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"The check in hours, I am not agree."

"When i got to the hotel i had to pay more for a resevation that was already made. The room was freezing and my nephew had some bites all over his body."

"Every trip to Ecuador I would stay at this Hotel. The rooms a very spacey and roomie always clean the staff is very friendly and the staff speaks very good English so there's no misunderstandings if you're planning to eat the restaurant inside the hotel has the top of the line food everything on it very delicious"

"Recommended very nice place "

"Everything was great personal very warming "

"The dinner served was terrible. No tea or coffee in the room. The refuses not plugged in. The bathroom needs an renovation "

"I got a suite and it was clean but very dated. Breakfast was outstanding. "

"A staff was exceptional, the room was beautiful, the amenities were great, the cocktails in the tavern were out of this world."

"La habitación estaba excelente, el personal a la altura, en font desk todo muy bien, pero quien se ganó el premio fue Carilona, muy buen servicio. "