Premium bedding, in-room safe, desk, blackout curtains
Check availability

Reviews of Theory9 Premium Serviced Apartments Khar

3 out of 5
Theory9 Premium Serviced Apartments Khar
Plot No. 764, 5th Road, Khar West, Behind Rajasthan Restaurant, Mumbai, Maharashtra

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suddha

Liked: Cleanliness, property conditions & facilities, room comfort
I would recommend to my friends. & will stay here
We really enjoyed staying at theory 9 premium apartments. This was our first time experience. The service was excellent
Stayed 9 nights in Jan 2024

2/10 Terrible

Aric

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
After checking in we discovered the safe in the room was not working we called down to the front desk they sent someone up to take a look. He wasn’t able to fix it at that time but said it would be done the following morning, which it was not. But that wasn’t even the worst part. The following day we left the hotel early and were out all day. We came back to the hotel around 9:30 PM and found our common door was wide open and our room door was unlocked. Nothing was taken and we suspect the cleaning person didn’t lock the door after the turned the room over. Regardless, we were not happy at all and immediately checked out of the property and asked for a refund. They wouldn’t even refund the whole stay. They refunded 3 out of the 5 days but we only slept there one night. I would think twice before booking this property.
Stayed 5 nights in Jan 2024

10/10 Excellent

Samit

Stayed 1 night in Jul 2023
Response from Madhav Soni on 6 Nov 2023
Thank you Samit, For giving us the opportunity to host you and for the wonderful reviewTeam Theory9

10/10 Excellent

Pankaj

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Group Stay
My wife and her 5 other school friends (reunion) stayed there for 2 nights. Everyone thanked me for booking such a beautiful accommodation at central location. Hospitality and cleanliness were top notch. May be a chef serving hot breakfast was missing but there are plenty of restaurants around.
Stayed 2 nights in Dec 2021
Response from Theory9 on 13 Jan 2022
Hi Pankaj, Hope you are doing well, Thank you for giving a genuine feedback about our property. We are glad to know that our apartment and services were as per your expectation, We wish to have you stay with us soon. Have a good day, Team Theory9

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Good stay but lacks safety.
I had visited with my family, thinking I'll get an apartment with a kitchen. I had booked 2 rooms out of a three a BHK apartment. I was expecting one another room which would be occupied by someone else, but the reality was it was a duplex apartment with interconnectivity from both houses. I was not given the key to my main door and was asked to access it from the top floor as the door was left open all the time, this is not safe. A kitchen between 6 rooms which was used by their own staff as well and very unhygienic. The rooms were good and comfortable, good view, good open dining table but the safety and the 6 rooms for one kitchen and random staff staying in the rooms out of the 6 BHK made it a bit weird.The interiors are good too.
Stayed 2 nights in Nov 2019
Response from Theory9 on 11 Dec 2019
Dear Guest, thank you for staying with us. We understand that your requirement was for two rooms in a three bedroom apartment, and sincerely apologize for the inconvenience caused. We have our team at the property and we are always there to assist you during your stay. We also have private accommodations like private one bedroom apartment, two bedroom apartment and three bedroom apartment for complete privacy. All our listings are available to book via online with details, for any special request please feel free to reach us prior. We always give one room key and one main door key to our guest, we are not very sure as why you were not provided with the main door key. We have trained staff and there is 24/7 security at the property. Thank you for the compliments for the interiors, we are happy to learn that you had a comfortable stay. We look forward to meet you again and will make sure that you feel like home!! thank you