Toque Hotel

Property class: 3

Choose dates to view prices

Reviews

5.8 out of 10
A rooftop terrace, dry cleaning/laundry services and an outdoor entertainment area are just a few of the amenities provided at Toque Hotel. Guests can connect to free in-room WiFi.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room

A bed with white bedding, a red headboard, and a wooden wardrobe in the background.

Room

  • Sleeps 2

View all photos for Room

A hotel room with a red tufted headboard, white bedding, and a wooden nightstand.

Room

  • Sleeps 2

View all photos for Basic Room

A bedroom with a bed, a bedside table, a chair, a bedside lamp, and a window with curtains.

Basic Room

  • City view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

A hotel room with a bed, a TV, and a refrigerator.

Deluxe Apartment

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio Suite

A compact kitchen with a wooden cabinet, a small countertop, and a window with curtains.

Superior Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Apartment, 1 Bedroom, Balcony

A modern living room with a sofa, a dining table, and a kitchen area with a refrigerator and microwave.

Premium Apartment, 1 Bedroom, Balcony

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

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About the area

Located in Nairobi, Toque Hotel is in the city centre. Kenya National Theatre and Nairobi Gallery are cultural highlights, and travellers looking to shop may want to visit Thika Road Mall and City Market. Chandaria Centre for Performing Arts and Nairobi Railway Museum are also worth visiting. Visit our Nairobi travel guide
Map
Ngara Rd, Nairobi, Nairobi County

What's nearby

  • A building with a traditional tiled roof and a sign that reads "Fairmont The Montrose."
    University of Nairobi
    10 min walk - 0.9 km
  • Bunches of bananas hanging from a tree in a market.
    City Market
    16 min walk - 1.4 km
  • A tall cylindrical building with a red roof, surrounded by palm trees and a statue.
    Kenyatta International Convention Centre
    2 min drive - 1.5 km
  • National Archives
    15 min walk - 1.3 km
  • Nairobi National Museum
    2 min drive - 1.9 km

Getting around

  • Syokimau Station
    29 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    30 min drive

Restaurants

  • Cafe Kristina
    11 min walk
  • Kipepeo Restaurant - RiverRoad
    10 min walk
  • Wainaina's Meat Joint
    14 min walk
  • Mabuyu Vendors
    13 min walk
  • Sizzlers Lounge
    5 min walk

About this property

Toque Hotel

  • Hotel located in Ngara
  • Take advantage of a rooftop terrace, dry cleaning/laundry services and an outdoor entertainment area at Toque Hotel. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • English breakfast (surcharge), a safari and a round-trip airport shuttle (surcharge)
    • Express check-in, concierge services and luggage storage
  • Room features
  • All guest rooms are individually furnished, and have comforts, such as premium bedding and heated floors, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
    • Rainfall showers and designer toiletries
    • 55-inch Smart TVs with premium channels
    • Balconies or patios, wardrobes/cupboards and heated floors

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Offsite parking available (KES 250 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: KES 400 for adults and KES 250 for children
  • Couples/private dining

Things to do

  • Game drive
  • Safari

Family friendly

  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Low-height electrical sockets in bathroom
  • No lift
  • Stair-free path to entrance
  • Wheelchair-accessible bathroom vanity

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Rainfall showerhead
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Chef service
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent

Policies

Check-in

Check-in start time: 7:00 AM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 15 August 2026 to 15 August 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: KES 2000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately KES 400 for adults and from KES 250 for children
  • Airport shuttle fee: KES 3500 per vehicle (return, maximum occupancy 3)
  • Airport shuttle fee per child: KES 3500 (return)
  • Nearby parking fee: KES 250 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Toque Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Toque Hotel?

Self-parking is free at this property.

What time is check-in at Toque Hotel?

Check-in start time: 7:00 AM; check-in end time: anytime.

What time is check-out at Toque Hotel?

Checkout is at 11:00 AM.

Does Toque Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 3500 per vehicle applies.

Where is Toque Hotel located?

Located in Ngara, this hotel is within a 15-minute walk of University of Nairobi, Tom Mboya Statue and National Archives. Jeevanjee Gardens and City Market are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Toque Hotel Reviews

5.8

6.0

Cleanliness

6.0

Amenities

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The desk is open 24 hrs. Very good people. Room is cleaned every day. Very good value for the rate. Particularly for travelers who are interested in having the local experience.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Good....Thanks.
Stayed 4 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
Basic hygiene necessities were not provided, also a have taken photos of the roof collapsing in the shower. Myself and my guest will seek further action regarding this inconvenience
Stayed 13 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
We arrived on plane late. Tried to call all day. No answer. Confirmation said check in is 7 AM up to any time. When we arrived they had given our room away. Since it was after midnight we slept in a room with NO amenities or Wi-Fi. Next morning we were moved to better room with a kettle to make hot water and Wi-Fi. Very basic African hotel and very inexpensive. Area is bad but we are not afraid of that. Not a tourist hotel; strictly Africans. The Expedia write up sounded nothing like this actual hotel. Also it stated free breakfast but hotel said only room.
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Omöjligt

Skulle inte rekommendera denna hotell till någon. Först och främst så är det helt omöjligt att ta sig till hotellet pga att det är mycket trafik.
Stayed 11 nights in Dec 2024
Verified review

6/10 Okay

Disliked: Cleanliness
Stayed 2 nights in May 2024