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Reviews of Schwan Locke

Schwan Locke
Landwehrstraße 75, Munich, BY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 267 out of 380 reviews" "
Rating 8 - Good. 82 out of 380 reviews" "
Rating 6 - Okay. 15 out of 380 reviews" "
Rating 4 - Poor. 12 out of 380 reviews" "
Rating 2 - Terrible. 4 out of 380 reviews" "

9.4/10

Cleanliness

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment hotel. Very helpful staff, central location. Would definitely recommend.
Stayed 3 nights in May 2024
Response from Schwan Locke Team on 26 May 2024
Dear Frances,Thank you for sharing some love :) That's amazing to know that you enjoyed your stay with us. We look forward to seeing you next time. All the best, Tania & Schwan Team. 3

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and very well done. I would stay again and recommend for anyone visiting Munich. Took a point off the shower as water wasn't going down the drain quickly enough
Stayed 4 nights in May 2024

8/10 Good

kylie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did like the hotel, it was a little way out of things but still quite walkable, the staff were excellent and the room very clean
Stayed 3 nights in May 2024
Response from Anastasiia on 19 May 2024
Hi Kylie,Thank you so much for your sweet review! We're thrilled to hear you enjoyed your stay. Our team is delighted by your compliments about their service, and we're glad the room met your cleanliness standards.We hope to see you back soon for another fun and comfortable stay!Cheers,Anastasiia

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a great find. Easy walk to Munich HBF and town center. Safe neighborhood with lots of great restaurants. Hotel is brand new, clean condition. Front desk staff always there and always helpful.
Stayed 5 nights in May 2024

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Response from Schwan Locke Team on 26 May 2024
Hey Margaret! Thank you so much for such rates! Looks awesome. Looking forward to welcoming you back. Kind regards, Tania & Schwan Team.

10/10 Excellent

James Clair

Travelled with partner
Liked: Amenities
Everything was nice thanks to manager Anastasia and her team!
Stayed 13 nights in Apr 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very well equipped rooms
Stayed 4 nights in Apr 2024

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property itself was fine. The room was well appointed, but on the small side. It could use more drawer/closet space. They say they have a gym and laundry, but we followed the signs and it led us through the garage. We never went beyond that since our keycard would not let us back in. It’s conveniently located to the subway system, but there was construction in the area and late night noise. Not many good restaurant options in the area, you’ll have to either Uber or subway it elsewhere. People were very friendly and helpful.
Stayed 4 nights in Apr 2024
Response from Schwan Locke on 4 May 2024
Hi Anita,Thank you for sharing your experience. I am glad to hear that you found our property fine and that the room was well-appointed, although I apologize if it felt a bit small and lacked sufficient drawer/closet space. Your feedback on this is noted, and we'll certainly take it into consideration for future improvements.Regarding the gym and laundry facilities, they are indeed located across the parking area, and your keycard should have provided access. I am sorry for any inconvenience you experienced with this, and please know that our staff is available 24/7 to assist with any issues or questions you may have. We'll also ensure that our signage is clearer in directing guests to these amenities.I appreciate your understanding regarding the construction noise in the area and the limited dining options nearby. Next time, feel free to reach out to us for recommendations on nearby restaurants or hidden gems. We're always happy to help and ensure our guests have a pleasant stay. Thank you for choosing to stay with us, and we hope to welcome you back in the future.Warmest,Aiste & Schwan Locke Team

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room, although non-smoking, had a distinct smell. The faucet dripped the whole time but we were told that those are in process of being fixed. The temperature in the room was a bit too warm, but that’s a personal preference.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rodolfo, Imperial Beach

Liked: Cleanliness, property conditions & facilities
the place is safety and very quiet. There is no much for food.
Stayed 3 nights in Apr 2024
Response from DJT on 19 May 2024
Hi Rodolfo thank you for taking the time to leave us a review, and we are super happy you enjoyed your stay! We prize ourselves with providing safety and peace to our guests we are glad you experinced it! Next time you join us feel free to ask us for recomendations on where to eat!Looking forward to seeing you soon again!Regards from Demetrios and the Schwan Locke Team

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from DJT on 19 May 2024
Hi Jesse thank you so much for taking the time to leave us a review and we are super happy you had a great experience! We look forward to seeing you again!Regards from Demetrios and the Schwan Locke Team

10/10 Excellent

jane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location near to main station. Easy to walk into the centre of Munich. Only drawback was limited restaurants nearby to eat.
Stayed 3 nights in Mar 2024
Response from Demetrios on 10 Apr 2024
Dear Jane,We wanted to thank you for taking the time to respond and your wonderful comments regarding our aparthotel!Yes one of our most outstanding features is definitely our location, our guests love it and we are glad you did as well!Looking forward to your next visit, and please next time feel free to ask us here at the reception for recommendations on some great restaurants in the immediate area as well as some other choices in different spots! We love food here, and you should also maybe try our own Bambule Thai Fusion restaurant which we recently re-opened!Till next time, best wishes from Demetrios and the Schwan Locke Team!

