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Rating 10 - Excellent. 487 out of 1240 reviews" "
10 - Excellent
487
Rating 8 - Good. 432 out of 1240 reviews" "
8 - Good
432
Rating 6 - Okay. 190 out of 1240 reviews" "
6 - Okay
190
Rating 4 - Poor. 88 out of 1240 reviews" "
4 - Poor
88
Rating 2 - Terrible. 43 out of 1240 reviews" "
2 - Terrible
43
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Victoria
22 May 2024
Liked: Cleanliness
Victoria
Stayed 1 night in May 2024
Response from Bernice StDennis | Night Manager on 26 May 2024
Hi Victoria, Thank you for the wonderful rating on your recent visit. We are glad to see that you enjoyed your stay with us and we hope to see you at Grande Shores again!
10/10 Excellent
Shelia
Travelled with family
22 May 2024
Liked: Amenities
Loved the view, wish there wasn't renovations being done, but they were very respectful.
Shelia
Stayed 4 nights in May 2024
Response from Grande Shores Resort on 23 May 2024
Thank you for the wonderful rating on your recent visit. Our paint project is nearly completed, and will look so great once finished. We hope to see you again soon!!
It was an amazing experience, the staff was very kind and helpful, the room was spacious and comfortable, overall a great experience and we will look forward to stay there as many times as possible!
Nerio Alberto
Stayed 4 nights in May 2024
Response from Grande Shores Resort on 23 May 2024
Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We love to see that the staff made a good impression they truly do strive to provide a welcoming and hospitable environment for all of our guests. We are glad to see that you found the room to be comfortable and met your needs! We hope to see you again soon!!
The room was clean, the area was safe. The ocean view from my room was wonderful. Staff was friendly. There was always parking available. We had lunch one day at the restaurant at the hotel and we enjoyed it. I would definitely recommend this hotel.
Mayra
Stayed 3 nights in May 2024
Response from Grande Shores Resort on 23 May 2024
Hello Mayra, Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We love to see that the room & staff made a good impression they truly do strive to provide a welcoming and hospitable environment for all of our guests. We think our location is terrific as well, being just feet from the beach but still near some great dining and entertainment options. We hope to see you again soon!!
Bed was lumpy,bathroom door handle was falling off toilet didn’t flush properly all the time safe didn’t work people smoking off their balconies and elevator
Kevin
Stayed 6 nights in May 2024
Response from Grande Shores Resort on 23 May 2024
Hello Kevin, Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We hate that you faced so many issues while visiting, and hope that you called us so that we could correct these issue for you. We have an in-house maintenance team that is happy to help remedy things like things. We enforce are smoking policy to the best of our ability, including fees for guests that get caught braking the rules, but sadly it is not possible to catch everyone, and we apologize for this affecting your stay. We hope that you will give us another try to show you how wonderful we truly are!
4/10 Poor
Catherine
15 May 2024
Disliked: Property conditions & facilities
Same old coffee spill was still on floor for 2 days, while i was there. The construction site was loud and was painting . Some bug bite me soon as i arrived to my room , my leg was irriated and red. Only i enjoyed was the view from my balcony
Catherine
Stayed 2 nights in May 2024
Response from Grande Shores Resort on 18 May 2024
Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We hate to hear that you may have been bitten by anything, and hope that a mosquito did not get into the room. We are glad to hear you enjoyed the view, and hope you will return so we can show you how great Grande Shores can be!
10/10 Excellent
Clara
14 May 2024
Clara
Stayed 2 nights in May 2024
Response from Grande Shores on 18 May 2024
Hi Clara, Thank you for the wonderful rating. We are glad to see you enjoyed your stay with us at Grande Shores and hope to see you again soon.
8/10 Good
Michael W.
Travelled with partner
12 May 2024
Loved being right on the beach
Michael W.
