagare on 19 Dec 2019
Dear Hareesh, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Swapnil P Pagare Senior Guest Service Leader Holiday Inn Express Nashik

8/10 Good

Ramesh H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Nov 2019
Response from Swapnil P Pagare Senior Guest Service Leader HIEX on 26 Nov 2019
Dear Ramesh H, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Swapnil P Pagare Senior Guest Service Leader Holiday Inn Express Nashik

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your advt for low fare I have mentioned for two adults and your are gigving 1 adult price and 300 extra for extra adult this is cheating.
Stayed 1 night in Aug 2019
Response from Swapnil Pagare on 19 Aug 2019
Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Swapnil P Pagare Senior Guest Service Leader Holiday Inn Express Nashik

8/10 Good

Sandeep

Liked: Cleanliness, property conditions & facilities
OK but service to improve
Stay was ok, service needs improvement, especially security guards and even front desk in some way. As it is a budget hotel so I can understand the smaller rooms and less variety in breakfast but improved service can make one's stay memorable.
Stayed 1 night in May 2019
Response from Swapnil on 22 May 2019
Dear Sandeep, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Swapnil P Pagare Senior Guest Service Leader Holiday Inn Express Nashik

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from SWAPNIL P PAGARE on 4 Apr 2019
Dear Sir, Thank you so much for your review of Holiday Inn Express Nashik. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, SWAPNIL P PAGARE SENIOR GUEST SERVICE LEADER HOLIDAY INN EXPRESS NASHIK

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from SWAPNIL P PAGARE on 4 Apr 2019
Dear Sir, Thank you so much for your review of Holiday Inn Express Nashik. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, SWAPNIL P PAGARE SENIOR GUEST SERVICE LEADER HOLIDAY INN EXPRESS NASHIK

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good service but tiny room & no wardrobe
Rooms are extremely small and congested without any wardrobes or even coat hangers.
Stayed 2 nights in Feb 2019
Response from Swapnil P Pagare on 2 Mar 2019
Dear Sir, Greetings from Holiday Inn express Nashik…!!! We have noted your feedback on “Rooms are extremely small and congested without any wardrobes or even coat hangers..” , thus apologies for not meeting your expectation. Please allow me to explain the concept Holiday Inn express Nashik promotes self-service stay concept with compact, cozy and efficiently designed rooms keeping the optimum utilization of space. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. We look forward to the pleasure of welcoming you back soon. Thanks & Regards, Swapnil P Pagare Senior Guest Service Leader Holiday Inn express Nashik

4/10 Poor

Sumit

Liked: Cleanliness
Holiday Inn Express Nashik
This hotel is in a very good location with easy access to all wineries and other important locations in Nashik, but the problem is rooms are too small. All rooms in the hotel are not more than 150 sq ft and you would feel very suffocated in that small room. They have only 2 rooms which are for handicapped persons that are slightly bigger. Maybe this hotel is designed for business travellers but the size of the rooms should be shown on the website while you make the booking. Water pressure in the shower was not even and the breakfast was OK. The only good thing about the hotel was their staff who always tried to help you but with limited options in their hand they were helpless in some case . I would recommend this hotel only for business travellers who just have to stay for few nights. Definitely not a good hotel with family.
Stayed 1 night in Feb 2019
Response from Swapnil P Pagare on 2 Mar 2019
Dear Guest, Greetings from Holiday Inn express Nashik…!!! We have noted your feedback on “This hotel is in a very good location with easy access to all wineries and other important locations in Nashik, but the problem is rooms are too small. All rooms in the hotel are not more than 150 sq ft and you would feel very suffocated in that small room. They have only 2 rooms which are for handicapped persons that are slightly bigger. Maybe this hotel is designed for business travellers but the size of the rooms should be shown on the website while you make the booking. Water pressure in the shower was not even and the breakfast was OK. The only good thing about the hotel was their staff who always tried to help you but with limited options in their hand they were helpless in some case. I would recommend this hotel only for business travellers who just have to stay for few nights. Definitely not a good hotel with family.”; thus apologies for not meeting your expectation. Please allow me to explain the concept Holiday Inn express Nashik promotes self-service stay concept with compact, cozy and efficiently designed rooms keeping the optimum utilization of space. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. We look forward to the pleasure of welcoming you back soon. Thanks & Regards, Swapnil P Pagare Senior Guest Service Leader Holiday Inn express Nashik

