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Reviews of Hotel Regal Palace

3 out of 5
Hotel Regal Palace
Opera House, Tata Road No 1, Opp.Roxy Cinema, Sopariwala Estate, Mumbai

Reviews

6.6
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abhilash

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!!!
Stayed 2 nights in Sep 2023

6/10 Okay

Robin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel management and staff are friendly and work hard. However, this is not a hotel for at least the American tourist expecting, say, what would be a standard room at a Hilton, Holiday Inn or Marriott property. Hotel rooms have a run-down, dingy atmosphere; though to be fair, the hotel is under renovation. Location is excellent, if your work is in/around the South Mumbai area. A train station is a few minutes away, and buses/taxis/Uber are easily available. Hotel has a three-star rating at Expedia. I would rate it no more than two-stars.
Response from zubair momin on 4 Jul 2023
Greetings from hotel Regal Palace . We are pleased to receive your review. our location makes it very convenient for our guests and we are glad that it added value to your stay. It feels good to realise that we served you well on your visit and we have accumulated your patronage and support for all the right reasons. We are happy to peruse your positive comments on our warm hospitality and personalised services.Looking forward to serve you again. We are sorry for inconvenient caused to you. we have noted the concern raised by you and will definitely look into the issue Thank you.

10/10 Excellent

Parvez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Response from zubair momin on 11 Jan 2023
Greetings from Hotel regal Palace. We are pleased to receive your review. It feels good to realise that you liked our hotel and very happy to peruse your positive comments about the same. Looking forward to serve you again. Thank you.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Zubair momin on 11 Jan 2023
Greetings from Hotel Regal Palace, Thank you for the review, We are sorry for inconvenient caused to you. Hope to serve you again in near future.

2/10 Terrible

Kamesh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst experience and worst 3 star hotel ever room full of cracks and non pest control
Stayed 2 nights in Oct 2022
Response from zubair momin on 29 Oct 2022
dear guest,Greetings from Hotel Regal Palace, Thank you for the review, We are sorry for inconvenient caused to you. we have noted the concern raised by you and will definitely look into the issue. Hope to serve you again in near future.

8/10 Good

Saji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok
Stayed 1 night in May 2022
Response from Shehzad Shaikh on 26 Apr 2023
Dear Guest, Greeting from Hotel Regal Palace, We are please to receive your review also It feels good to realize that we served you well on your visit and we have accumulated your patronage and support for all the right reasons. We are happy to peruse your positive comments on our warm hospitality and personalized services. Looking forward to serve you again. Thank you.

4/10 Poor

Shail

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Breakfast provided but required to eat in room.
Stayed 1 night in Mar 2019
Response from Asif on 12 Apr 2019
Greetings from Hotel Regal Palace. We are pleased to receive your review, hope to serve you again in near future.

8/10 Good

Mohammed

Liked: Staff & service, property conditions & facilities, room comfort
Handy ...in midst Mumbai.
Hotel is centrally located and walking distance to popular Marine Drive. Few minutes to Chandi Railway station , eateries . taxis Banks , shops etc. Hotel proper is on 2 levels and serviced by a lift/stairs.Wash room is compact. Breakfast is a mix of continental /curry.For Muslim clients there is a Masjid on premises.Hotel is value for money.
Stayed 17 nights in Nov 2018
Response from Zafar Shaikh on 3 Jan 2019
Dear Mr. Mohammed, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our location. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Hotel Regal Palace! Best Regards, Zafar Shaikh

6/10 Okay

HARSH

NOT SATIESFIED
IT WAS OK
Stayed 2 nights in May 2018
Response from Hotel Regal Palace on 26 Sept 2018
Greetings from Hotel Regal Palace.We are pleased to receive your review, Hope to serve you again in near future.