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Reviews of Jassritha Nirvana Residency

3.5 out of 5
Jassritha Nirvana Residency
Plot. No. 56, 17th Road, Santacruz, Mumbai, Maharashtra

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 24 reviews" "
Rating 8 - Good. 11 out of 24 reviews" "
Rating 6 - Okay. 6 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Scott

Liked: Staff & service, room comfort
Disliked: Cleanliness
Practical solution to time in Mumbai
25 minute walk from Bandra/Khar sights and the same time to the International terminal (250 rupees). The staff very friendly and accommodating. Giving assistance and help as and when required. The room and hotel could have been a lot cleaner. It really requires a deep clean. Although it doesn't smell. The hotel served its purpose. Breakfast was fine, nothing to write home about but again served its purpose. Some of the views from the hotel look over the nearby slum. This didn't not make the area feel unsafe at all.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Access from airport good. Food was tasty. Staff was helpful. Would definitely book again.
Stayed 5 nights in Apr 2019

8/10 Good

Adil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Overall it was a good place to stay. Staff are friendly and helpful. Only small criticism would be if the bathroom can be a bit cleaner but still usable.
Stayed 3 nights in Oct 2018
Response from Basudev on 8 Nov 2018
Dear Sir It is heartening to note your appreciative comments about our hospitality, location and rooms. We are committed to consistently providing warm and efficient services to all our guests and compliments such as yours are most encouraging and will always be our greatest reward. We look forward to welcoming you again soon to Nirvana Residences BY 1589 hotels, Mumbai. Regards, Basudev Mahapatra General Manager Nirvana Residences by 1589 hotels, Mumbai

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
About Wifi
Wifi was hard to get, it got disconnected several times and has to call the front desk every time to connect to wifi, which was very discomforting.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Rooms are tiny.
Service was okay. Rooms are tiny. Staff was helpful
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is ok
It was fine. However, the room is quite small for the price. Also, we had booked an Executive Room which is not much different from a standard room but is more expensive (apparently it has a sea view but not really).

10/10 Excellent

Narinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay overnight.
Great location. Good service.
Stayed 2 nights in Jul 2017
Dear Patron, Thanks for reviewing the hotel and would appreciate your effort and time taken to review us. We look forward to serve you in your next visit with us. Regards, Nikhil Sanjay Joshi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice...clean and friendly staff...Great!!!
Stay was fantastic!!! Had a a great time and staff were friendly and always ready to help
Response from Nikhil Sanjay Joshi on 3 Jun 2017
Dear Patron, It was a pleasure to have you stay with us during your recent visit to Mumbai and we sincerely appreciate you sparing time and posting a motivating review. We are delighted to learn that you found our service and product to your satisfaction. At Nirvana residences By 1589, Mumbai we are committed to providing our guests with the highest quality of service and it is appreciation such as yours which keeps us motivated and helps us in delivering our best. Thank you for your recognition. Thanks and Warm Regards, Nikhil Sanjay Joshi General Manager

8/10 Good

V, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean apartments
Good for clean budget stay
Dear Patron, It was a pleasure to have you stay with us during your recent visit to Mumbai and we sincerely appreciate you sparing time and posting a motivating review. We are delighted to learn that you found our service and product to your satisfaction. At Nirvana residences By 1589, Mumbai we are committed to providing our guests with the highest quality of service and it is appreciation such as yours which keeps us motivated and helps us in delivering our best. Thank you for your recognition. Thanks and Warm Regards, Nikhil Sanjay Joshi General Manager

6/10 Okay

Verified traveller

Not far from shopping area and bars
Simple. Clean
Dear Patron, It was a pleasure to have you stay with us during your recent visit to Mumbai and we sincerely appreciate you sparing time and posting a motivating review. We are delighted to learn that you found our service and product to your satisfaction. At Nirvana residences By 1589, Mumbai we are committed to providing our guests with the highest quality of service and it is appreciation such as yours which keeps us motivated and helps us in delivering our best. Thank you for your recognition. Thanks and Warm Regards, Nikhil Sanjay Joshi General Manager

8/10 Good

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close to the airport
Arrived at 2pm at night and reception was available at this time. Service not that great, waited at reception to order a taxi, for more than 15 mins.
Dear Patron, It was a pleasure to have you stay with us during your recent visit to Mumbai and we sincerely appreciate you sparing time and posting a motivating review. We are delighted to learn that you found our service and product to your satisfaction. At Nirvana residences By 1589, Mumbai we are committed to providing our guests with the highest quality of service and it is appreciation such as yours which keeps us motivated and helps us in delivering our best. Thank you for your recognition. Thanks and Warm Regards, Nikhil Sanjay Joshi General Manager

