Search Hotels Near Mountain Cove Marina, Sevierville

"Water park was closed and was put in the hotel across the street from the main building with everything in it."

"Great for family and kids will enjoy all the activities and both water parks."

"One of the worst hotel stays I've ever had. Walls had holes, and the holes that had been filled in were not painted. Food from a previous guest was left in the refrigerator and I have no idea for how long. Opened the refrigerator door and it caused me to gag. No coffee maker. Manager had to track one down for us. No microwave. If you wanted to heat something up, you had to get dressed and go to the lobby. Sheets seemed clean, but the blanket had make-up stains on it. Requested maid service and never got it. They didn't even collect the trash. Had an indoor pool. It seemed to be in disrepair and was closed. No mention of it when I checked in. Had a room for handicapped and you had to use an alternate hallway for a RAMP to get to the FIRST floor room. When I opened the door to that hallway, it was dark and it reeked. The smell was a cross between sex and microwave popcorn. They say they had a continental breakfast but there was no way i would trust it. Couldn't get a signal on the TV the first night there. Talked to the manager on duty and all he said was he would tell the manager tomorrow. No talk of a discount or another room. If this is a "Best" Western, I'd hate to see the worst! "

"This is the best kept secret place to stay as far as being an inexpensive place to stay. Ms. GRACE is a wonderful hostess. She will make sure everything is perfect for you. There is a pool. Its conveniently located before coming into town & heavy traffic. "

"Hotel was older but maintained well. Great location and breakfast was good. Will be staying here again."

"We have stayed here a number of times. The facilities are fine. We were extremely disappointed this past time. We stayed there three nights and never did they pick up used towels and washcloths, or empty trash. We were told they did it every other day. Even when we requested service to our room the after the second night, nothing was done. Don't know if front desk or cleaning staff dropped the ball. With just myself and wife, we ran out of kleenex adter one night, out of body wash and shampoo after second night.. It is a fine hotel for the price but service stunk."

" Staff was friendly. Breakfast was o.k. The sheets on the bed were very rough. I think they had been washed with the towels. Property is in need of updates "

"Parking was very accommodating for what I was driving "

"Be prepared for check-in to take awhile if you book through expedia. Front desk is not trained to handle that. Our room was ready early, 1 of the few good things. We went to the water park area only to discover that at least half the water areas were closed. We went to the small rooftop pool which was extremely crowded since almost everything else was closed. Several slides were open but that was it. It is ridiculous to pay for a water park stay & they be inoperational. They could have at least offered discounts for the adventure part of the resort. Our bed was hard & uncomfortable but the pillows were ok. We ordered pizza from off site because we've had bad experiences with the resort food. So disappointed with our stay."