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Reviews of The Altruist Business Hotel Andheri

3 out of 5
The Altruist Business Hotel Andheri
613, New Nagardas Road, Andheri Metro ST, Exit Gate No. 1, Andheri East, Mumbai, Maharashtra

Reviews

6.0
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

7.2/10

Cleanliness

6.0/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Rahul

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Salil

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute Disaster
An absolute disaster, the staff totally untrained for hotel management and uneven the manager was not reachable for the grievances.
Stayed 1 night in Sep 2019
Response from Team Altruist Business Stays & Hotels on 15 Feb 2023
Dear Guest,Thank you for taking the time to share your experience with us.At the onset, sincere apologies for the inexperience you've had at the hotel. We’ve taken into note your feedback in regards to the services you faced during your stay, and will have those addressed internally & will take corrective necessary measures against it. We would request you consider this as an aberration and not our Altruist standard of business.We would like to regain your trust and I hope you will give us another opportunity by when we can come up to the expectation levels and are able to provide you with an exceptional guest experience. I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future.Please let me know the best contact number and time to reach you. I look forward to speaking with you in order to restore your confidence in The Altruist Business Stays.Warm Regards,Team Altruist Business Hotel & Stays

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean hotel and nice food. The behavior of staff is really memorable.
Stayed 3 nights in Feb 2019
Response from Team Altruist Business Stays & Hotels on 15 Feb 2023
Dear Guest,Thank you for taking out time to review us. We are delighted to know that you enjoyed our hospitality and services. We would also like to thank you for recognizing the efforts extended by our team at The Altruist Business Hotel, who strive daily to extend their very best in terms of delivering excellent guest experiences. Hope to have the pleasure of welcoming you again, we look forward to seeing you soon!Warm Regards,

8/10 Good

Brijmohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Team Altruist Business Stays & Hotels on 15 Feb 2023
Dear Guest,Thank you for taking out time to review us. We are delighted to know that you enjoyed our hospitality and services. We would also like to thank you for recognizing the efforts extended by our team at The Altruist Business Hotel, who strive daily to extend their very best in terms of delivering excellent guest experiences. Hope to have the pleasure of welcoming you again, we look forward to seeing you soon!Warm Regards,

6/10 Okay

Verified traveller

Liked: Room comfort
We stayedthere for 3 days Bed linen not changed. Wifipassword to be changed everyday and need to wait fo hours. Quality of food in restaurant is average Housekeeping quality needs to be improved. At this rate of housekeeping i feel the hoel will become below averge very soon
Response from Team Altruist Business Stays & Hotels on 15 Feb 2023
Dear Guest,Thank you for taking the time to share your experience with us.At the onset, sincere apologies for the inexperience you've had at the hotel. We’ve taken into note your feedback in regards to the services you faced during your stay, and will have those addressed internally & will take corrective necessary measures against it. We would request you consider this as an aberration and not our Altruist standard of business.We would like to regain your trust and I hope you will give us another opportunity by when we can come up to the expectation levels and are able to provide you with an exceptional guest experience. I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future.Please let me know the best contact number and time to reach you. I look forward to speaking with you in order to restore your confidence in The Altruist Business Stays.Warm Regards,