Stayed 3 nights in May 2024
Response from Grande Shores Resort on 18 May 2024
Hello Michael, Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We think that our location is wonderful as well, being just feet from the beach makes for some fantastic sunrise & sunset views and allows you to have your toes in the sand in just minutes from leaving your room! It is great to see that overall you have enjoyed your stay with us, we hope to see you at Grande Shores again soon!!
Response from Bernice StDennis | Night Manager on 26 Apr 2024
Hi Brenda, We are glad to hear that you loved everything about your stay. We strive to make all guests stay enjoyable and relaxing. We look forward to your next visit at Grande Shores!
Enjoy enjoyed my Very much. Staff was very friendly. Room was clean and comfortable.
Myles
Stayed 1 night in Apr 2024
Response from Grande Shores on 14 Apr 2024
Hi Myles, We love to hear that you enjoyed your stay with us at Grande Shores! We strive to provide the best customer service to our guests and housekeeping works very hard to provide a clean and welcoming rooms for all our visitors. We hope to see you again soon!
Perfect 2 room suite with 2 bathrooms, large and clean, great to split with another family, property is being painted. Room was clean, check in staff were friendly.
Debbie
Stayed 1 night in Apr 2024
Response from Grande Shores Resort on 21 Apr 2024
Hello Debbie, Thank you for the wonderful rating on your recent visit. We love to see that the room made a good impression we truly do strive to provide a welcoming and hospitable environment for all of our guests. We hope to see you again soon!!
Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We love to hear that the staff made a good impression as they truly do strive to provide a memorable experience for all of our guests. It is great to see that overall you have enjoyed your stay with us, we hope to see you again soon!!
Loved how the parking garage was literally a few steps from my room, the view, the bar, the dvd rentals!
Roy
Stayed 2 nights in Mar 2024
Response from Grande Shores Resort on 7 Apr 2024
Hello Roy, Thank you for the wonderful rating on your recent visit. We think that our location is wonderful as well, being just feet from the beach makes for some fantastic sunrise & sunset views and allows you to have your toes in the sand in just minutes from leaving your room! It is great to see that you have enjoyed your stay with us, we hope to see you at again soon!!
Its under construction right now but it did not affect our stay.
Thomas Crozier
Stayed 2 nights in Mar 2024
Response from Grande Shores Resort on 22 Mar 2024
Hello Thomas, Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We are glad to hear that our ongoing paint project did not affect your visit. We hope to see you again soon!!
Thank you for the wonderful rating on your recent visit. It is great to see you have enjoyed your stay with us, we hope to see you again soon!!
8/10 Good
Peter
Travelled with partner
5 Mar 2024
We loved its location on the beach. They were having work done so the pools and hot tubs on the 7th floor were closed which was a disappointing, but overall a good enjoyable stay.
Peter
Stayed 2 nights in Mar 2024
Response from Grande Shores Resort on 9 Mar 2024
Hello Peter, Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. While our 7th floor pool deck is currently closed, our indoor pool deck is open and has a hot tub as well! It is great to see that overall you have enjoyed your stay with us, we hope to see you again soon!!
10/10 Excellent
Dequanda
26 Feb 2024
Liked: Cleanliness, room comfort
Nice and Cozy
It was a wonderful experience. This was our first time staying here and it was worth . The staff was amazing, the rooms were very clean. They had a little bit of construction going on but it was nothing major. Overall I would recommend this place to anyone. GREAT STAY!!
Dequanda
Stayed 2 nights in Feb 2024
Response from Grande Shores Resort on 3 Mar 2024
Hello Dequanda, Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We work very hard to keep the resort updated for our guests, and do our best to not have it affect anyone's visit. We love to hear that the staff made a good impression as they truly do strive to provide a memorable experience for all of our guests. It is great to see that you have enjoyed your stay with us, and there is nothing better than a good recommendation. We hope to see you at Grande Shores again soon!!