10/10 Excellent

Marek

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All amenities in good condition. A very quiet hotel. Even though it is close to the main train station, it is in a side street and there is not much traffic around. The staff is very helpful and kind.
Stayed 9 nights in Mar 2024
Response from Christina&Schwan Locke Team on 6 Apr 2024
Hi Marek! We're glad that you enjoyed your stay with us! And it is always nice to here some good words about our team, so we know we are doing it right. Thank you for choosing us, and we hope to welcome you back again soon!

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Demetrios on 10 Apr 2024
Dear Amanda,Thank you so much for your rating and taking the time to submit it!We are glad you had a positive experience during your stay and we look forward to seeing you again!Furthermore as we always strive to grow and excell in everything possible we love receiving feedback regarding things we could do better, so if you have any ideas feel free to reach out!Till next time, best regards, Demetrios and the Schwan Locke Team

10/10 Excellent

stephanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Demetrios on 10 Apr 2024
Dear Stephanie,Thank you so much for taking the time to leave us a review, we are delighted you enjoyed your stay and we look forward to having you over again! Best regards, Demetrios and the Schwan Locke Team

10/10 Excellent

Sandra

Stayed 3 nights in Feb 2024
Response from Schwan Locke Team on 29 Mar 2024
Hey Sandra! Thanks for such amazing rates. See you next time 3 Cheers, Tania & Schwan Team.

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was trendy and well designed. Fitted out with all your needs to cook and dine if you feel like a night in. Spacious for 2 with a balcony to sit and enjoy the fresh air. Chromecast was a great addition. Made use of the gym and laundry which were both well equipped. Modern appliances were great. Coffee in the lobby was also delicious. Will definitely be staying at their other hotels in the future!
Stayed 3 nights in Feb 2024
Response from Dejan Todorovic, Night house host on 2 Mar 2024
Hi Samuel!Thank you very much for providing so detailed feedback. We're pleased to note that you enjoye in time staying with us, and you gave us the highest scores across all categories. If you have any specific suggestions or additional feedback in the future, we'd be happy to hear it. We look forward to the opportunity of hosting you again in the future! Warm regards, Dejan & Schwan Team

6/10 Okay

Verified traveller

Liked: Cleanliness
Excellent staff. Property needs attention.
The hotel doesn’t have any sort of climate control. The room doesn’t have any sort of ventilation other than the windows. Which, facing the street, let all the noises of the city come in at night. So keep that in mind when booking. Also the hallways/corridors don’t have any ventilation. The bathroom door had missing towel hooks, and the damage was visible (see attached pictures). The toilet was leaking but could not be fixed on a Sunday when we found out. We were not offered another room. Luckily the door to the bathroom was well insulated and we couldn’t hear the noise all night. Also the faucet of the in-room kitchenette sink was leaking, luckily there was a sponge that could be used to stop the noise of the drops hitting the metal sink like a drum. The room door closed shut really well and with excellent noise insulation, a rarity these days. We didn’t hear a sound from other guests. The staff was otherwise excellent, and with the Lufthansa strike and having to leave a day early they refunded us the unused night without any reservation. The place is located next to the subway and a 10 min walk from the main station. Based on the above though, I would think twice before booking it during any warm month and if sleeping warm. I cannot imagine how hot it the room can be in summer with no way to cool it down.
Bathroom door where towel hooks used to be…
Stayed 4 nights in Feb 2024
Response from Anastasiia on 29 Feb 2024
Dear Guest,Thank you for sharing your feedback on your recent stay with us. We truly value your opinion and use it to improve our services.We're glad to hear that you found our staff to be excellent and appreciated our flexibility in refunding the unused night due to the Lufthansa strike. Our team always aims to provide the best service possible, especially in unexpected situations like these.Regarding your concerns about the room's climate control and ventilation, we apologize for any inconvenience this may have caused. We understand that this is an important aspect of a comfortable stay, and we're working on solutions to improve it. We'll also address the issues with the bathroom door hooks and the leaking faucet immediately.We appreciate your feedback on the noise insulation of our rooms, and we're glad that it provided you with a quiet night's sleep. We're continuously looking for ways to enhance the comfort of our rooms, and your comments will help us with this process.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Dec 2023
Response from Aiste on 30 Jan 2024
Hi Jeremy!Thanks for feedback! Your words warm my heart! I am absolutely thrilled to hear that everything was perfect for you during your stay. It's truly our joy to have been a part of your positive experience.If there's anything special that stood out to you or any way we can make your next visit even more memorable, please do let us know. We're here to ensure each stay with us is as exceptional as possible.Looking forward to welcoming you back with open arms for another perfect experience. Safe travels until we meet again!Cheers,Aiste & Schwan Locke Team

