Narusawa Ice Cave

We had a pleasant stay at Oriental Hotel Tokyo Bay overall. The welcome amenities were excellent, and we really appreciated the convenient location—especially the easy access to the station and the Lawson located within the hotel premises. One disappointment was the check-in policy. We arrived with tired kids and were hoping to check in even just 30 minutes before the official 3:00 PM check-in time, but unfortunately, this wasn’t possible. A little flexibility in such situations would have made the experience much better. The breakfast had a good variety, but I would have loved to see a live egg station where eggs could be prepared fresh to order. Overall, a convenient family-friendly hotel with some excellent amenities, but there is room for improvement in flexibility at check-in and breakfast options

It was a layover stay, convenient to HND. Didn’t take advantage of any hotel services, but would definitely stay again.