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Iberostar Selection Albufera Park - All Inclusive

4.0 star property
Travelers can dive into Mediterranean water sports or explore local culture, then savor al fresco dining experiences throughout the day at this coastal retreat

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The Iberostar Selection Albufera Park - All Inclusive near Playa de Muro offers adventure and relaxation. Enjoy ziplining, fitness classes, or a hot stone massage at SPA Sensations. Six restaurants serve international cuisine, with indoor and outdoor pools. Free WiFi in rooms.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Room, Balcony (Premium)

Family Room, Balcony (Premium) | View from room

Family Room, Balcony (Premium)

8.8 out of 10
Excellent
(5 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Room, Balcony, Partial Sea View (Premium)

Individually decorated, individually furnished, desk, blackout curtains

Family Room, Balcony, Partial Sea View (Premium)

  • Partial sea view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for Family Room, Balcony, Garden View (Premium)

A balcony with a round table, a chair, and a book.

Family Room, Balcony, Garden View (Premium)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for Premium Double Room Single Use

Individually decorated, individually furnished, desk, blackout curtains

Premium Double Room Single Use

  • 301 sq ft
  • Sleeps 1
  • 2 Single Beds

View all photos for Family Room, Pool View (Premium)

Family Room, Pool View (Premium) | Individually decorated, individually furnished, desk, blackout curtains

Family Room, Pool View (Premium)

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for Family Room (Premium, Kids Garden)

Family Room (Premium, Kids Garden) | Individually decorated, individually furnished, desk, blackout curtains

Family Room (Premium, Kids Garden)

  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for Family Room, Pool Access (Premium | Private Garden)

Family Room, Pool Access (Premium | Private Garden) | View from room

Family Room, Pool Access (Premium | Private Garden)

  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for Family Single Room, Balcony, Partial Sea View (Premium)

Individually decorated, individually furnished, desk, blackout curtains

Family Single Room, Balcony, Partial Sea View (Premium)

  • Partial sea view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Premium Double Room

Individually decorated, individually furnished, desk, blackout curtains

Premium Double Room

  • 280 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Balcony (Premium)

Individually decorated, individually furnished, desk, blackout curtains

Family Room, Balcony (Premium)

  • 495 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for Suite, Sea View, Beachfront

Suite, Sea View, Beachfront | Individually decorated, individually furnished, desk, blackout curtains

Suite, Sea View, Beachfront

  • Sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sharing Terrace,Premium)

Family Room (Sharing Terrace,Premium) | Individually decorated, individually furnished, desk, blackout curtains

Family Room (Sharing Terrace,Premium)

  • Garden view
  • 495 sq ft
  • Sleeps 4
  • 2 Single Beds
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About the area

Located in Muro, Iberostar Selection Albufera Park - All Inclusive is on the beach. Alcúdia Port and Pollensa Port are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Playa de Can Picafort. Don't miss out on a visit to Hidropark. With kayaking, waterskiing and parasailing nearby, you'll find plenty of adventures in the water. Visit our Muro travel guide
Map
Avda. Playa de Muro, s/n, Muro, Mallorca, 7458

What's nearby

  • Playa de Muro
    Playa de Muro
    5 min walk - 0.4 km
  • Es Comú
    Es Comú
    10 min walk - 0.8 km
  • Alcudia beach between Port d'Alcudia and Can Picafort, Spain, Shutterstock ID 1128038810, Purchase Order: -
    Alcúdia Beach
    10 min drive - 5.9 km
  • FWDXBH The beach at Port de Pollenca Mallorca Balearics Spain
    Pollensa Port
    26 min drive - 21.3 km
  • Alcúdia Port
    14 min drive - 8.4 km

Getting around

  • Muro Station
    22 min drive
  • Palma de Mallorca (PMI)
    55 min drive

Restaurants

  • Picco
    4 min drive
  • Gran Cafe 1919
    4 min drive
  • Can Pescador
    4 min drive
  • Can Gavella
    3 min drive
  • Restaurant Figueret
    15 min walk

