Dear Roxanna,Thank you for choosing Emara Ole sereni on your recent visit to Nairobi.We are glad to hear that you had a great stay. We appreciate your feedback about our pool, beds and the meals being delicious.We can not wait to welcome you back in the near future for a longer stay and even a even a better experience.Kind Regards,Rose KiraguGuest Relations.

Dear Micah,Thank you for having chosen to stay at Emara Ole Sereni while you were in Nairobi and for taking time to post your sincere views about our hotel.It's good to note that you had a good time and you were impressed by our hospitality. We have shared the amazing team.We promise that we shall continue offering the best service to all our guests and look forward to hosting you once again on your next visit to Nairobi.Kind RegardsLucy MuhuriDuty Manager

Dear Roxanna,Greetings from Emara Ole-Sereni,Thank you for taking time to rate the hotel and we appreciate the 5/5 rating.We look forward to hosting you in the near future.

Dear Dion,Thank you for your kind review of our property. We are delighted to hear that you enjoyed our centrally located hotel, as well as our fantastic rooftop bar and restaurant. We hope to have the pleasure of welcoming you back in the future.Warm regards,Emara Ole-Sereni Team

Dear Frank,Thank you for taking the time to share your feedback about your recent stay at the Emara Ole-Sereni. We are glad to read that you found our staff friendly, despite the lack of service. At the Emara Ole-Sereni, we strive to make each guest experience as comfortable and enjoyable as possible. We understand how important staff is in providing excellent customer service and we take your comment seriously. Your feedback has been shared with our team and will be used to improve our services in the future.Thank you again for your feedback and we hope that we can welcome you back soon.Best regards, Emara Ole-Sereni Team

Dear Deanna,Thank you so much for taking the time to leave us a review. We are delighted to hear that you enjoyed your experience with Emara Ole-Sereni. It means a lot to us that you loved our personalized service.We pride ourselves on providing exceptional customer service.Thank you again for your kind words and we look forward to seeing you again soon. Best Regards, Emara Ole-Sereni Team

Dear Jeannett,Thank you for your feedback and your recent visit to Emara Ole-Sereni. We appreciate you taking the time to rate us.At Emara Ole-Sereni, we strive for excellence in both food quality and service. While we are disappointed to hear that the overall experience did not meet all of your expectations, we are absolutely committed to continuously improving our products and services so that all of our customers have a very pleasant experience.Once again, thank you for your review and we look forward to welcoming you back soon and exceeding all of your expectations!Sincerely, Emara Ole-Sereni Team

Dear Steven,Thank you for the feedback. we have shared the highlights with our operations team for improvement.Looking forward to hosting you in future when your travels bring you back.

Dear Carl,Thank you for your feedback and your recent visit to Emara Ole-Sereni. We appreciate you taking the time to rate us.At Emara Ole-Sereni, we strive for excellence in both food quality and service. While we are disappointed to hear that the overall experience did not meet all of your expectations, we are absolutely committed to continuously improving our products and services so that all of our customers have a very pleasant experience with us.Once again, thank you for your review and we look forward to welcoming you back soon and exceeding all of your expectations!Sincerely, Emara Ole-Sereni Management Team

Dear Todd,Thank you for the positive feedback. Looking forward to hosting you in future when your travels bring you back

Dear Ikenna,Thank you for the positive feedback. Looking forward to hosting you again when your travels bring you back

Thank you for the positive feedback. We are glad that we were able to meet your expectations. Please come back for another stay when in Nairobi.

Thank you for enjoying the serenity of our premises. Looking forward to host you once more when your travels bring you back.

Thank you very much for the positive feedback. Looking forward to hosting you again when your travels bring you back.

Thank you for appreciating our hotel. We look forward to hosting you again when your travels bring you back to Nairobi.

Thank you for your wonderful review! We're glad you enjoyed our convenient location, comfortable rooms with soft beds, and the delightful restaurant/lounge areas, including our rooftop bar with expansive views and a nice vibe. Your kind words inspire us to continue providing exceptional service. We look forward to welcoming you back soon!

Thank you very much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to learn that your check-in experience with our staff was professional and met your expectations.Our team takes great pride in providing exceptional service to all our guests, and it's truly rewarding to know that we succeeded in making your check-in process a smooth and pleasant one.We will make sure to pass on your appreciation to our check-in staff, as they will be delighted to know that their efforts have contributed to a positive and memorable stay for you.Once again, thank you for choosing our hotel for your recent stay. We hope to have the pleasure of welcoming you back soon for another exceptional experience.If there is anything else we can assist you with or if you have any additional feedback to share, please feel free to let us know. We are always here to ensure your stay with us is nothing short of exceptional.

