Everywhere else in india you feel welcome - not here! Everything was an absolute inconvenience to the staff.
at check in, they didn’t greet us and kept our passports all day as ‘they hadn’t processed them’, gave us no info on breakfast, checkout times, which floor our room was on or the WiFi password. Every time I phone the front desk to ask it was like I asked them to give me a kidney and they were annoyed I had phoned.
I requested a non smoking. You could smell the smoke. The room had no window. The room size was fine but The shower flooded the bathroom every time as it didn’t drain quickly. Room wasn’t serviced at all over 3 nights. No bin emptied. No bed made. No new towels. No water. The room was very noisy and could hear music and conversation all the time. Plus someone had tried the handle of the door and rattled it through the night - not nice at all! At 9pm one night, a staff member knocked on the door trying to sell food.
I needed to do some Laundry, getting the price list and finding out where to leave the laundry bag was a headache in itself and reception was unhelpful. They told me I would have it back the next night but I didn’t.
Finding out where breakfast was yet another annoyance for reception as they had to stop their phone conversation to show us. Breakfast options were ok. There was cereal but no cold milk. One day it was not even open an hour after it was supposed to be so we had to leave for a tour with no food / coffee.