Search Spa Hotels in Muro

"I’m giving this hotel three stars because Expedia had it as a hotel with a white sand beach. It’s right on the main road through the town, and we had to cross the street and walk a block to the beach. The sand is not white, as described, but the views and the water were spectacular. I also want to mention that our room smelled swampy as did the tap water. Breakfast is a huge buffet with many options. As is common in this area, look out for cyclists. "

"Breakfast was great, just starts at 8am which was maybe a little late, but quality was good"

"I think it’s important to clarify expectations, especially given the five-star classification. A true five-star hotel is defined by high-end construction quality (materials, doors, bathrooms), excellent soundproofing and privacy, premium linens and towels, and a level of personalised service and refinement throughout. Four-star hotels still maintain good build quality, proper insulation, and a polished, professional standard across rooms and service. Three-star hotels, by contrast, are more functional: simpler materials, less sound insulation, basic linens, and a more casual, often buffet-focused setup. Based on this, this hotel aligns much more closely with a solid three-star property. The construction quality and finishes are fairly basic, soundproofing is limited (you can hear other guests), and the linens and overall room feel are not at a luxury or even upper-upscale level. The large buffet format and general atmosphere also reflect a more casual, mid-range positioning. That said, within that category, it’s a good hotel: well-maintained, relaxed, and with plenty of food choice. My only real concern is the five-star label, which feels misleading. If you come expecting a comfortable three-star experience, you’ll likely enjoy your stay. If you expect true five-star standards, you may be disappointed"

"Chambre propre et moderne, tout comme l'hôtel. Buffet varié et bon. Principe du bracelet au lieu d'une carte ou d'une clé au top ( ouverture porte, paiement,....). Le fait d'avoir une fontaine à eau près des chambres est aussi une bonne idée. Seul bémol, la limite entre la demi pension et le all inclusive est trop facilement franchisable, ce qui n'est pas très correcte pour les gens qui le respect. L'hôtel est très bien situé, à côté de la plage, de magasins, de resto et d'un arrêt de bus. "

"We had such a wonderful experience at this all-inclusive resort and it truly checked every box for our family. The laundry facility. It was clean, easy to use, and incredibly convenient, especially when traveling with kids. Being able to refresh our clothes mid-trip made everything feel more relaxed and stress-free. The food was another standout. There were so many delicious options, but the Nopal restaurant was delicious and our favorite! Then restaurants were perfect for kids and had everything we needed to fill them up. What really made the trip special, though, was the kids’ entertainment. The activities were engaging, well-organized, and perfectly suited for little ones. Our kids were excited every day and made great memories, which meant we could relax and enjoy ourselves too. We spent a lot of time on the trampoline and was perfect to jump out all the energy. Overall, this resort delivered an amazing balance of comfort, great food, and family-friendly fun. We’d absolutely come back! "

"Communal areas were lovely and staff couldn’t be more helpful. There is good parking and very quiet. Well located. Rooms could do with some work - our shower tray leaked and a bit of a smell in the bathroom."

"Extremely friendly staff, little strip of forest on sand dunes between "

" ⸻ Sehr enttäuschender Aufenthalt – entspricht aus unserer Sicht keinem 4-Sterne-Standard Wir haben dieses Hotel als Familie (2 Erwachsene und ein Kleinkind) gebucht und aufgrund der Beschreibung einen angenehmen Aufenthalt erwartet. Leider entsprach unsere Erfahrung vor Ort überhaupt nicht den Erwartungen an ein 4-Sterne-Hotel. Schon bei der Ankunft fiel auf, dass der Zustand des Zimmers und der allgemeinen Anlage deutlich unter dem erwarteten Standard lag. Einige Geräte im Zimmer, insbesondere der Kühlschrank, waren nachts sehr laut und haben den Schlaf erheblich gestört. Besonders problematisch war jedoch der Umgangston im Hotel. Während unseres Aufenthalts kam es zu einer sehr unangenehmen Situation mit der Hotelleitung. Ich wurde wegen meiner Kleidung (Sportshorts) in einem sehr unfreundlichen und respektlosen Ton angesprochen – und das in Anwesenheit meiner schwangeren Frau und unserer zweijährigen Tochter. Für uns als Familie war diese Situation sehr belastend und völlig unangebracht. Der Vorfall hat dazu geführt, dass wir uns im Hotel nicht mehr willkommen gefühlt haben. Statt eines entspannten Familienurlaubs entstand dadurch eine sehr stressige Situation. Gerade weil meine Frau schwanger ist und wir mit einem kleinen Kind reisen, erwarten wir in einem Hotel dieser Kategorie einen respektvollen Umgang mit Gästen und ein professionelles Verhalten der Hotelleitung. Unser Eindruck ist daher leider, dass dieses Hotel eher einem durchschnittlichen 2-Sterne-Standard"

"Room was neglected. Strong smell of mold. In both our rooms. The reply we got was "We just opened two days ago". This is irrelevant. "