10/10 Excellent
Lamont
25 Feb 2024
Lamont
Stayed 1 night in Feb 2024
Response from Grande Shores Resort on 3 Mar 2024
Hello Lamont, Thank you for the wonderful rating on your recent visit. We hope to see you again soon!!
10/10 Excellent
Linda
Travelled with family
25 Feb 2024
Liked: Cleanliness, room comfort
Linda
Stayed 1 night in Feb 2024
Response from Grande Shores Resort on 3 Mar 2024
Thank you for the wonderful rating on your recent visit. We hope to see you again soon!!
2/10 Terrible
Paul
18 Feb 2024
Disliked: Property conditions & facilities
Paul
Stayed 1 night in Feb 2024
Response from Grande Shores Resort on 23 Feb 2024
Hello Paul, Thank you for the rating on your recent visit. We wish that we had some more details regarding your stay, especially if there was anything we could have assisted with while you were here. We hope to see you again soon!!
4/10 Poor
Craig
Travelled with family
17 Feb 2024
Maybe!
Not the place I assumed to be. Needs lots of attention, old property. We did have ocean front which was the positive?
Craig
Stayed 4 nights in Feb 2024
Response from Bernice Guest Services Night Manager on 17 Feb 2024
Hi Craig, We appreciate you providing feedback on your recent stay at Grande Shores. Please know we are working hard at making improvements to our rooms and building for our guests to enjoy. Also, we do have one, two and three bedroom condos available. We hope that you will give us another chance to show you the improvements that we are making.
10/10 Excellent
Christopher
Travelled with family
11 Feb 2024
Liked: Cleanliness, room comfort
Great stay
It was a great stay
Christopher
Stayed 1 night in Feb 2024
Response from Grande Shores Resort on 17 Feb 2024
Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We love to see that the Resort made a good impression we truly do strive to provide a welcoming and hospitable environment for all of our guests. We hope to see you again soon!!
Ocean view and room very nice, coffee maker didnt work but we were getting coffee out anyway
Michael Edward
Stayed 4 nights in Feb 2024
Response from Grande Shores Resort on 17 Feb 2024
Thank you for the wonderful rating on your recent visit. We think that our location is wonderful as well, being just feet from the beach makes for some fantastic sunrise & sunset views and allows you to have your toes in the sand in just minutes from leaving your room! We hope to see you again soon!!
Hello Alexis, Thank you for the wonderful rating on your recent visit. We love to see that you found the room to be welcoming and comfortable. We think that our location is wonderful as well, being just feet from the beach makes for some fantastic sunrise & sunset views and allows you to have your toes in the sand in just minutes from leaving your room! We hope to see you at Grande Shores again soon!!
8/10 Good
Keyshonna
28 Jan 2024
Keyshonna
Stayed 1 night in Jan 2024
Response from Grande Shores Resort on 31 Jan 2024
Thank you for the wonderful rating on your recent visit. We hope to see you again soon!!
8/10 Good
Dale
20 Jan 2024
Liked: Cleanliness, amenities
Wasn’t bad I would use again. Needs some minor repairs and upgrades. Wall paper peeling. Floor base board molding coming apart or dirty.
My sink faucet handle was very loose but worked.
Dale
Stayed 1 night in Jan 2024
Response from Grande Shores Resort on 28 Jan 2024
Hello Dale, Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We will be sure to check the unit you stayed in for any repairs and/or needed updates, and appreciate this being brought to our attention. It is great to see that overall you have enjoyed your stay with us, we hope to see you again soon!!
10/10 Excellent
Genesha
4 Jan 2024
Genesha
Stayed 1 night in Jan 2024
Response from Grande Shores Resort on 15 Jan 2024
Thank you for the wonderful rating on your recent visit. We hope to see you at again soon!!
Thank you for the wonderful rating on your recent visit. We love to see that the resort made a good impression as we truly do strive to provide a welcoming and hospitable environment for all of our guests. We hope to see you again soon!!