About this property

Iberostar Selection Albufera Park - All Inclusive

  • Upscale all-inclusive property renovated in 2023 and located near Playa de Muro
  • Located close to Playa de Can Picafort and Alcúdia Beach, Iberostar Selection Albufera Park - All Inclusive provides free water park access, a terrace and a coffee shop/cafe. Adventurous travellers may like the fitness classes, volleyball and cycling at this property. Indulge in Ayurvedic treatments, a manicure/pedicure and aromatherapy at Spa Sensations, the on-site spa. At the 6 on-site restaurants, enjoy lunch, dinner, international cuisine and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool and an indoor pool, along with sunloungers, pool umbrellas and a lifeguard on site
    • Bike hire, tennis courts and an electric car charging station
    • Concierge services, a 24-hour front desk and bike tour information
    • Massage treatment rooms, luggage storage and a banquet hall
  • Room features
  • All 250 individually furnished rooms boast thoughtful touches such as air conditioning and separate sitting areas, as well as amenities such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and showers
    • Balconies, separate sitting areas and daily housekeeping

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • Buffet meals and snacks included

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Awards and affiliations

  • Eco-certified property
  • This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 20 metres

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Buffet Terral
  • Kyknos
  • Martinete
  • Nopal
  • Tamarindos

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Tennis
  • Volleyball
  • Ziplining

Family friendly

  • Children's club
  • Children's pool
  • Free water park access
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Pool toys
  • Seasonal outdoor pool
  • Snack bar/deli
  • Supervised activities for children
  • Trampoline

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (32 centimetre wide door)
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 100% renewable energy
  • 3 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2023
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 10 kg per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets are allowed in the Family Room only. Guests must contact the property at least 10 days in advance to make arrangements for pets.
Property Registration Number HA/2803

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Iberostar Selection Albufera Park - All Inclusive have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool.

Is Iberostar Selection Albufera Park - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Iberostar Selection Albufera Park - All Inclusive?

There is free parking nearby.

What time is check-in at Iberostar Selection Albufera Park - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Iberostar Selection Albufera Park - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Iberostar Selection Albufera Park - All Inclusive?

Yes, the property is all-inclusive.

Where is Iberostar Selection Albufera Park - All Inclusive located?

Nestled on the beach, this Muro property is within 2 mi (3 km) of Playa de Muro and Playa de Can Picafort. Alcúdia Beach and Hidropark are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Iberostar Selection Albufera Park - All Inclusive Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 170 out of 305 reviews
Rating 8 - Good. 106 out of 305 reviews
Rating 6 - Okay. 19 out of 305 reviews
Rating 4 - Poor. 6 out of 305 reviews
Rating 2 - Terrible. 4 out of 305 reviews

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel, excellent food, recently refurbished. Good indoor pool. Great amenities.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful experience at this all-inclusive resort and it truly checked every box for our family. The laundry facility. It was clean, easy to use, and incredibly convenient, especially when traveling with kids. Being able to refresh our clothes mid-trip made everything feel more relaxed and stress-free. The food was another standout. There were so many delicious options, but the Nopal restaurant was delicious and our favorite! Then restaurants were perfect for kids and had everything we needed to fill them up. What really made the trip special, though, was the kids’ entertainment. The activities were engaging, well-organized, and perfectly suited for little ones. Our kids were excited every day and made great memories, which meant we could relax and enjoy ourselves too. We spent a lot of time on the trampoline and was perfect to jump out all the energy. Overall, this resort delivered an amazing balance of comfort, great food, and family-friendly fun. We’d absolutely come back!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Faye Carasco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was tastefully decorated and spotlessly clean. All areas were freshly renovated and maintained. The suites were spacious and all the details felt luxurious. Staff couldn’t be more friendly if they tried! Warm and kind, at every interaction. Special shoutout to Angela at reception and Adrian coordinating the entertainment programme. The food was fresh and interesting, the drinks well made and the vibe was fun. The only small jiggle was not having an iron in the room and having to make a complicated trip to reception, pay a deposit and lug the iron and ironing board back to the room ourselves. Also the prices for renting a padel court were more than advertised on the app. Other than that it was a perfect break. We’d happily go there again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family breaks. National park and beach are great and there are plenty of activities for the kids.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, fantastic food and a friendly staff.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday

Hotel is superb. Family and children focused. Food is 5-star.
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Cecilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great All Inclusive option

Clean and nicely maintained hotel. Definitely for families, small kids everywhere and quite loud. Great buffet selection. Solo restaurants are pretty hard to book. The Mexican is worth it! Beach towels are great but it is not always certain that you can have new ones, they ran out 3 times during our 4d stay. Restrooms are not adjacent to the restaurants so you will need to go to the reception. Staff is friendly, and overall a good family experience if you like the All Inclusive vibe.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Eldar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 went and it was the perfect vacation. Kids absolutely loved all of the playgrounds and kids friendly activities. So clean and great staff.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel we have ever been to!

Excellent hotel - the best we have ever been to. Great service and very friendly and polite staff. Amazing entertainment, lovely pools and excellent access to the beach! And where do I start with the food - you will be spoiled for choice and all food is seriously delicious!
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Great family hotel - perfect for my two year old son. Facilities are excellent, lots of room in the pool(s), slides, beach access. Room was spacious, clean and 2 entrances to the balcony which meant we could sit out when my son was asleep. Food was good too - only issue is that the themed restaurants are booking only. We stayed for 5 nights and the restaurants were all booked up before we arrived! Luckily the staff were able to squeeze us in a couple of times which we really appreciated. It’s not advertised that these are bookable only and you may not get to eat in them (eg Greek/mexican/steakhouse) but other than that, lovely trip and will be back.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

maged

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, the staff was amazing, good quality food. Maybe not enough activities for teenagers
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel you must go to

Amazing! Food was great and such a great place for kids! Will def return.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is finished with excellent quality materials, the food surpassed my expectations and the entertainment was fun too. Everything was made very easy for guests and the staff were very welcoming, especially to my loud, energetic 8 and 6 year old boys. The star however was the beach, playa de muro is perfect for letting kids play in the sea for hours on end.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Sze Nga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The impeccable service and hospitality of your staff made our retreat most enjoyable. We were very impressed by the responsiveness and helpfulness of your staff, everyone are helping with truly smiles. Especially thank you to Marina and Paula B in the reception counter, Laurel and Manuel during my checkout, yours sincere service made our trip so memorable. We definitely come back for another vacation. Thank you very much.
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

Ariel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Went with my family for 4 days, when I wanted to make a reservation in the restaurants of the resort, they told me that I have to make a reservation 7 days prior to the date, and that reservation has to be once you have checked in to the hotel. So, physically and logically IMPOSSIBLE. We had to get food only at the buffet, which was terribly, bad quality and very few options to eat. Don’t recommend to any family to spend time there, my 6 and 10 years kids didn’t enjoyed it, needless to say, my wife and myself were really disappointed.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Bobak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property on the east coast of the island, fantastic staff, good dining options, grocery store nearby (3 minute walk), EV charging stations, mini water park for kids (basic skids and fountains), beautiful views of the sea, nicely landscaped and maintained, rooftop pool and observation deck, multiple bars, air conditioned lounge with huge TV and tons of great seating options, fabulous entertainment team (dancing, singing, film/light projections) with a great message about saving the environment ❤️
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our 2nd time visiting this hotel and it didn’t disappoint, although was a bit busier with it being UK half term holidays. We returned due to his amazing this hotel is for families, all the staff are amazing with kids and there is so much to do - not just for kids but family activities and adult classes and fun entertainment sessions too. The beach is beautiful and not too busy if you move along a bit, and there is a nice nature park to take a walk in. Alcudia old town is worth a visit so we hired a car and we’re very glad we did. Free easy parking right outside the hotel. Would recommend and return in the future when our children are a bit older so that they can try different activities next time. Thank you to all of the staff - housekeeping, service staff, reception, kids clubs, entertainment - everyone looks like they enjoy working there and make it a very enjoyable stay.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Phuong-Anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel next to the beach

