Search Hotels Near Mountain Grove Shopping Center, San Bernardino

"Great"

"The check- in clerk was so polite and did get job well. The breakfast was great! Room was clean and the beds were very comfortable. We enjoyed our stay."

"Paid a fair price for the room but got surprised by additional parking fee. It’s a motel, not a downtown hotel. Guessing 100% of guests arrived by car and no shortage of parking lot. Staff less than engaged. Finally, overpowering sweet/chemical smell in hallway that made sleeping in the room tough. Spoke with front desk and she pretended to be unaware (impossible) and said she would put in a work order for the following day. Nice enough property, though. "

"The hotel is dated. At check in, I politely requested a room close to the front desk or elevator and was given a room all the way to the end of the hallway. Exact opposite of what was requested. I forgot a toothpaste and when I asked if there is anything complimentary or to purchase, I was directed to go to Walmart instead. I found out today that I was charged $15 for a make up stain… I don’t wear make up and only had foundation/pressed powder with me in the bathroom counter that was placed on a tissue paper flat, laid out on the bathroom counter. It was ridiculous charge that did not make any sense to me. When I checked out… no one was at the desk do me to get my check out receipt. I waited had no one was there to assist me. I spoke to heather, who was nothing but kind on the phone and was told the manager named Jennifer was the one that added the $15 charge for a stained towel tha clearly did not exist. They were quick to charge but so slow in sending back the deposit refund. I have stayed a variousHiltons before and never had any issues like this before. "

"No breakfast served"

"Nice and clean"

"The ice machines need attention"

"Room was super dirty and had roaches went to front desk and asked for new room moved room and new room had the same issues. Ended up leaving and got a refund front desk was super nice though "

"Everything was amazing the room was spacious and clean and my son loved the pool."