6/10 Okay
Ashley
Travelled with family
2 Jan 2024
Disliked: Cleanliness
Ashley
Stayed 4 nights in Dec 2023
Response from Grande Shores Resort on 17 Feb 2024
Thank you for taking the time to provide a rating on your recent stay. We wish we knew more about your visit, as our guest's feedback allows us to improve the resort for everyone.
10/10 Excellent
Therese
28 Dec 2023
Liked: Cleanliness
Loved that the property is was on the beach.
All staff was friendly and accommodating.
Appreciate them.
Therese
Stayed 4 nights in Dec 2023
Response from Grande Shores Resort on 1 Jan 2024
Hello Therese, Thank you for the wonderful rating on your recent visit. We think that our location is wonderful as well, being just feet from the beach makes for some fantastic sunrise & sunset views and allows you to have your toes in the sand in just minutes from leaving your room! We love to hear that the staff made a good impression as they truly do strive to provide a memorable experience for all of our guests. We hope to see you again soon!!
Staff is very friendly and communicative. Room was clean. Water pressure in shower is week. Water is lukewarm.
Angel
Stayed 1 night in Dec 2023
Response from Grande Shores Resort on 1 Jan 2024
Hello Angel, Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We hate to see that there were issues with the shower in your unit, we are always available to assist with things like low pressure and temp; we are just a phone call away. We will be sure to have this checked. We love to hear that the staff made a good impression as they truly do strive to provide a memorable experience for all of our guests. It is great to see that you have enjoyed your stay with us, we hope to see you again soon!!
Staff was wonderful and the room was clean and comfortable.
Kenneth
Stayed 1 night in Dec 2023
Response from Grande Shores Resort on 1 Jan 2024
Hello Kenneth, We love to hear that you found your accommodations to clean and comfortable, the only thing better is hearing that the staff made a good impression they truly do strive to provide a welcoming and hospitable environment for all of our guests. We hope to see you again soon!!
Our room was clean and spacious. We had breakfast at the restaurant. Service was excellent, however the kitchen staff was very slow for being the only two customers in the restaurant.
Loretta
Stayed 3 nights in Dec 2023
Response from Grande Shores Resort on 24 Dec 2023
Hello Loretta, Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We hate that you experienced any delay at the Shoreline Cafe, but are glad that you found the service to be excellent. We love to see that found the room clean and spacious, we try to provide a welcoming and hospitable environment for all of our guests. We hope to see you again soon!!
10/10 Excellent
Gregg
3 Dec 2023
Liked: Cleanliness
Gregg
Stayed 3 nights in Nov 2023
Response from Grande Shores Resort on 6 Dec 2023
Thank you for the wonderful rating on your recent visit. We hope to see you again soon!!
10/10 Excellent
Robert
23 Nov 2023
Liked: Cleanliness, room comfort
Robert
Stayed 3 nights in Nov 2023
Response from Bernice Guest Services Night Manager on 27 Nov 2023
Hello Robert, Thank you for the wonderful rating on your recent stay with us at Grande Shores. We are happy to see you enjoyed your stay with us and hope to see you back again soon.
10/10 Excellent
Anthony
14 Nov 2023
Anthony
Stayed 1 night in Nov 2023
Response from Grande Shores Resort on 6 Dec 2023
Thank you for the wonderful rating on your recent visit. We hope to see you again soon!!
10/10 Excellent
Robert
13 Nov 2023
Liked: Cleanliness, room comfort
need more signage in parking deck to get from floor to floor and back down
Robert
Stayed 2 nights in Nov 2023
Response from Grande Shores Resort on 15 Nov 2023
Hello Robert, Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We will be sure to review the signage in the parking garage for anything that might be needed to make parking easier for everyone. Thank you so much for the wonderful rating, we hope to see you again soon!!
