Breakfast, lunch served; Mediterranean cuisine, al fresco dining
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Reviews of Novotel München City Arnulfpark

4 out of 5
Novotel München City Arnulfpark
Arnulfstrasse 57, Munich, BY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 613 out of 967 reviews" "
Rating 8 - Good. 287 out of 967 reviews" "
Rating 6 - Okay. 41 out of 967 reviews" "
Rating 4 - Poor. 15 out of 967 reviews" "
Rating 2 - Terrible. 11 out of 967 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Sylvana, Reseda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel with great location, quiet neighborhood but close to the old town. Novotel staff treated us excellent
Stayed 2 nights in May 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Anna

Stayed 2 nights in Mar 2024

10/10 Excellent

Julia, New Canaan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station. Clean rooms, but did not get room service, unsure if I need to request that. Parking was 24 Euros /day. Staff spoke English. The garage was not full, so there was room for parking. The suana was nice, but there was no robes. The rooms did not have conditioner. Would stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Friendly staff. Tram stop just a short walk. Sauna and mini gym good. Not much choice in restaurant but food we had was good quality. Didn’t try the breakfast. Room was too warm at times and unable to control temperature ourselves. Called reception said it was centrally operated and gave us a window key. Our room was facing the road so very noisy with window open. Overall would recommend though.
Stayed 4 nights in Dec 2023

8/10 Good

Ann

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay
Very comfortable hotel. Beautiful sauna. Unfortunately room and bed way too hot, had to leave windows open so waste of energy and noisy. Bar staff may need to learn to smile.
Stayed 1 night in Jan 2024

10/10 Excellent

Ian

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel. Family friendly. Good breakfast. Helpful staff. Easy walk to S Bahn. Fresh property
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2023

10/10 Excellent

Moucho

Stayed 5 nights in Oct 2023

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok. Nothing spectacular.
Stayed 2 nights in Sep 2023

10/10 Excellent

Vita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kana

Business traveller
Liked: Cleanliness, staff & service, amenities
It was a very short stay, but I like staying at Novotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Mariia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Ryan

Stayed 3 nights in Sep 2023

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Nikita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend if traveling with a family.
Do not recommend if traveling with a family. For the onsite restaurant, It says it offers a kids menu, but they are full-size adult priced dishes. They also forgot our food one night. We asked an hour after they gave our kids their food (since we asked for theirs to come first) and they were rude to us and didn't come back for another 30 min with cold food and a check. Our child got sick in the hotel room and when we called down for help, they were dismissive and never told anyone to help clean our room. We had to wait 4 hours until they did their normal routine to help us. I mentioned this at check out and they said oh, sorry and moved on. Also, horrible location if you are with small kids and want to walk to places, so do not pick this place for location. Please take off family friendly hotel. Will not return and will not recommend.
Stayed 3 nights in Aug 2023

10/10 Excellent

Peter

Stayed 4 nights in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Yun Hui

Stayed 3 nights in Aug 2023

10/10 Excellent

Nuh

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable like most Novotels. Super bed and rain shower. Close to Arnulfpark.
Stayed 3 nights in Aug 2023

8/10 Good

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice.
Stayed 3 nights in Aug 2023

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Keyonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property easily accessible with many public transportation near
Stayed 5 nights in Jul 2023

10/10 Excellent

UJWAL

Stayed 1 night in Aug 2023

4/10 Poor

Zhenhui

Disliked: Cleanliness, property conditions & facilities
not very good experience
Stayed 2 nights in Jul 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I booked my room through Expedia very late on the night I wanted to stay. When I arrived at the hotel, there was no room for me! It took over an hour for the desk clerk to find a room. After that, all went smoothly. They comped my breakfast for the inconvenience.
Stayed 1 night in Jul 2023

8/10 Good

Chuan, Kenmore

Travelled with family and small children
Liked: Cleanliness, staff & service
OK hotel. Rooms are small but clean. Staff were friendly. Not many on-site dining options, but there are some good options in the nearby neighborhood. On-site parking is super expensive with 24 euros per night. Public transportation to tourist attraction quarter is convenient. A bit pricey given the amenities.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lucie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Liam

Stayed 2 nights in May 2023

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In general, the Novotel is very good with comfortable rooms and excellent staff. The shower base is pretty slippery and there are no grab bars, so if, like me, you don't want to fall, you have to be careful. There is a lot of public transportation in the area which is helpful because you aren't right in the old city. There are a number of restaurants within walking distance. The breakfast buffet here is very good as well.
Stayed 3 nights in May 2023

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Munich. Comfy, clean rooms and a great breakfast buffet. We’ll definitely be back!
Stayed 1 night in May 2023

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable hotel, staff very friendly and helpful.
Stayed 4 nights in May 2023

10/10 Excellent

Tuna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent breakfast
Stayed 1 night in Apr 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Laura Anne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, food, and stay!

2/10 Terrible

SUNGRAE

Stayed 3 nights in Jan 2023

10/10 Excellent

Alireza, Glendale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience to stay at this property. The staff is always fantastic, and the hotel is in great shame and very clean and orderly. Highly recommend.

6/10 Okay

Oana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
300 euro deposit which is not declared in the booking - not nice if this is applied as a discrimination

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good!!

10/10 Excellent

Gemma

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Lovely stay, great breakfast and really good for children.

10/10 Excellent

Dominik

Stayed 3 nights in Nov 2022

6/10 Okay

SUMAYAH

Stayed 3 nights in Oct 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous staff and rooms.
Great hotel. Very quiet, spacious rooms and bathrooms. Really comfortable beds and pillows. Dinner was fabulous and the breakfast was fantastic. Staff were really helpful. It was a bit of a walk from the station, but you can catch a tram. Cabs and ubers are very difficult in the morning.
Stayed 1 night in Oct 2022

8/10 Good

Juna

Stayed 1 night in Sep 2022