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Reviews of Hotel Costanero Montevideo- MGallery

5 out of 5
Hotel Costanero Montevideo- MGallery
Rambla Republica del Peru 1371, Montevideo

Reviews

9.4

Exceptional

Rating 10 - Excellent. 120 out of 155 reviews" "
Rating 8 - Good. 26 out of 155 reviews" "
Rating 6 - Okay. 4 out of 155 reviews" "
Rating 4 - Poor. 3 out of 155 reviews" "
Rating 2 - Terrible. 2 out of 155 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is by the beach and walking distance to restaurants like Hard Rock. Inside the hotels bar and restaurant is excellent for staying in. Everyone was friendly and extremely nice!!
Stayed 4 nights in Apr 2024
Response from Cecilia De Rosa on 22 Apr 2024
Dear Daron, we are delighted to hear that you enjoyed our beachfront location and our bar and restaurant. Our team at Hotel Costanero Montevideo - MGallery is thrilled to receive your positive feedback. We look forward to welcoming you back soon. Best regards, Hotel Costanero Montevideo - MGallery

10/10 Excellent

Brian Wesley, Marietta

Stayed 6 nights in Mar 2024
Response from Cecilia De Rosa on 15 Apr 2024
Dear Brian,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Mar 2024
Response from Cecilia De Rosa on 25 Mar 2024
Dear Robert, We are delighted to hear that you had a great experience with us. Thank you for choosing Hotel Costanero Montevideo - MGallery. We look forward to welcoming you back soon. Best regards, Hotel Costanero Montevideo - MGallery

10/10 Excellent

Virginia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Front desk staff was very helpful. Room had all necessary amenities.
Stayed 4 nights in Mar 2024
Response from Cecilia De Rosa on 21 Mar 2024
Dear Virginia, thank you for your kind review. We are delighted to hear that you enjoyed our hotel and that our front desk staff was helpful. We strive to provide all necessary amenities for a comfortable stay. We hope to welcome you back soon. Best regards, Hotel Costanero Montevideo - MGallery

8/10 Good

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 5 nights in Mar 2024
Response from Cecilia De Rosa on 18 Mar 2024
Dear Eduardo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had previously been to the Hotel Costanero. A very nice and very new hotel, the attention of the guys at the front desk is excellent. Upon arrival they recognized me as a member of Expedia and the chain, they sent me a tray with delicious sweets and a welcome letter to my room, these are very nice little details that make a difference and make the guests feel better. I stayed there with my wife for 6 nights on the 6th floor and we had a great time. The breakfast was excellent and abundant, the Cuban girl who works there gave us very special treatment. The rooms overlooking the Rio de la Plata have an incredible panorama of the beach. I am a travel agent in NYC and I pay a lot of attention to the attention and details, the Hotel is well managed. The only thing is that the pool is very cold, the rest is excellent. I will be back!!
Response from Cecilia De Rosa on 18 Mar 2024
Dear Fernando,We very much appreciate your comments regarding your stay at the Hotel Costanero Montevideo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Great location with a fantastic beach 100 meters away. The staff were very friendly and helpful (especially Celeste). Highly recommend this hotel.
Stayed 2 nights in Mar 2024
Response from Cecilia De Rosa on 18 Mar 2024
Dear Anthony,We very much appreciate your comments regarding your stay at the Hotel Costanero Montevideo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Brent, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel feels very new, everything is shiny and sparkly. We were upgraded to a beautiful room overlooking the water, very large room with a large washroom. Breakfast was excellent, and great service from the front desk.
Stayed 1 night in Feb 2024
Response from Cecilia De Rosa on 18 Mar 2024
Dear Brent,We very much appreciate your comments regarding your stay at the Hotel Costanero Montevideo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Christopher Spencer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conviently located and very nice. The bar was amazing and Diego made the best cocktails. Cauce, the restaraunt, had amazing dinner and the breakfast bufft was perfect.
Stayed 3 nights in Feb 2024
Response from Cecilia De Rosa on 21 Feb 2024
Dear Christopher,We very much appreciate your comments regarding your stay at the Hotel Costanero Montevideo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Cecilia De Rosa on 29 Jan 2024
Dear MArtin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Lea, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, lots of dining options within walking distance. We were disappointed with the beach. Not clean and no facilities
Stayed 2 nights in Jan 2024
Response from Cecilia De Rosa on 30 Jan 2024
Dear Lea,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are attentive and the property is well cared for. It was a great location and made our stay in Uruguay enjoyable.
Stayed 3 nights in Jan 2024
Response from Cecilia De Rosa on 10 Jan 2024
Dear Alexander,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Fernando