CheckIn process was wonderful. I forget her name but I think it was Carol (something with C) who checked us in and Maria who assisted her explained us the whole process. We could check in ealier and we were so thankful. Also did we got a room upgrade without additional cost. Someone helped us with our luggage and we could also enjoy the lunch in the hotel. The entertainment was cool. The Hotel was more on the kids side but we didn't care. The pool was nice and the beach very close. Unfortunately all the themed restaurant were fully booked and we could "only" enjoy the buffet restaurant. The selection and staff were great. Everything was very clean. We really enjoyed our stay and would be definitely come back next time. Thank you so much for everything!
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Mette

Liked: Staff & service, room comfort

Rooms have very High Humidity and smell bad

Humidity in room is very High, very moisty and have a bad smell. Cleaning in room was not so good. Hotel food, restaurant, pools and generel service is very good and very High. Really a Nice hotel only the rooms was very nasty, all our close smell moisty and like it did not get dry after washing.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Albufera Park with my 3 year old son for some autumn sun and we were really impressed with the hotel. I should start by saying this is a family hotel and it does that brilliantly, if you do not have children I probably wouldn’t recommend. The recent renovation means the whole place is really smart and the cleaners do a fantastic job of keeping up with everything, it was spotless. The food and drinks were varied and plentiful. I am a vegetarian and my son has a dairy allergy. Both were catered for although I must call out that the food labels (which had allergens on) were often on the wrong foods, as long as you are aware of that and check the food yourself it’s fine. The entertainment schedule is also really varied and includes fitness classes, evening shows, bands from outside the hotel, and even things like cocktail classes and Spanish fan making which my son really enjoyed! The kids club looked great but my son was too young, I’m sure they would have welcomed him but he’s happy in the sand of the beautiful beach that the hotel has direct access to. The other point to celebrate is the fact the hotel is doing a lot to be eco friendly, and not just shouting about it. No single use plastics, refillable cups when glass isn’t appropriate, and I love that the room key was a tag on our bracelets. All standard drinks are self service which we found really convenient and efficient but you can also go to the bar for a finer drink such as cocktails. Loved it.
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great Family Resort.
Stayed 6 nights in Jul 2022
Verified

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
K
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Afschineh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great if traveling with kids.
Stayed 6 nights in Jul 2023
Verified

2/10 Terrible

Ayesha

Disliked: Staff & service, property conditions & facilities
I had a horrendous experience at Hotel Albufera Park booked through Expedia. Despite booking a superior double room, I was given a standard family room upon arrival. This inconvenienced me as I wanted "me time" away from my children. The room's location above the children's play area resulted in constant disturbances from early morning onwards. The exorbitant price I paid did not match the lack of basic amenities such as tea, coffee, water, and a minibar. The hotel staff claimed no record of my booking and suggested contacting Expedia for resolution, showing a lack of coordination. When I showed them a picture of the expected room, they demanded an additional fee. Andrei promised a room change but failed to deliver, leaving me in a mosquito and bed bug-infested room. The hotel did not provide Wi-Fi details, forcing me to rely on my phone's data. I encountered further issues, including a malfunctioning blow dryer and being presented with alcohol despite not being a drinker. Assistant Manager Cristina offered drinks and tea bags but failed to address the core issues. The bed had wheels, causing inconvenience and discomfort. When I expressed dissatisfaction, Cristina claimed no available rooms due to longer-staying guests, prioritizing them over my concerns. Reception staff member Andrei denied promising a room change. I reached out to Expedia, but the hotel claimed no available rooms for relocation. Absolute horrible experience
Verified

8/10 Good

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Wir waren Anfang November im Hotel, leider war es in den Zimmern sehr kalt. Da wir in der Nebensaison unterwegs waren wurden aufgrund der wenigen Gäste ohne Vorankündigung Restaurants vorzeitig geschlossen, so zum Beispiel der Grieche, das Grillhouse oder eines der Buffetrestaurants. Die App wurde diesbezüglich auch erst Tage später aktualisiert. Die Zimmer waren sehr ansprechend und groß. Das Personal war unglaublich freundlich und zuvorkommend, der Strand war toll, das Essen sehr gut und die Innenpool hat den Kindern sehr gut gefallen. Stella, Starky und Aqua waren ein Highlight für die Kinder. Die Shows am Abend waren für Familien sehr unterhaltsam.
Stayed 7 nights in Nov 2025