10/10 Excellent

Jade

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024
Response from Schwan Locke Team on 1 Feb 2024
Hey hey Jade,thank you so much for such nice rates! Looks amazing. See you next time! Safe trips, Tania & Schwan Team.

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Response from Schwan Locke Team on 1 Feb 2024
Hey Kyle,thanks for such cool rates! Looking forward to seeing you again!Cheers,Tania & Schwan Team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Winter Munich trip.
Great location. Friendly and helpful staff. Easy check in/out.
Stayed 4 nights in Jan 2024
Response from Schwan Locke on 22 Jan 2024
Dear guest,thank you so much for taking the time to share your positive feedback! I am very happy to hear that you enjoyed our location and found our staff to be friendly and helpful. Providing a seamless check-in and check-out experience is a priority for us, and I am thrilled that you found it to be easy.Your kind words mean a lot, and I truly appreciate your support. I look forward to welcoming you back for another enjoyable stay in the future.All the best,Aiste & Schwan Locke Team

10/10 Excellent

Sabina

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Schwan Locke Team on 17 Jan 2024
Hey Sabina,thank you for such cool rates! We are so happy that you liked it here :) Looking forward to seeing you again. Take care, Tania & Schwan Team.

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, room comfort
Schwan Locke is the place to stay!!
We came to Munich for a family vacation. Schwan Locke made it even better. The room was awesome and enjoyed our stay very much. If we needed anything they were very happy to accommodate us. We checked in early at no extra charge and will definitely be back. Thank you so much!! We will be back
Stayed 6 nights in Dec 2023
Response from Schwan Locke Team on 8 Jan 2024
Hi Tammy!Wow, your family vacation in Munich sounds like it was an incredible experience made even better by your stay at Schwan Locke! I'm thrilled to hear that the room was awesome and that you all had such a fantastic time.It's wonderful to know that our team went out of their way to accommodate your needs and that the early check-in helped kickstart your trip without any hassle.Your kind words mean a lot and I can't wait to have you back for another memorable stay. If there's anything specific you'd like for your next visit, whether it's recommendations for exploring Munich or any special requests, please don't hesitate to reach out. I am already looking forward to your return!Cheers,Aiste & Schwan Locke Team

10/10 Excellent

Hannah

Liked: Cleanliness, room comfort
Great hotel
The hotel is brilliant and very modern with superb kitchen appliances so it makes it feel like you have your own apartment. The location is great with really nice restuarants nearby. I would stay again. The only thing is the pillows werent great, but you can live with this for all the other positives.
Stayed 4 nights in Dec 2023
Response from Anastasiia on 7 Jan 2024
Hi Hannah,Thanks a bunch for your awesome review! It's fantastic to hear you loved our hotel and its modern vibes. The kitchen appliances making it feel like your own apartment is a big win! And, of course, the nearby restaurants adding to the whole experience. We got your point about the pillows, and we're already working on it.Looking forward to having you back for more good times!Cheers,

8/10 Good

Janel

Liked: Cleanliness, room comfort
Convenient Apartment for Holiday
We stayed over during Christmas and so almost everywhere was closed for two days. This place had a kitchen so it was tremendously helpful for that situation. There was a laundry facility (combo washer and dryer), however the dryer part doesn’t effectively dry and it’s arranged so people just leave their clothes in the washer to inconvenience everyone else because they don’t stay with the clothes and just leave them so others either have to remove the clothes or wait for hours or days to do laundry. Good thing is the use of the machines aren’t an extra cost. Very friendly staff. Very comfortable room overall.
Stayed 5 nights in Dec 2023
Response from Anastasiia on 7 Jan 2024
Dear Janel,Thanks a bunch for sharing your experience! We're thrilled the kitchen was a savior during the Christmas closures. Our apologies for any inconvenience with the laundry situation. We appreciate your understanding and are happy you found the staff friendly and the room comfy. If you need anything next time, we're here!Best,Anastasia

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from Schwan Locke Team on 13 Jan 2024
Hello dear Guest, thank you so much for such amazing rates! Can't wait to welcome you back in Schwan. Kind regards, Tania & Schwan Team.

