Located in Mbombela, Hotel Promenade is in the city center. Promenade Shopping Centre and Nelspruit Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nelspruit Private Nature Reserve and Lowveld National Botanical Garden. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Nelspruit (MQP-Kruger Mpumalanga Intl.) - 30 min drive
Restaurants
McDonald's - 18 min walk
Chicken Licken - 6 min walk
Mugg & Bean - 19 min walk
Ocean Basket - 8 min walk
Jock & Java - 10 min walk
About this property
Hotel Promenade
Family-friendly hotel in a shopping district
Consider a stay at Hotel Promenade and take advantage of a poolside bar, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
An outdoor pool
Free self-parking
Buffet breakfast (surcharge), tennis courts and supervised childcare (surcharge)
Tour/ticket information, wedding services and meeting rooms
Room features
All 71 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with baths or showers and free toiletries
Flat-screen TVs with satellite channels
Balconies, childcare services and coffee/tea makers
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: ZAR 140 for adults and ZAR 55 for children
A bar/lounge
A poolside bar
A restaurant
Restaurants on site
The Hotel Bar and Terrace
Town Hall Restaurant
Things to do
Gym
Outdoor pool
Tennis
Family friendly
In-room babysitting
Laundry facilities
Outdoor pool
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Wedding services
Business services
Business centre
Conference centre
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
More
2 floors
Banquet hall
Building
Built in 1950
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Limited room service
Outdoor space
Balcony
More
Air conditioning
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Renovations and closures
This property is closed from October 19 2022 to October 18 2024 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately ZAR 140 for adults and ZAR 55 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
National rating
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Property is also known as
Best Western Hotel Promenade Nelspruit
Hotel Promenade Nelspruit
Promenade Nelspruit
Best Western Promenade Nelspruit
Best Western Promenade
Best Western Hotel Promenade
Hotel Promenade Hotel
Hotel Promenade Mbombela
Hotel Promenade Hotel Mbombela
Frequently asked questions
Does Hotel Promenade have a pool?
Yes, this property has an outdoor pool.
Is Hotel Promenade pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Promenade?
Self-parking is free at this property.
Hotel Promenade Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
When checking in, the reception firstly said they cannot find the booking made through Hotels.com.
After waiting 15minutes, they found it and complained about the rate we paid through Hotels.com. I believe this complaint should not be directly at me as the rate i pay is agreed with Hotels.com. Not the best Hotel experience i have had.