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Reviews of Nairobi Airport Rest House

3 out of 5
Nairobi Airport Rest House
Fedha Road, Embakasi, Nairobi

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Izabela, Worcester

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The uctures are very misleading, property is very old, dirty, broken, poorly made breakfast. No parking when arrived, they can only fit one car, generally very bad looking place. We left after the first night.
Stayed 2 nights in Jan 2023

6/10 Okay

Samuel

Disliked: Amenities, property conditions & facilities
The area was not conducive, overpopulated. Not value for the money charged. I had to abandon my booking after two days and look for better accommodation elsewhere. The money I paid was a loss. I also suffered allergies in the rest house. Accommodation was not ideal for me.
Stayed 11 nights in Dec 2021

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 3 nights in Oct 2021
Response from JC on 6 Dec 2021
Hello, we hope you enjoyed your stay with us. We look forward to hosting you again

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021
Response from JC on 4 Jun 2021
Hello, Please share with us the challenges you faced.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from RW on 14 Jan 2020
Hello David, Thank you very much for giving us your feedback.We are glad that you enjoyed our services and we look forward to hosting you some other time.

8/10 Good

Delightfullydea, Orem UT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would have given it a better rating if the shower was not cold and if the shower had any water pressure.
Stayed 1 night in Nov 2019
Response from RW on 27 Nov 2019
Hello, Thank you very much for giving us feedback on your stay.We will check on this and ensure that the same complaint is not raised by future guests

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a strong family atmosphere. The place had modest furnishings but it was clean. The breakfast was made to order. One of the workers offered to iron my clothes.
Stayed 1 night in Aug 2019
Response from JC on 4 Sept 2019
Hello, Thank you for taking time to review our property. We are glad you enjoyed your stay. We look forward to hosting you again.

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from FK on 11 Apr 2019
Thank you for your feedback

10/10 Excellent

Agustina, HENDERSON

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Primera vez que me quedo en un guest house y no lo volveria a hacer. Me senti insegura al principio. El baño sucio. La verdad de el barrio en kenia demasiado real y cruda.
Stayed 1 night in Jul 2022

6/10 Okay

Kurt

Disliked: Staff & service
Airport Hotel ist weit übertrieben...
Die Empfangs Dame wollte zuerst nichts von unserer Buchung. Danach hätte sie uns gerne ein zweiter Raum vermietet Vom Frühstück weis sie nichts
Stayed 1 night in Jan 2019