8/10 Good

Matthew

Travelled with family
Liked: Room comfort
A nice hotel
Overall a lovely Locke property Sadly not in the nicest of locations. Located over the road from a very obvious immigration community. A short walk (15mins) into the city centre and only 2 mins from the subway. The room itself was great and comfy with all we needed although the TV did not work throughout the stay so didn't feel like we had any relax time in the sofa area.
Stayed 2 nights in Dec 2023
Response from Anastasiia on 30 Dec 2023
Hello,Thank you for your feedback, and we appreciate your observations about the cultural diversity in Germany. Germany is indeed known for its rich and diverse cultural landscape, and the Schwan Locke is situated in a vibrant and multicultural neighborhood.However, we apologize for the inconvenience regarding the TV not working throughout your stay. We understand the importance of having a relaxing space and will address this issue promptly to ensure a more enjoyable experience for our guests in the future.We hope you had a pleasant stay overall, and we look forward to the opportunity to welcome you back.Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Desirable neighborhood near stores and transit.
Ideal location, safe for an older couple and very helpful staff made this a good stay even in the midst of a once in 50 year snowfall. Transit was nearby, grocery stores and great shopping areas all in easy walking distance. Laundry facilities worked well and it was nice to be able to access the recycling and trash directly. The only minor nits are that there was only a few inches on either side of our bed, and the cafe was only open for breakfast food.
Stayed 22 nights in Nov 2023
Response from Anastasiia on 30 Dec 2023
Hello,Thank you for sharing your positive experience with us. We're delighted to hear that you found our location ideal, safe, and that our staff was helpful during your stay, especially in the midst of a rare snowfall. It's great to know that the proximity to transit, grocery stores, and shopping areas added to the convenience of your visit.We're pleased that you found our laundry facilities effective and appreciated the ease of access to recycling and trash disposal.Regarding the bed space and the limited cafe hours, we appreciate your feedback. We take note of such details as we continuously strive to enhance the comfort and amenities we offer.If there's anything else you'd like to share or if you have specific preferences for your next visit, please feel free to let us know. We value your input and look forward to hosting you again in the future.Warm regards,

8/10 Good

KaLee

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Schwan Locke Team on 13 Jan 2024
Hey Kaylee, thank you so much for leaving us your rates. Looks cool! We look forward to seeing you soon again. Best wishes, Tania & Schwan Team.

10/10 Excellent

Hannah

Stayed 1 night in Dec 2023
Response from Schwan Locke Team on 13 Jan 2024
Hey Hannah, thanks for such cool rates! See you next time. Cheers, Tania & Schwan Team.

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Super clean. Wonderful staff! I will certainly be back. Only a short 20 minutes walk to old city center.
Stayed 2 nights in Dec 2023
Response from Anastasiia on 30 Dec 2023
Dear Marina,We're thrilled to receive your positive feedback about our perfect location, impeccable cleanliness, and the wonderful service provided by our staff. Your kind words are truly appreciated, and we're delighted to know that you plan to return.We look forward to welcoming you back and providing another fantastic experience.Best regards,Anastasia and Team

6/10 Okay

Stuart

Liked: Cleanliness, room comfort
Conflicting emotions
This hotel was great for so many reasons, but let us down on some of the basics. Firstly, there had been a snow storm and they didn't receive their coffee delivery so there was no coffee in our room. Not a problem since they had a cafe at reception but they expected us to pay for a morning coffee! I wouldn't have minded except tea and coffee facilities are pretty standard inclusions. Secondly, we were booked for three nights but due to a trsin cancellation we couldn't get there for the first night. We gave advance notice as soon as we were told about the cancellation, and the hotel advised - in writing - that they would refund the first night but we must claim through Hotels.com. We did this, but were informed the hotel had changed their mind and refused the refund. Don't tell us one thing then change your mind...poor form.
Stayed 3 nights in Dec 2023

10/10 Excellent

Dana

Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2023
Response from Schwan Locke Team on 16 Dec 2023
Hi Dana,we are jazzed that you liked it here and can't wait to see you again. Take care! Tania & Schwan Team

