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Reviews of ibis Nantes Centre Tour Bretagne

3 out of 5
ibis Nantes Centre Tour Bretagne
19 Rue Jean Jaures, Nantes, Loire-Atlantique

Reviews

8.6

Excellent

Rating 10 - Excellent. 256 out of 695 reviews" "
Rating 8 - Good. 356 out of 695 reviews" "
Rating 6 - Okay. 64 out of 695 reviews" "
Rating 4 - Poor. 14 out of 695 reviews" "
Rating 2 - Terrible. 5 out of 695 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey-Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleasant staff. Room was spacious and had everything we required except tea/coffee making facilities
Stayed 3 nights in Feb 2024
Response from Gaelle on 27 Feb 2024
Dear TRACEY - ANNA, We very much appreciate your comments regarding your stay at the hotel Ibis Nantes Centre Tour Bretagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle - réceptionniste

10/10 Excellent

Brown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good management
Good customer service and the manager was so professional and nice to us.
Stayed 6 nights in Dec 2023

8/10 Good

Javier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good quality-prize relationship
Good location. 13 min from downtown. Fast check-in. Before 12 pm room was ready. Room good according to the prize
Stayed 2 nights in Nov 2023
Response from Gaelle on 25 Dec 2023
Dear JAVIER, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. With my kindest regards, Gaëlle front desk

8/10 Good

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay one night
Stayed 1 night in Oct 2023
Response from Gaelle on 21 Nov 2023
Dear GRACIELA, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. With my kindest regards, Gaëlle front desk

8/10 Good

Rodney

Liked: Staff & service
Well located, close to the centre of Nantes, Normal Ibis hotel, a little tired now but all good.
Stayed 1 night in Sep 2023
Response from Gaëlle on 27 Sept 2023
Dear RODNEY, Thank you very much for such a positive feedback ! It was a pleasure to welcome you at ibis Nantes Centre Tour Bretagne, and we hope to see you again very soon. Kind regards, Gaëlle - Front Desk

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent option for anyone looking to stay central, in a very good room with a very reasonable price. Excellent experience for us! Recommended.
Response from GAELLE on 17 Aug 2023
Dear ROBERTO, thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. With my kindest regards, Gaëlle front desk

8/10 Good

Nicola

Liked: Staff & service, property conditions & facilities
Better than expected for a budget hotel. We’ll decorated. Small rooms but to be expected. Close to town with many options for late night bars.
Stayed 1 night in Jul 2023

10/10 Excellent

Marielle

Liked: Cleanliness, staff & service, property conditions & facilities
Rapport qualité/prix est excellent
Stayed 2 nights in Jul 2023
Response from Gaëlle on 9 Aug 2023
Chère Madame BOITEAU, Nous sommes ravis que votre séjour ait été une réussite et espérons avoir le plaisir de vous accueillir à nouveau lors de prochaines escapades nantaises. Gaëlle-réceptionniste

8/10 Good

Nikul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay and great location too. Accommodating staff who were helpful and friendly and welcoming. Breakfast was lovely too with plenty of choices.
Stayed 2 nights in Jul 2023
Response from Gaëlle on 10 Aug 2023
Dear NIKUL, Many thanks for your nice comment. Have a nice day. Sincerely yours. Gaëlle - réceptionniste

10/10 Excellent

elizabeth

Stayed 1 night in Jul 2023
Response from GAELLE on 13 Jul 2023
Chère Elizabeth, C’est avec grand plaisir que nous recevons ce 10/10. Aussi, nous ne manquerons pas de partager votre appréciation avec toute notre équipe ! Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement à Nantes. Gaëlle, Réception

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love returning to this hotel
Great tram Next door / big foyer and reception area / staff helpful / great value / quiet but well located for centre / garage useful when needed / otherwise car parking For centre / have stayed here 8 times and always appreciate coming back when passing through Nantes / v happy paul from pinner UK
Stayed 1 night in Apr 2023
Response from Elise on 25 Apr 2023
Dear PaulThank you very much for your feedback! The whole team was very happy to read it :)We hope to welcome you back soon at ibis Nantes Centre Tour Bretagne!

