2/10 Terrible
Jason
Travelled with partner
29 Sept 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all seem pretty clueless, except the taller black porter who checked us in the first day. He was pleasant and helpful. Unfortunately the rest of the stay was a disappointment. The mattress was filthy and the sheets too small to stay tucked in. Cleaning staff barged in our room despite having a do not disturb on the door handle. Every night the overnight staff sat beneath our window yelling and smoking and there is no AC or ventilation in the room without the windows open. The toilet was slowly leaking onto the bathroom floor creating a constant puddle. No shampoo or lotion products, only a harsh “hand wash” in the shower. Really weird, variable color unpleasant lighting in the room, with no low light, or dimmable option for evening. I definitely wouldn't say it stands up to the #stayfancy hashtags posted all over their walls. But if #bedifferent means “be inhospitable and rude” then I guess they lived up to that. It is currently 2 AM and I wasn't going to bother with a review even but the smoke and the noise outside our window along with the staff’s response to a request for quiet being to loudly start singing at us, I can’t recommend this hotel to anyone.
Jason
Stayed 1 night in Sep 2023