8/10 Good

Daniel

Liked: Cleanliness, room comfort
A conveint place to stay in Munich
It was a comfortale unit and very close to the underground and the main train station. The room was extremely efficient and clean. The only drawback that the restuarant attached was either closed or had limited service. Finding a place for breakfast usually had us at the main train station. Not much around.
Stayed 3 nights in Nov 2023
Response from Schwan Locke on 8 Dec 2023
Hi Daniel,thank you for your recent stay and for sharing your feedback with us. I am happy that you found our location convenient and our accommodations comfortable and clean.My apologies for any inconvenience caused by the limited service or closure of our restaurant. I understand the importance of having dining options available for our guests however, due to unforeseen circumstances we are not able to offer this service at the moment. Another note taken for breakfast. Bambule might not have a big option for breakfast but all of their products are very fresh and local. On the other hand, we as a team are more than glad to offer you other breakfast places around hotel which not necessarily lead to train station. Thank you once again for your valuable feedback. I hope to have the pleasure of welcoming you back and providing an even better experience during your next visit.Take care,Aiste & Schwan Locke Team

6/10 Okay

Verified traveller

Travelled with group
Good hotel but no house keeping
The rooms were comfortable. What I would appreciate is some form minimal especially since we stayed for 6 nights.
Stayed 6 nights in Nov 2023
Response from Schwan Locke on 9 Dec 2023
Hey hey!Thank you for sharing your feedback with us. I am pleased to hear that you found our rooms comfortable for your stay.Regarding housekeeping, I sincerely apologize if our services did not meet your expectations during your extended stay with us. I understand the importance of maintaining a fresh and tidy environment for our guests, especially for longer stays. However, it is our policy since we are an apartment hotel that we have cleanings just once per week. That is why in this case we still offer free change of towels and refills if needed.I appreciate your input as it helps us improve our services. I hope that despite this, you were able to enjoy your time with us. If there's anything specific you'd like us to address or if you have any further suggestions, please feel free to reach out to our team directly. I hope to have the opportunity to welcome you back for an even more satisfying experience in the future.All the best,Aiste & Schwan Locke Team

10/10 Excellent

masatoshi

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from Schwan Locke Team on 16 Dec 2023
Hi masatoshi, thank you so much for your rate. Looks cool! See you next time. Tania & Schwan Team

8/10 Good

barry

Liked: Cleanliness, amenities, property conditions & facilities
I liked the hotel. Close to u Bahn and main train station. Area doesn’t have enough restaurants. Or coffee shops. But there is a coffee shop in the hotel in the morning.
Stayed 4 nights in Dec 2023
Response from Schwan Locke on 7 Dec 2023
Hey hey!Thank you for your feedback! I am delighted to hear that you enjoyed your stay at our hotel and found our proximity to the U-Bahn and main train station convenient. I understand your observation about the area's dining options, but we can always give you some suggestions where to have the best food! Overall, your insights are valuable, and we'll certainly consider them as we aim to improve and expand our offerings in the future. We hope to welcome you back soon!All the best,Aiste & Schwan Locke Team

10/10 Excellent

Tammy

Liked: Cleanliness, room comfort
Exceptional service, great facility… can’t recommend enough!
Stayed 2 nights in Dec 2023
Response from Anastasiia on 6 Dec 2023
Thank you for your wonderful review! We're thrilled to hear that you experienced exceptional service and enjoyed our great facilities during your stay. Your recommendation means the world to us.If there's anything specific that stood out to you or any aspect of our service or facilities that you particularly enjoyed, we would love to hear more. We appreciate your positive feedback, and we look forward to the opportunity to welcome you back for another outstanding experience.Thank you for choosing us!Best regards,Anastasia

10/10 Excellent

Gareth

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from Schwan Locke Team on 16 Dec 2023
Hello Gareth. So lovely to see that you enjoyed your stay. Looking forward to welcoming you back. Kind regards, Tania & Schwan Team.

