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Reviews of Ibis Mumbai Vikhroli

3 out of 5
Ibis Mumbai Vikhroli
CTS 17, L B Shastri Road, Vikhroli, Mumbai, Maharashtra

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 5 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

9.0/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

YONGKI

Stayed 7 nights in Jan 2024

10/10 Excellent

JU H

Stayed 2 nights in Dec 2023
Response from Anant Leekha on 16 Dec 2023
Hi Guest, Thank you for your review! I’m so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience in our property, but it’s great to know that we are on the right track. Let me know if there is anything else we can do to make your next visit even better.Regards,Anant LeekhaGeneral Manager

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities
Modern hotel, but nothing attractive about the area. The service in the bar and restaurant was poor. Very slow and disorganised. Breakfast food offer limited. In the bar, nearly all the tables were reserved, but there was never anybody in there! Music in the public areas far too loud, and it wasn’t relevant to the few people who were there.
Stayed 2 nights in Nov 2023
Response from Anant Leekha on 13 Nov 2023
Hi Michael, We extend our sincere apologies for the inconvenience caused.I can assure you that your experience was certainly not reflective of our everyday service standards.We strive to provide meaningful experience for every guest, This is to inform you that your observations have not gone unnoticed and we are taking the appropriate measures and trainings for our team membersWe appreciate your efforts to share the feedback with us. This helps us to remain the hotel of your choice. Assuring you to emerge stronger,Keeping you at the heart of everything we do, always.Regards,Anant Leekha General Manager

10/10 Excellent

winayak

I liked everything, the check in was fast. Food was very good, some excellent. Room was clean good. Only thing I would say is the bed mattress could have been a little harder. As I have bad back, some people do need a mattress that does not sink.
Stayed 2 nights in Oct 2023
Response from Anant Leekha on 17 Oct 2023
Hi Winayak,Hi Anil,Thank you for your review! I’m so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience in our property, but it’s great to know that we are on the right track. We are sorry to hear about your sleep experience, we do have hard bed provision. Next time do let us know if you require the same. Let me know if there is anything else we can do to make your next visit even better.See you soonRegards,Anant LeekhaGeneral Manager

6/10 Okay

PRASHANT

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bit disappointed.
Stayed 3 nights in Jan 2023

8/10 Good

Budhaditya

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Nimit

Disliked: Staff & service, room comfort
Avoid this hotel!
Absolutely arrogant staff, cold breakfast, worse than a 2 star hotel
Stayed 1 night in Nov 2022

6/10 Okay

prashant

Business traveller
Disliked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

tariq

Liked: Cleanliness, staff & service, amenities
clean hotel nice staff good breakfast
Stayed 2 nights in Jul 2022

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, helpful, and attentive. Rooms were well kept and clean. The breakfast was great, definitely get that! I would highly recommend this place to anyone!
Stayed 6 nights in Jun 2022

10/10 Excellent

Bhairam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Kishore

Stayed 3 nights in Nov 2021

6/10 Okay

Hisashi

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

2/10 Terrible

SUNGKANG

Stayed 1 night in Dec 2023
Response from Anant Leekha on 16 Dec 2023
Hi Guest,We extend our sincere apologies for the inconvenience caused. I can assure you that your experience was certainly not reflective of our everyday service standards.We strive to provide meaningful experience for every guest, This is to inform you that your observations have not gone unnoticed and we are taking the appropriate measures and trainings for our team members We appreciate your efforts to share the feedback with us. This helps us to remain the hotel of your choice. Assuring you to emerge stronger,Keeping you at the heart of everything we do,always.Regards,Anant Leekha,General Manager

10/10 Excellent

Ali Saed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Bernd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war super sauber mit sehr freundlichen Personal. In der Nähe befinden sich 2 Shopping Malls was für uns bei 3 Nächten als Stopover Hotel und guter Nähe zum Flughafen sehr gut gelegen war. Das Frühstück war okay aber für uns aureichend. Frische Säfte Obst und Eierstation. Das einzigste was schade war ist, das auf der Aussenterasse ( sehr schön) Die Vögel sich an den Resten auf den Teller bedienten. Dies wäre einfach damit zu lösen, das die Teller direkt vom Personal eingesammet werden. Alles in allem würden wir das Hotel sofort wieder buchen.
Stayed 4 nights in Mar 2023
Response from Anant on 24 Apr 2023
Dear Guest,Thank you for your feedback. Team is highly motivated to read your feedback. We extend our sincere apologies for the inconvenience caused. I can assure you that your experience was certainly not reflective of our everyday service standards.We strive to provide meaningful experience for every guest, This is to inform you that your observations have not gone unnoticed and we are taking the appropriate measures and trainings for our team members We appreciate your efforts to share the feedback with us. This helps us to remain the hotel of your choice. Assuring you to emerge stronger,Keeping you at the heart of everything we do, alwaysWarm Regards,Anant LeekhaGeneral Manager

8/10 Good

patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022