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"Every trip to Ecuador I would stay at this Hotel. The rooms a very spacey and roomie always clean the staff is very friendly and the staff speaks very good English so there's no misunderstandings if you're planning to eat the restaurant inside the hotel has the top of the line food everything on it very delicious"

"Recommended very nice place "

"Everything was great personal very warming "

"The dinner served was terrible. No tea or coffee in the room. The refuses not plugged in. The bathroom needs an renovation "

"I got a suite and it was clean but very dated. Breakfast was outstanding. "

"Clean room, friendly staff, and the restaurant service was fast. "

"La habitación estaba excelente, el personal a la altura, en font desk todo muy bien, pero quien se ganó el premio fue Carilona, muy buen servicio. "

"Camila, the young lady at the front desk in the lobby, is absolutely amazing and truly outstanding. From the moment I arrived, she demonstrated exceptional customer service, professionalism, and a warm, welcoming attitude. She handled everything with confidence and genuine care, making my experience at the hotel even better. She has incredible potential and clearly goes above and beyond in her role. I strongly believe she should be considered for a higher position. Team members like Camila are a true asset to your hotel."

"There’s only one elevator in the hotel. Location is good."