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and convenient to public transportation. Staff were great and very accommodating.
Stayed 6 nights in Nov 2023
Response from Schwan Locke on 7 Dec 2023
Hi Heather,That sounds like you had a fantastic experience! It's always a delight when public transportation is easily accessible and when the staff are helpful—it can make traveling so much more enjoyable. So I am happy to hear about all of this.Hopefully we will see you again in the near future!Take care,Aiste & Schwan Locke Team

8/10 Good

Thomas

Liked: Amenities, property conditions & facilities
Stayed for a number of nights and overall was good. Nice to have some space in the studio and the kitchenette was really handy. Good bathroom and front counter team were always friendly and helpful. An okay location for getting around, but you just have to walk about ten minutes to the station for trams/trains/buses. But Munich is walkable and so wasn't a real issue, and given the space and overall experience of the Locke it was worth the few extra steps. I did take Paul-Heyes Strass and avoided Landwehrstrasse. The only negative things were that the rug in the studio was definitely showing it's age and really did need replacing as was not clean. Also the 'bed topper' that was used was extremely uncomfortable as all the filling was clumped, so ended up taking this off and then the bed was very comfortable. Again seems this just needs removing.
Stayed 4 nights in Nov 2023
Response from Christina&Schwan Locke Team on 27 Nov 2023
Hi Thomas!Thank you for choosing Schwan Locke and for taking the time to share your feedback. We're glad to hear that overall, your experience was good.It's wonderful that our front desk team could make your stay pleasant with their friendly and helpful assistance. We apologize for the inconvenience caused by the condition of the rug in your studio. Maintaining cleanliness is a priority, and we'll address this immediately to ensure a better experience for our guests. Additionally, we'll review the 'bed topper' situation.Your feedback is incredibly valuable to us as it helps us identify areas where we can improve. We truly appreciate your understanding and hope to welcome you back for an even better stay in the future.

10/10 Excellent

carmen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2023
Response from Christina&Schwan Locke Team on 27 Nov 2023
Hi Carmen!It's wonderful to hear that you had a great experience! If you have any more feedback or if there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back!

10/10 Excellent

Tailiang

Liked: Cleanliness, amenities, property conditions & facilities
perfect location! room is very clean. it is also very quiet which I had good sleep during my stay.
Stayed 4 nights in Nov 2023
Response from Christina&Schwan Team on 23 Nov 2023
Hi Tailiang!We really appreciate your feedback! It's so lovely to see that you enjoyed your stay with us.Thank you again for choosing us, and we look forward to welcoming you back for another stay!

8/10 Good

Yew Kuan

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from Schwan Locke Team on 21 Nov 2023
Hey Yew, Thanks for your rate. :) Feel free to share your ideas what can be improved to make your stay even better next time. All the best, Tania & Schwan Team.

8/10 Good

michael arthur

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
location location location. close to station 100m from he metro walkable to the city centre. great hotel , friendly helpful staff . nice room . highly recommended
Stayed 7 nights in Nov 2023
Response from Schwan Locke Team on 19 Nov 2023
Hey Michael,thank you so much for your feedback. We are thrilled to know that you liked our location and the concept of the hotel :) It was a pleasure for us to host you :) We look forward to seeing you again. If there's anything else we can do for you - just give us a shout. Best wishes, Tania & Schwan Team 3

10/10 Excellent

Tehya

Liked: Cleanliness, amenities, property conditions & facilities
5 stars all around! Comfy, cozy, and very near a metro stop. Not too far from main train station which makes it easier to travel in/out.
Stayed 3 nights in Oct 2023
Response from Schwan Locke Team on 19 Nov 2023
Hi Tehya,WOW! Thanks for giving such warm feedback. We loved having you here. Please, come back soon. Cheers, Tania & Schwan Team.

10/10 Excellent

Lindsey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Felt safe and comfortable the whole time!
Stayed 4 nights in Oct 2023
Response from Dejan Todorovic, Night host on 2 Nov 2023
Hey Lindsey! Big thank you for such a nice review! :) We are very happy to hear that you enjoyed your stay with us. We wish to use this opportunity and invite you to visit us again in the future! :) Warm regards, Dejan & Schwan Locke Team

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean, quiet and walking distance to everything. The staff were very nice and helpful, we ended up with a bigger room then booked! The free laundry was extremely helpful since my wife and I are backing around. Overall a great hotel and stay, highly recommend.
Stayed 1 night in Oct 2023
Response from Tania and Schwan Team on 29 Oct 2023
Hi hi Thomas,what a nice feedback! Thank you so much. We are super happy that you enjoyed your stay and the facilities we offer. Looking forward to seeing you again.

10/10 Excellent

Chelene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property
Stayed 6 nights in Oct 2023
Response from Dejan Todorovic, Night host on 2 Nov 2023
Hey Chelene! Big thank you for your nice review! :) We are very happy to hear that you enjoyed your stay with us. We wish to use this opportunity and invite you to visit us again in the future! :) Warm regards, Dejan & Schwan Locke Team