10/10 Excellent
Deborah
12 Nov 2023
Liked: Cleanliness, room comfort
Enjoyed our Stay
We Loved our stay at Grande Shores Ocean Resort ❤️ Everyone was so Friendly and we Loved the View of the Ocean. We saw a Beautiful Morning Sunrise coming right out of the Ocean. The dolphins entertained us one afternoon jumping and swimming by the Beach. We will definitely return. Thanks Grande Shore Ocean Resort.
Deborah
Stayed 1 night in Nov 2023
Response from Grande Shores Resort on 15 Nov 2023
Hello Deborah, Thank you for the kind words & wonderful rating on your recent visit. We love to hear that the staff made a good impression as they truly do strive to provide a memorable experience for all of our guests. We think that our location is wonderful as well, being just feet from the beach makes for some fantastic sunrise & sunset views and allows you to have your toes in the sand in just minutes from leaving your room! It is great to see that overall you have enjoyed your stay with us, we hope to see you again soon!!
Nice clean large rooms! We enjoyed our stay. Staff is great!
Carla
Stayed 1 night in Nov 2023
Response from Grande Shores Resort on 12 Nov 2023
Hello Carla, Thank you for the wonderful rating on your recent visit. We love to hear that the staff made a good impression as they truly do strive to provide a memorable experience for all of our guests, and we love to see you enjoyed the room. It is great to see that overall you have enjoyed your stay with us, we hope to see you again soon!!
8/10 Good
Robert
Travelled with group
31 Oct 2023
Liked: Cleanliness, room comfort
Robert
Stayed 4 nights in Oct 2023
Response from Bernice Guest Services Night Manager on 3 Nov 2023
Hi Robert, Thank you for the wonderful rating. We hope to see you back again soon.
6/10 Okay
Antoinette, Greenville
30 Oct 2023
Needs updated
Antoinette
Stayed 1 night in Oct 2023
Response from Bernice Guest Services Night Manager on 4 Nov 2023
Hi Antoinette, We appreciate you providing feedback on your recent stay at Grande Shores. Please know we are working hard at making improvements to our rooms and building for our guests to enjoy. We hope to see you again at Grande Shores!!
10/10 Excellent
Tina
Travelled with group
25 Oct 2023
Liked: Cleanliness, room comfort
Nice and friendly
We have stayed her several times thru the years and always happy. Its clean location is quiet. The room might not have newer features but clean and working which is what matters to me. Staff was extremely friendly. Nice to see actual customer service.
Tina
Stayed 1 night in Oct 2023
Response from Bernice Guest Services Night Manager on 27 Oct 2023
Hi Tina, We absolutely love to hear that you enjoyed your stay with us at Grande Shores. We are glad that our staff was friendly as we strive in providing the best customer service to our guests. Our housekeeping team works very hard in making sure the rooms are clean and welcoming for our guests. We hope to see you again soon.
8/10 Good
Cynthia, Wake Forest
Travelled with family
23 Oct 2023
Liked: Cleanliness
I enjoyed my stay at the Shore, however, the sink drain did not work properly and I reported it, they came to fix it but did not. The entire stay I could not use the sink. Other than that it was a fairly clean and nice place to stay.
Cynthia
Stayed 2 nights in Oct 2023
Response from Bernice- Guest Services Night Manager on 27 Oct 2023
Hi Cynthia, We appreciate you providing some feedback on your recent stay at Grande Shores. We will be sure to have our engineering team take a look at the sink in the unit. We hope to see you again at Grande Shores!
I love everything about Grande Shores! I love the easy parking close to your room;the front desk staff was super nice and friendly;the room was very clean and bug free; love the oceanfront balcony also! The only thing I would do differently next time is get a double room with a kitchenette like I’ve done 5 times before. This was a solo trip so I got a king room but really missed the kitchenette! Still had a wonderful time and can’t wait to come back in July!
