Deluxe Triple Room, 1 Bedroom, Non Smoking, City View | 1 bedroom, in-room safe, desk, iron/ironing board
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Reviews of Hotel Sai Leela Grand

3 out of 5
Hotel Sai Leela Grand
Andheri East, Rk Mandir Road, Kondivita, Bhim Nagar, Mumbai, Maharashtra

Reviews

3.0
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 4 out of 6 reviews" "

3.6/10

Cleanliness

3.6/10

Staff & service

2.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Rakesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They have to improve their service quality and room cleanliness
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst
they put in another hotel
Stayed 1 night in Feb 2019
Response from SAURABH on 25 Feb 2019
SORRY FOR TROUBLE

2/10 Terrible

santhosh kumar

Disliked: Staff & service, property conditions & facilities, room comfort
Miniature rooms and toilet with no windows and ventilation. Highly overpriced.
Stayed 1 night in Mar 2018
Response from Shahid on 31 Mar 2018
Greeting from Sai Leela Grand. Sir we are sorry for your inconvenience their are windows and ventilation,you should to ask room boy to open window please make sure if you come next time if you have any problem you can call on reception anytime, thanks to chose us. Best Regards Shahid yousuf

6/10 Okay

Monu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not so Pleasant
Not so good room was very small with no ventilation, triple room mentioned but only double bed room was available. Further washroom too small, overall not so good experience
Stayed 4 nights in Feb 2018
Response from shahid on 31 Mar 2018
Greeting from Sai Leela Grand, sorry for your inconvenience. Best regards Shahid yousuf

4/10 Poor

Rahul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sai Leela grand stay
Not good condition. Pictures does not match with actual hotel. Rooms and bathroom is dirty. Pot cover was broken and it was not fixed after requesting too.
Stayed 3 nights in Jan 2018
Response from saaurabh p singh on 28 Jul 2018
thank you for booking for us sorry for your inconvenience we will make a better of it for the next time best regards saurabh p singh

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imagine the worst hotel you can, this one is worse
This place shouldn't even be on Orbitz! We arranged a shuttle from the airport which never showed up. The local taxi driver didn't even want to go to this place. Check in was a disaster as they didn't have us listed, which was the end of their disinterested "help" on the matter. We had to call Orbitz to straighten it out (all on our own international minutes). Finally we got checked into literally the filthiest hotel room I've ever seen. Mosquitos everywhere inside the room. Dirt and mold on the walls. Booked a city view and the room had no windows. Booked 2 double beds and got 1 bed and a stained mattress on the floor. Bathroom was only a sink, toilet and showerhead in an otherwise completely empty room. No soap, no shampoo, no toilet paper. An absolute dump in every sense of the word. We checked out immediately and moved to another hotel at great additional expense. Do not even consider staying here!
Stayed 1 night in Dec 2017
Response from saaurabh p singh on 28 Jul 2018
thank you for booking with us sorry for that some problem of management we will make best of it for next time best regards saurabh p singh