8/10 Good

patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
Central Hotel only a few minutes walk to the centre, very comfortable stay
Stayed 3 nights in Mar 2023
Response from GAELLE on 21 Mar 2023
Dear Mr BONNER, We are delighted to learn that you have appreciated the staff and the location of our hotel Ibis Nantes Centre Tour Bretagne. Costumer satisfaction remains our top priorityBest regards, Gaëlle-réceptionniste

10/10 Excellent

Stephen

Stayed 1 night in Apr 2022
Response from La réception on 9 Sept 2022
Nous vous remercions pour votre commentaire, au plaisir de vous recevoir à nouveau. Bien cordialement

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money and comfortable bed
Stayed 2 nights in Nov 2021
Response from Rémi on 29 Nov 2021
Nous vous remercions pour votre commentaire. Bien cordialement

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good service, very close to airport but overpriced
Stayed 2 nights in Sep 2021
Response from Rémi on 21 Sept 2021
Our prices are established according to the market and the events, the month of September is very strong with a nice recovery and we are delighted about it, nevertheless we inform you that these prices are still lower than the period before covid.

10/10 Excellent

Arlene

Liked: Staff & service, property conditions & facilities
Recommended
Minor quibble - a second pillow would’ve been nice, apart from that, great location and the room and breakfast were good value for money.
Stayed 1 night in Sep 2021
Response from Rémi on 21 Sept 2021
Many thanks for your comment. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Rémi on 22 Jun 2021
Nous vous remercions pour votre commentaire, au plaisir de vous accueillir à nouveau prochainement. Bien cordialement

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Rémi on 2 Jul 2020
Nous vous remercions pour votre commentaire

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Rémi on 24 Oct 2019
Nous vous remercions pour votre commentire. Bien cordialement

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, the shower was very small
Stayed 1 night in Oct 2019
Response from Rémi on 8 Oct 2019
Many thanks for your comment Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money and very comfortable bed duvet and pillows.
Stayed 1 night in Oct 2019
Response from Rémi on 7 Oct 2019
Many thanks for your comment Regards

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly gem
I went to Nantes for the first time on a whim and was delighted to stay at this hotel. For me the hotel is ideally located, everything was within comfortable walking distance. My room was small but clean and comfortable - a kettle would be a welcome future addition but that's just a minor thing. Breakfast offered great choice but the key factor was the staff - such upbeat, attentive and focused individuals who cheerfully couldn't have been anymore supportive. This was comforting considering I chose to visit by myself. Clean, cosy and well situated - thoroughly enjoyed it, merci a tous :)
Stayed 3 nights in Sep 2019
Response from Rémi on 27 Sept 2019
Many thanks for your kindly comment. Best regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Rémi on 2 Oct 2019
Nous vous remercions pour votre commentaire. Bien cordialement

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Rémi on 2 Oct 2019
Nous vous remercions pour votre commentaire. Bien cordialement

8/10 Good

Victor, Milpitas, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: This room looks new. It is very clean. The room service is excellent. The location is good. Cons: small; couldn't set the AC to acomfortable level; no coffee maker in the room (maybe this is standard in Europe?).
Stayed 3 nights in Sep 2019
Response from Rémi on 10 Sept 2019
Many thanks for your comment. In Ibis France we do not put coffee maker in room, our bar is open 24 hours a day. regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Anthony - L'équipe de Réception on 22 Aug 2019
Bonjour, Merci beaucoup pour ce très bon avis. A très bientôt pour un autre séjour à Nantes.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were very freindly, especially our room attendant who spoke excellent english, which is uncommon even in UK. Hotel next to tram stop and near Bretagne tower. Breakfast could have included more salad items.
Stayed 4 nights in Aug 2019
Response from Rémi on 19 Aug 2019
Many thanks for your comment, Regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice and it’s so easy to get everywhere.
Stayed 2 nights in Aug 2019
Response from Rémi on 12 Aug 2019
Many thanks for your comment Regards

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel......good staff.......easy location......dinning options.......
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, budget, really nice staff, great breakfast although pricey
Stayed 1 night in Aug 2019
Response from Rémi on 7 Aug 2019
Many thanks for your comment Regards

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff.....v cooperative n friendly.......nice hotel.........near city center
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very basic but we knew that when travelling and was excellent value for money. We used it as a base when exploring the city and it was in an excellent location. 5 minutes walk to the busier part of the city with restaurants and bars. This ment the hotel was very quiet so easy to get a good night's sleep. Staff were lovely.
Stayed 4 nights in Jul 2019
Response from Rémi on 30 Jul 2019
many thanks for your comment

