it was a terrible experience. we had booked a room at arma court located at bandra. when we arrived, i was told that i am being shifted to another of their branch, which is closer to the US embassy. We boarded on the van provided from the hotel, and next thing we know, we were taken to their branch at Saki naka, about 13 kilometers away from the embassy. I called the hotel manager at bandra, and he told me that he has no rooms available whatsoever at bandra. so i called HOTELS.COM rep, and she had a talk with the hotel manager and then she assured me that the hotel will provide me transportation back and forth the US consulate, both days. I was in for a surprise. after dropping us at the US consulate fingerprint location, the driver left and upon calling the bandra manager, he told me that he vl only provide ine way and not two ways. It cost me about rs.450 axtra for hiring a cab thrice during this trip...