Search Hotels Near Morro dos Prazeres, Rio de Janeiro

"Wifi is unstable, rooms are clean bathrooms it depends what you consider clean! Breakfast is good, co working space is not available on floor 1, the do have a room to reserve but only one. For a 5 star hotel it lacks the wow factor and the amenties. Staff are great!"

"I’m honestly really disappointed with my stay at this hotel in Rio. The first room we were given was nothing like the photos online and was in really poor condition. It was dirty, had a strong moldy smell, and it genuinely felt like we were put in one of the worst rooms they had available. It was such a frustrating way to start our trip. To their credit, they did move us to another room after we complained, and I appreciate that they made the change. But it’s still hard to get past the feeling that we were initially placed in a room they knew was far below standard. No guest should have to ask just to be given a clean and acceptable room. Another frustrating issue was the housekeeping. Our toilet paper was not refilled unless we specifically asked for it, which is such a basic thing that should be handled automatically. It added to the feeling that the overall service and attention to the rooms was lacking. The only truly positive part of the stay was the breakfast, which was genuinely good every morning, and the busboys were incredibly kind and helpful each time we had breakfast. Even though they changed our room, I’m still left disappointed overall because the first impression and the lack of basic upkeep really affected our trip. "

"Clean room, nice staff, Rich and delicious breakfast"

"Very disappointed. The property itself is nice. The rooms have spider webs. The hot water is hit and miss. Some days you get it and other days you don't. Breakfast is skimpy at best. There are 80 steps I had to take with two 20 kg bags. That is just insane. They don't tell you that at the time of booking. Also, the description of the Azul room is incorrect on Expedia. This room is NOT 568 square feet. Expedia shows free breakfast but the hotel wants to charge you for breakfast. Overall I would not stay here."

"Staff is excellet"

"Localização boa e atendimento muito bom."

"Our host (Alex) made the stay great. He was responsive and attentive to our needs."

"Nice staff terrible management that is extremely unwelcoming and arrogant. Expect to receive harassment if you point any of the many shortcomings of the establishment I continue to receive rude emails days later from the manager for daring to post anything other than a 10/10"

"I needed a place for the night and this served well. The breakfast was great. Only negative remark would’ve that there was no towel in the room. Otherwise definitely a place I’d pick again"