Thank you for taking the time to share your positive review of our hotel! We are absolutely thrilled to hear that you had such a wonderful experience during your stay, and we truly appreciate your kind words.Providing exceptional service and ensuring our guests have a memorable stay is our top priority, and we are delighted to know that we met your expectations. Your perfect rating of 10 means a lot to us, and it motivates our team to continue striving for excellence in everything we do.We are grateful for your compliments, and we will be sure to share your feedback with the entire team. Your encouragement serves as a great encouragement for all of us to maintain the high standards we set for ourselves.Should you plan to visit again, please do not hesitate to reach out to us directly. We would love to welcome you back and make your next stay even more enjoyable.Once again, thank you for choosing our hotel, and we look forward to having the pleasure of hosting you again in the future.

Thank you for taking the time to share your positive feedback with us. We are absolutely thrilled to learn that you had a wonderful experience during your stay with us, and we truly appreciate your perfect rating of 5 out of 5!Our team works tirelessly to ensure that every guest enjoys a memorable and comfortable stay, and it's truly rewarding to know that our efforts have met your expectations. Your kind words motivate us to continue delivering the best service to all our guests.We are particularly pleased to hear that you had a great time at our hotel. Our commitment to providing a welcoming and pleasant atmosphere is a top priority, and it's delightful to know that you enjoyed every aspect of your stay.Should your travels bring you back to Nairobi, we would be absolutely delighted to have the opportunity to welcome you once again to Emara Ole Sereni. Please feel free to reach out to us directly if there's anything we can assist you with in the future.Thank you once again for choosing us as your accommodation, and we hope to have the pleasure of serving you again soon.

Dear Bertille,Thank you for choosing to stay with us on your recent visit and for reviewing your experience.We are pleased to read that you enjoyed the variety in our buffet and that you were able to spot a few animals from the comfort of your room.It was a pleasure hosting you and we look forward to your next stay with us.

Thank you for taking the time to share your wonderful experience at Emara Ole Sereni. We are delighted to hear that you found our hotel beautiful and that your room offered a perfect view overlooking the park. It is our utmost priority to ensure that our guests have a comfortable and enjoyable stay, so we are thrilled that your room had everything you needed.We are especially grateful for your kind words regarding our staff. We strive to provide exceptional service, and it brings us great joy to hear that our team members were pleasant and friendly throughout your stay. Your compliments will be shared with the entire team, as it serves as a motivation for us to continue delivering memorable experiences to our valued guests like yourself.Thank you for choosing Emara Ole Sereni, and we truly appreciate your loyalty. We look forward to welcoming you back on your next visit, where we will make every effort to ensure your stay is even more remarkable.

Dear Michael,Thank you for choosing to stay with us and for taking your time to review your recent experience.We look forward to welcoming you back.

Dear Emma,Thank you for staying with us and for reviewing your experience.We look forward to welcoming you back on your recent experience.

Dear Momodou,Thank you for making us your preferred hotel and for reviewing your recent experience.We look forward to welcoming you back.

Dear Griffin,Thank you for staying with us and for reviewing your experience.We look forward to welcoming you again.Yours Sincerely,

Dear Diana,Thank you for choosing to stay with us and for reviewing your recent experience.We look forward to welcoming you back.Yours Sincerely,

Dear Vernancy,Thank you for the review.We look forward to welcoming you back.

Dear Luiza,Thank you for choosing to stay with us, and for reviewing your experience.We look forward to welcoming you back.

Dear Paul,We are excited to read that your recent stay with us was amazing.We look forward to welcoming you back on your next visit.

Dear Anthony,Thank you for reviewing your stay with us.We look forward to welcoming you back.

Dear Nadya,Thank you for reviewing your recent experience with us.It is our hope that you will give us the opportunity to host you again in the near future.

Dear Doris, Thank you for your compliments. We do not take it for granted.

Thank you Peter for the positive review. We will put more effort to meet our guest's expectations. We do not take it for granted.

Dear Stefan, Thank you for your compliments. We however, have no way of taking decision on the road that runs along the National Park. We are happy that you managed to view the Game from your room. Thank you.

We will revert to the guest directly