The stay started with poor service from the reception, there was a language barrier, she was irritated that I asked her to repeat herself, she began to hurry me along as I asked questions regarding parking and the tiki bar. She also reminded me that I would not get any perks bc I paid through a third party ( I never asked for perks) the room was stuffy and smelled stale! I called down the next morning to report air not working, the receptionist was rude! The housekeeper knocked on the door even with a do not disturb sign on the door! Nex day at check out did the same thing at 10:04 am , , I enjoyed the outdoor experience, the bar staff was great ! Did I mention the housekeeper didn’t have shoes on? Sooo annoyed during the stay probably won’t be staying again, it’s the experience that I remember most while vacationing, and this wasn’t a good one .