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Conviniant location but quite a few hiccups?
Staff needs a lot of training for western way of living and requirements. But good location.
Response from NIKHIL SANJAY JOSHI on 5 Jun 2017
Dear Patron, Thank you for sharing your feedback with us. Please accept my sincere apologies for the inconvenience caused to you during your stay. We take your feedback very positively and would certainly work on it. We shall set it right immediately. You shall see a definite change on your next visit to Mumbai. We are sorry for not being able to live up to your expectations. Thank you for patronizing Nirvana Residences Mumbai. We have noted all the points that you have mentioned in your feedback. Thanks and Warm Regards, Nikhil Sanjay Joshi

8/10 Good

Riaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful.
Stay was great. The managers Faraz & Shiva were exceptionally accommodating. Must mention that the standard room with the bathroom in the outside was not a good idea. So will recommend those booking to go for the deluxe room. Overall great facilities.
Dear patron, It was a pleasure to have you stay with us during your recent visit to Mumbai and we sincerely appreciate you sparing time and posting a motivating review. We are delighted to learn that you found our service and product to your satisfaction. At Nirvana residences By 1589, Mumbai we are committed to providing our guests with the highest quality of service and it is appreciation such as yours which keeps us motivated and helps us in delivering our best. Thank you for your recognition. Thanks and Warm Regards, Nikhil Sanjay Joshi General Manager

6/10 Okay

Austin

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
It's ok if you stay for a day or 2
Needs some TLC. Standard rooms do not have bathrooms inside. Upgraded to executive room which was much nicer but not worth the charge. Nice staff but good luck on getting things in a timely manner. Hot water system could use an upgrade and the restaurant menu definitely needs to be far more diverse.
Dear Patron, It was a pleasure to have you stay with us during your recent visit to Mumbai and we sincerely appreciate you sparing time and posting a motivating review. We are delighted to learn that you found our service and product to your satisfaction. At Nirvana residences By 1589, Mumbai we are committed to providing our guests with the highest quality of service and it is appreciation such as yours which keeps us motivated and helps us in delivering our best. Thank you for your recognition. Thanks and Warm Regards, Nikhil Sanjay Joshi General Manager

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable hotel.
Room was comfortable and also nice to have access to lounge, dining and kitchen facilities. Staff were friendly. Asif on front desk was very helpful and pleasant.
Response from Nikhil Sanjay Joshi on 3 Jun 2017
Dear Patron, It was a pleasure to have you stay with us during your recent visit to Mumbai and we sincerely appreciate you sparing time and posting a motivating review. We are delighted to learn that you found our service and product to your satisfaction. At Nirvana residences By 1589, Mumbai we are committed to providing our guests with the highest quality of service and it is appreciation such as yours which keeps us motivated and helps us in delivering our best. Thank you for your recognition. Thanks and Warm Regards, Nikhil Sanjay Joshi General Manager

2/10 Terrible

Mahjabi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Never again!
I booked a standard room, which was described as having a living area, kitchen. And private bathroom. I was shocked to find that the kitchen and living space was common, to be shared among 3 rooms. This was not mentioned anywhere on the booking site. What was worse was that the entry to the bathroom was through the common living space, not through the bedroom. The hotel manager insisted that this was a private bathroom. They refused to change the room. I felt unsafe staying in such an accommodation, but the management was rigid and uncooperative. It was late at night, I had no option but to stay in the room provided, but I was too frightened to use the bathroom in the night. I couldn't even have a bath as I would have had to walk in the common area to get to my room. I am surprised that there was no clarity in the description given on the website, and maybe it was a deliberate attempt to fool the public. Next day, after several hours of arguments, I was given a room with an attached bath. I also saw 2 other people fighting at the reception; though they had booked rooms earlier, they were asked to go elsewhere as there were no rooms available
Dear Patron, Thank you for sharing your feedback with us. Please accept my sincere apologies for the inconvenience caused to you during your stay. We take your feedback very positively and would certainly work on it. We shall set it right immediately. You shall see a definite change on your next visit to Mumbai. We are sorry for not being able to live up to your expectations. Thank you for patronizing Nirvana Residences Mumbai. We have noted all the points that you have mentioned in your feedback. Thanks and Warm Regards, Nikhil Sanjay Joshi

10/10 Excellent

Vijay , California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's brand new so need take little time to maintance like tv and other servi8. Overall it's excellent
Response from Nikhil Sanjay Joshi on 3 Jun 2017
Dear Patron, It was a pleasure to have you stay with us during your recent visit to Mumbai and we sincerely appreciate you sparing time and posting a motivating review. We are delighted to learn that you found our service and product to your satisfaction. At Nirvana residences By 1589, Mumbai we are committed to providing our guests with the highest quality of service and it is appreciation such as yours which keeps us motivated and helps us in delivering our best. Thank you for your recognition. Thanks and Warm Regards, Nikhil Sanjay Joshi General Manager

