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Reviews of GSK Hotel

3 out of 5
GSK Hotel
162-A Lal Bahadur Shastri Marg, Satejeevan Society, Kurla West, Mumbai

Reviews

5.6
Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 3 out of 8 reviews" "

5.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Old property surrounded by trees and lots of mosquitoes .
Stayed 2 nights in Jan 2020

4/10 Poor

Shrikant

Disliked: Cleanliness, staff & service, property conditions & facilities
Not so pleasant
The cleanliness of Hotel is very very poor. Lot cockroaches are moving around and gives very dirty feel. The bathroom was not clean and hence giving bad smell.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was an OK stay. Not that great. The staff was nice.
Stayed 1 night in Jul 2018
Response from Manager on 16 Aug 2018
Hello Thanks for the feedback, could you please elaborate, so we can improve accordingly. Thanks.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice..
It's nice and clean hotel..But there is no good food near that area , and in hotel they don't have their own kitchen..
Stayed 2 nights in Jun 2018
Response from Eshan on 10 Jul 2018
Dear Guest, thanks for the feedback, we have taken your feedback and will improve accordingly.

2/10 Terrible

Ravimani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from GSK Hotel on 30 May 2018
Hello Revimani, thanks for the review, do let us know your feedback on how we can improve.

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfying Stay
Check-in was hassle free. Room was of good size Washroom was good. Service was prompt. Hotel people were cooperative and helpful. One problem that we faced was the hotel was not equipped with arrangement to accept card payment. They wanted cash but an ATM was available nearby so their not accepting card payment was a minor irritant.
Stayed 2 nights in Jan 2018
Response from Eshan on 2 Feb 2018
Thanks Manoj for the kind review. Really glad that you liked our hotel and services. We have taken your feedback regarding card payments and will make sure its available soon to all our future guests. Thanks.

10/10 Excellent

Shradha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Eshan on 2 Feb 2018
Thanks for the kind rating.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déconseillé
Quartier et hôtel sales Loin de l'aéroport Clim bruyante, cafards dans la salle de bain
Stayed 1 night in Jul 2018