Krista
Stayed 5 nights in Oct 2023
Response from Bernice Guest Services Night Manager on 22 Oct 2023
Hi Krista, We love to hear that you enjoyed your stay with us at Grande Shores! We strive to provide the best customer service to our guests. Our housekeeping team works very hard in providing a clean and welcoming room for our guests to enjoy. We look forward to seeing you in July!
10/10 Excellent
Roger
12 Oct 2023
Liked: Cleanliness, room comfort
Roger
Stayed 1 night in Oct 2023
Response from Bernice Guest Services Night Manager on 13 Oct 2023
Hi Roger, thank you for the wonderful rating. We are glad to see that you enjoyed your stay with us at Grande Shores. We hope to see you again!
Roomside parking on the 4th floor was great. It's a nice clean place. Very fast wi fi. Clean, comfortable and affordable. It's in a nice neighborhood, all new homes.
Jerry
Stayed 1 night in Oct 2023
Response from Grande Shores Resort on 12 Nov 2023
Hello Jerry, We are glad to see that you found the onsite parking to be a benefit for your visit with us. We love to see that the staff made a good impression they truly do strive to provide a welcoming, comfortable, and hospitable environment for all of our guests. We think that our location is wonderful as well, being just feet from the beach makes for some fantastic sunrise & sunset views and allows you to have your toes in the sand in just minutes from leaving your room! We hope to see you again soon!!
10/10 Excellent
Cheryl
Travelled with family
1 Oct 2023
Liked: Cleanliness, room comfort
On Myrtle beach time
There was a little bit of a hiccup in the room type that I had scheduled and the hotel was completely sold out but they were very quick to apologize. Bring a microwave and some things to the room and move me as soon as there was an available room.. The hotel is a little bit older But spotlessly clean in all of the grounds to the rooms. The shoreline cafe is affordable for breakfast with a buffet that has all the good stuff and a bar. The staff was amazing and very very friendly. When you travel a lot, you expect that you will run into some glitches from time to time. And it's not the mistakes, but how quickly they respond and I must say that the people here went above and beyond.
Cheryl
Stayed 6 nights in Sep 2023
Response from Grande Shores Resort on 3 Oct 2023
Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We have several different room types, some with microwaves and some without but have extras available per request. We love to hear that you found the room and the property to be clean, our HK staff strives to provide a welcoming and hospitable environment for all of our guests. We are glad to hear we were able to take care of the issue you had, and It is great to see that you have enjoyed your stay with us!
8/10 Good
KARYNA
Travelled with family and small children
1 Oct 2023
Liked: Cleanliness
The room was pretty clean, but there were baby roaches in the room. Appliances are outdated. Pools are pretty cool. The staff was very nice and efficient. Don’t know if I would stay again but it worked for the one night we were there.
Another good thing, we left our earbuds behind and they quickly located them in the room and arranged shipping. Staff gets all the stars.
KARYNA
Stayed 1 night in Sep 2023
Response from Grande Shores Resort on 3 Oct 2023
Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We hate to hear that you faced any pest issue while visiting, that is not typical of our rooms. We love to see that the staff made a good impression they truly do strive to provide a welcoming and hospitable environment for all of our guests. It is great to see that overall you have enjoyed your stay with us!
The room was large and the beds were comfortable! Breakfast at the Shoreline Cafe was delicious! Some parts of the property need updates. The partial view of the ocean was not as generous as we expected. Overall a nice experience!
Laura
Stayed 3 nights in Sep 2023
Response from Grande Shores Resort on 12 Nov 2023
Hello Laura, Thank you for taking the time to provide some feedback on your recent stay. Our guest's feedback allows us to improve the resort for everyone. We are always looking for ways that we can update and improve our property. We love to hear that the staff made a good impression as they truly do strive to provide a comfortable and memorable experience for all of our guests; we will be sure to let our F&B team know that you enjoyed the Shoreline Cafe. It is great to see that overall you have enjoyed your stay with us, we hope to see you at Grande Shores again soon!!