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"This ryokan was exceptional in terms of service and cleaniness. The dinners served in the room were SO GOOD! I stayed 3 nights and each night was an entirely new spread of delicious samplings of the best of Yamagata's food: tender morsels of Yamagata beef, fresh sashimi, pearly shiney Yamagata rice etc., kept being served and there wasnt a night I felt hungry in the middle of the night. The room was elegantly furnished. The massage chair was a definite plus! In-room onsen was terrific. I do not think the public onsen outside of the hotel were great. It was small, way too hot and very crowded, and you'll have to pay onsen tax to use it. Stick to the hotel onsen in their basement which is way bigger and will not boil your skin off. They rotate the timings for use of the onsen for men n women, so do take note of that. Breakfast buffet options were pretty basic, so i did not quite enjoy the food. Bedding: futons were somewhat old and very thin, and even stained (blood?) I had to stack 2 futons for extra comfort. All the minus points aside, this hotel has the best staff. In particular, employee Rina was a real darling! She went above and beyond the call of duty when she served me my dinners, making every effort to recommend foods or sights around Yamagata. Upon checkout, the concierge even handed me a handwritten note from her. That totally warmed my heart! I highly recommend this ryokan to all who visit Mogami. Thank u for being one of the best hotels I'd ever stayed in.!"

"Wonderful place to say. Relaxing and enjoyable time"

"I like this hotel"

"The room is spacious, amenities are good, especially for the ladies, breakfast is good. Highly recommended!!"

"room was very clean. staff were very friendly and helpful."

"Great place to stay. Clean and very comfortable. Conveniently close to the train station. Only downside really is that you can hear everything in the hallway. "

"Excellent with good breakfast"

"This is a great hotel! The Onsen is very good, very friendly and great time. If tou are planning to go to Ginzan Onsen, it's a great option "

"Excellent service and a great overall experience. The room was everything you could wish for, spacious, clean and comfortable. The morning breakfast selection was delicious and they even have a spot for making onsen eggs!"