8/10 Good

Sneha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a good minimalist hotel with clean amenities and good staff. The room size is really small so not ideal for long stays or for families. Breakfast was good.
Stayed 2 nights in Feb 2019
Response from Swapnil Pagare on 8 Feb 2019
Dear Ms. Sneha, Many thanks for so eloquently written review, following your recent stay in Holiday Inn Express Nashik. I hope your homewards travels were smooth and comfortable. We are delighted to read the positive comments you made on our services. I have conveyed your generous compliments to team truly appreciate your gracious praise. We are fortunate to be working with a team which is highly driven and diligently works hard to ensure that all our guests leave as ambassadors of the IHG Group of Hotels. My team and I look forward to welcoming you back soon, if I can be of any assistance in the meantime please do not hesitate to write to me. Thank you Swapnil Pagare Senior Guest Service Leader

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Twin rooms were not blocked inspite of booking 3 weeks in advance. Breakfast was not very appealing.
Stayed 1 night in Dec 2017

10/10 Excellent

Rajeshwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Just did not get smoking room as it was a smoke free property. Rest all was good.
Stayed 1 night in Dec 2017

6/10 Okay

Vineet, Bangalore

Disliked: Staff & service, room comfort
Minimalism taken too far
New hotel with tiny cramped rooms and no coffee/tea maker in the room and limited time room service. Complimentary breakfast was average with long wait for items to get replenished.
Stayed 1 night in Nov 2017

4/10 Poor

Chintan

Disliked: Staff & service, room comfort
Very small room. Stay away from this hotel
Very small room. No space to even put your bag. When I checked out lady at reception asked me to pay for room which I have paid 1 month in advance through hotels.com. she said that my payment did not go through and I have to pay. After 15 min of argument I have to show her my bank statement and details which proves that I have paid and money is been deducted 1 month ago. Then she called some one and said that expedia sent them voucher which is not working so I can go and they will sort it out with expedia. What a waste of time. Never going to stay with them again. To be fair just opposite to this hotel there is one another hotel where I am going to stay next time. Stay away from this hotel
Stayed 1 night in Aug 2017

10/10 Excellent

Vijesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay. Value for money is good.
Experience was a great one. Food was awesome. Room cleaniness was at its best Two things to improve are theres no staff to take our luggage at the room. Its very good hotel but no swimming pool facilities.
Response from Operations Manager on 6 Jul 2017
Dear Guest, Thank you for choosing to stay at Formule1 Nasik during your recent visit. We are delighted to have you stay with us, and it was indeed a pleasure serving you. I hope that you enjoyed your stay and the services extended were up to your expectations. We are always eager to improve our standards and would appreciate your comments about our service

8/10 Good

Viral

Liked: Staff & service, property conditions & facilities
The Hotel is good, but rooms are small. Of course, it is value for money. It is perfect for single traveler using only for overnight sleep and some work.

6/10 Okay

Priya

Liked: Cleanliness, staff & service, property conditions & facilities
One time visit
The rooms are small and variety is not there for food. Staff is amazing. Non smoking rooms only is a turn off. They changed my room and the one I got was better. Centralised AC is a bad idea. Cannot open windows was a pain. Cleanliness is very good. Shower was great.

8/10 Good

Hardik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

prabodha, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and suitable for short stays.
Well maintained facility with ample car park. They have bunker beds for child. Rooms are neat and clean. This is a no frill self serve hotel and very good for stay over for a night. Rooms are small with compact bath room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for short stay. Clean rooms. Helpful staff. They could get me 1 room with a bunk bed and was really useful for my 6 year old son, he liked it.

2/10 Terrible

rajan, us

Disliked: Staff & service, property conditions & facilities, room comfort
checking
i was book 8 room from your side. after taken permission from hotel staff and want to give half day charge they send my guest two time back. I already given you my full details of credit card . they send my guest two time back it is very embarrassing me in my son marriage. you said to hotel management this is not France this is India. every time they said this is french management. the treatment was very bad.

10/10 Excellent

Vishnu , Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel..
I keep booking formule1, since my son loves bunk beds and we don't have one at my place.. VFM n nice & clean..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay...
The hotel is on the Nasik-Mumbai highway. Rooms are clean, friendly staff, great food. You also get high speed wifi connectivity. Overall experience was nice... give it a try.
Response from Swapnil P Pagare on 27 Feb 2019
Dear Guest, It was a pleasure to have you stay at Holiday inn express Nashik. We sincerely thank you for your encouraging and kind rating of praise on our product and service. I have conveyed your compliments to the entire team. We look forward to the pleasure of welcoming you back soon. Thanks & Regards, Swapnil P Pagare Senior Guest Service Leader Holiday Inn express Nashik

10/10 Excellent

sung woo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2019
Response from Pratik Mehta on 4 Feb 2020
Dear sung woo, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Pratik Mehta General Manager Holiday Inn Express Nashik

10/10 Excellent

sung woo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Swapnil Pagare on 19 Dec 2019
Dear Sung Woo On, Thank you so much for your 10 rating of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Swapnil P Pagare Senior Guest Service Leader Holiday Inn Express Nashik