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the tram system so easy access to all areas of the city if walking isn't your thing! The staff were always pleasant and helpful. Good breakfast.
Stayed 3 nights in Jul 2019
Response from Baptiste on 18 Jul 2019
Good afternoon, Thank you for your comment I hope to see you soon in our hotel Best regards

6/10 Okay

Dominique

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Baptiste on 18 Jul 2019
Bonjour, Je vous remercie d'avoir pris de votre temps afin de nous améliorer En espérant vous accueillir prochainement Cordialement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for my needs
Very pleased with this hotel - location, bedding, shower, food, friendly staff and service.
Stayed 3 nights in Jul 2019
Response from Baptiste on 13 Jul 2019
Good morning, Thank you for your comment I hope to see you soon Best regards

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful friendly staff, air conditioning was fantastic as it was very hot! Rooms small but clean and comfy
Stayed 2 nights in Jun 2019
Response from Rémi on 2 Jul 2019
Many thanks for your comment. Regards

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for nostalgia visit to Nantes!
Husband had lived in Nantes for a year about 25 years ago, so we were finally making a return visit. Hotel was perfect base to see the city, handy for restaurants and bars and the ideal place to stay.
Stayed 3 nights in Jun 2019
Response from Rémi on 24 Jun 2019
Many thanks for your comment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Jun 2019
Response from Rémi on 26 Jun 2019
Nous vous remercions pour votre commentaire Bien cordialement

10/10 Excellent

Tj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with a very comfortable bed. Great value for the price
Stayed 1 night in Jun 2019
Response from Rémi on 18 Jun 2019
Many thanks for your comment Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Rémi on 14 Jun 2019
Nous vous remercions pour votre commentaire, Bien cordialement

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent tourist base
Great welcome. Very helpful staff recommended and booked us a local restaurant. Good location to wander the town and explore. Breakfast was good. Clean rooms comfortable beds.
Stayed 3 nights in May 2019
Response from Rémi on 12 Jun 2019
Many thanks for comment Bests regards

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Convenient hotel
Great location and more or less nice hotel. However not very clean!! Dust everywhere
Stayed 3 nights in May 2019
Response from Rémi on 27 May 2019
Many thanks for your comment ! Best regards

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from Rémi on 1 Aug 2019
Nous vous remercions pour votre commentaire. Au plaisir de vous recevoir à nouveau. Bien cordialement

4/10 Poor

Tidhar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Rémi on 13 Jun 2019
Nous faisons suite à votre commentaire. Nous restons à votre disposition afin de voir ensemble les points qui ne vous auraient pas convenus. Les remarques de nos clients sont toujours regardés avec attention. Bien cordialement

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Rémi on 3 May 2019
Nous vous remercions pour votre commentaire. Bien cordialement

10/10 Excellent

Scottish

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (airport bus to Commerce, then short walk - lass than ten minutes - following tram 3 towards Marcel Paul). Lovely helpful staff, and a great breakfast. Easy walk to castle, cathedral, shops, market.
Stayed 7 nights in Apr 2019
Response from Rémi on 16 Apr 2019
Many thanks for your comment. We hope to welcome you another time. Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, budget hotel that delivers! Breakfast was very good, staff pleasant and helpful, room on the small size but had everything that was advertised.
Stayed 3 nights in Apr 2019
Response from Rémi Le Gouill on 15 Apr 2019
Many thanks for jour comment. Regards

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Rémi Le Gouill on 10 Dec 2018
Nous vous remercions pour votre commentaire. Au plaisir de vous recevoir à nouveau, Bien cordialement

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for passing through Nantes
Just a short one day stay before flying out. Really convenient location as the tram is outside and will take you to from the airport (tram plus shuttle). The hotel is a short walk to Commerce Plaza where there is lots going on. The immediate area is a little quiet but just walk a bit south. The hotel itself is young spirited. Rooms are small but nice.
Stayed 1 night in Sep 2018

10/10 Excellent

Martin

Nice and well situated
Well situated downtown, friendly personnel, nice & good breakfast. Rooms clean and comfortable. recommended.
Stayed 1 night in Aug 2018