6/10 Okay

Fasal

Liked: Cleanliness
الفندق اقل من جيد
الإقامة جيده لكن السعر عالي جدا الفندق يستحق نجمتين فقط الاكل فقط هندي ويوجد خبز توست وعسل وجام طريقة تعامل موظف الاستقبال جافه نظافة الغرف اقل من جيد ولا يتم تغير فرش السرير مستوى الغرفة مريح والمكيف جديد التلفزيون لا توجد به قنوات عالميه ولا اخبار موقع الفندق مناسب مستوى ألامان عالي جدا المصعد جيد جدا خدمة الانترنت مناسبة جيده جدا مستوى الفرش جيد تم تمديد مدة الإقامة يوم إضافي وتم زيادة السعر بسب الادعاء بترفيع الغرفة مع العلم انه لايوجد اَي فرغ بين الغرف الا ان هناك غرف يوجد الحمام خارج الغرفة أتمنى تطوير المطعم وتحسين الاكل وتحسين معاملة الضيوف من بعض موظفين الاستقبال يمكن الرجوع الي كمرات المراقبة لمعرفة الموظف السئ والتعامل معه مجمل الاقمامة اقل من جيد أوصي بالفندق اذا تم تعديل الملاحظات

8/10 Good

Max

Liked: Cleanliness, property conditions & facilities, room comfort
Gute Unterkunft, aber mit Problemen bei Check-in
Grundsätzlich eine sehr gute Unterkunft. Schöne Zimmer und sehr sauber. Auch ein reichhaltiges und gutes Frühstück. Das WLAN ist ausgezeichnet! Aber leider war der Check-in etwas problematisch! Laut der Beschreibung hatte ich ein Zimmer mit eigenen Bad und Frühstück gebucht. Aber das Hotel meine die Buchung sei nur "only Room" ohne Frühstück und mit Bad ausserhalb des Zimmers. (Das Bad wäre aber nur für mich gewesen: Leider war der Voucher nur in Deutsch und so kam es zu einer längeren Diskussion. Zu guter letzt bekam ich ein kostenloses Upgrade auf ein Deluxe Room inkl. Frühstück. Beim ersten Frühstück noch mal die Diskussion ob es inklusive ist, aber das klärte sich dann auch noch. Hier sollte die Beschreibung auf der Website noch einmal mit dem Hotel abgestimmt werden. Ansonsten war das Personal nett und hilfsbereit. Tipp für Anfahrt: Das Hotel ist direkt am Rotary Park, das kennen die meisten Taxifahrer

8/10 Good

Thomas, Karlsruhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel with friendly staff
The hotel is very nice and comfortable with extremely friendly and professional staff. The room was clean and sufficienty large.
Stayed 7 nights in Feb 2017
Response from Nikhil Sanjay Joshi on 11 Aug 2017
Dear Mr. Thomas, We are happy that you were delighted by Services and you found our staff extremely friendly and Professional. We pay lot of attention to cleaning and hygiene. we look forward to your stay again next time you visit in Mumbai.

6/10 Okay

Chih-Heng

Liked: Room comfort
Stayed 2 nights in Aug 2017
Dear Chih-Heng, We are happy to serve you and look forward for your next visit with us. We would be delighted that you liked our services.

8/10 Good

Shinji

Liked: Cleanliness, staff & service, property conditions & facilities
New Hotel, near the airpot
It was great stay there generally. But my room had not include toilet inside, so I have to go out my room for toilet and show.
Stayed 2 nights in May 2017
Response from Nikhil Sanjay Joshi on 5 Jun 2017
Dear Patron, It was a pleasure to have you stay with us during your recent visit to Mumbai and we sincerely appreciate you sparing time and posting a motivating review. We are delighted to learn that you found our service and product to your satisfaction. At Nirvana residences By 1589, Mumbai we are committed to providing our guests with the highest quality of service and it is appreciation such as yours which keeps us motivated and helps us in delivering our best. Thank you for your recognition. Thanks and Warm Regards, Nikhil Sanjay Joshi General Manager

10/10 Excellent

Patricia, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Praktische und gut durchdachte Unterkunft
Wir hatten für eine Woche das Deluxe-Zimmer gebucht und waren sehr zufrieden. Auf jeder Etage sind 3 Zimmer unterschiedlicher Größe und Ausstattung untergebracht (Standard, Deluxe und Executive), die alle Zugang zur Küche, Essbereich, Wohnbereich und Balkon haben.
Response from Nikhil Sanjay Joshi on 3 Jun 2017
Dear Patron, It was a pleasure to have you stay with us during your recent visit to Mumbai and we sincerely appreciate you sparing time and posting a motivating review. We are delighted to learn that you found our service and product to your satisfaction. At Nirvana residences By 1589, Mumbai we are committed to providing our guests with the highest quality of service and it is appreciation such as yours which keeps us motivated and helps us in delivering our best. Thank you for your recognition. Thanks and Warm Regards, Nikhil Sanjay Joshi General Manager