Stayed 9 nights in Dec 2023
Response from Cecilia De Rosa on 5 Jan 2024
Estimado Fernando,Muchas Gracias por su puntuacion acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High class hotel with great beach view
Our room had an amazing view of Pocitos beach, we enjoyed watching amazing sunsets from here with the old town in the distance. We booked an Executive room with Sea View. The room was large with a huge bed and plenty of cupboards and space to spread out. The hotel has an outdoor pool area with loungers - during the week we had entirely to ourselves. It was really relaxing. There is also a sauna and a well equipped gym. The staff are friendly and helpful. We received excellent service from the lobby bar where we got coffees and drinks
Stayed 7 nights in Nov 2023
Response from Cecilia De Rosa on 10 Dec 2023
Dear Gavin,Thank you for your kind review of your stay with us at the Hotel Costanero Montevideo - MGallery. We are thrilled to hear that you enjoyed the stunning views of Pocitos beach from your Executive room and taking advantage of the outdoor pool area and its loungers during the week. It is also wonderful to know that our staff provided you with excellent service at the lobby bar.At Hotel Costanero Montevideo - MGallery, we strive to make every stay memorable and enjoyable for our guests. We are elated that your stay here was a positive one.We look forward to welcoming you back in the future.Sincerely,

10/10 Excellent

janaina thaynara

Stayed 3 nights in Dec 2023
Response from Cecilia De Rosa on 5 Jan 2024
Estimada Janaina,Muchas Gracias por su puntuacion acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

10/10 Excellent

Kryspin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and all the amenities. Get a drink from Bruno at the bar. Amazing place would stay again! Prime location right across from the best beach. Has coffee maker and mini bar. Spotless clean and modern. Simply sexy.
Stayed 1 night in Nov 2023
Response from Cecilia De Rosa on 6 Dec 2023
Dear Kryspin,Thank you so much for taking the time to review our Hotel Costanero Montevideo - MGallery. It's so rewarding to receive your glowing praise and we are thrilled to hear that you enjoyed your visit with us. We are delighted that you found our property gorgeous and modern, with a prime location right across from the best beach. Our team is also thrilled to hear that Bruno at the bar was able to provide you with excellent service. We're glad to hear that you would stay again with us in the future!At Hotel Costanero Montevideo - MGallery, we strive to make every stay unforgettable for our guests and ensure all guests feel welcomed and taken care of during their time with us. We wish you all the best!Warm regards,

10/10 Excellent

Alexander, Plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice modern place, especially for Montevideo. It's what I hope for when getting a boutique hotel experience. The staff was so professional too, but without seeming impersonal. I really got the sense that they wanted to help and be friendly. I wholeheartedly recommend this place when coming to Montevideo!
Stayed 3 nights in Nov 2023
Response from Cecilia De Rosa on 30 Nov 2023
Dear Alexander,Thank you for your kind words and positive review! We truly appreciate your support and are delighted to hear that you enjoyed your stay at Hotel Costanero Montevideo - MGallery. It is our pleasure to provide you with a boutique hotel experience, and we are so pleased that you enjoyed the professionalism and friendliness of our staff. At Hotel Costanero Montevideo - MGallery, we strive to create an atmosphere of hospitality by providing outstanding customer service to all of our guests. Thank you for recommending us! Sincerely,

10/10 Excellent

Eddy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from the check-in to the bar and food servers where excellent.
Stayed 1 night in Nov 2023
Response from Cecilia De Rosa on 14 Nov 2023
Dear Eddy, Thank you for your kind and generous words. We are delighted that you had a pleasant experience with our staff and we strive to ensure that all of our guests have the same experience. The hospitality of our staff is a reflection of the values we uphold here at Hotel Costanero Montevideo - MGallery and we thank you for taking the time to share your experience with us. We hope to have the pleasure of welcoming you back in the future. Warm regards,

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice new hotel. A bit out of the way from old town but an Uber will get you there easily. The front counter staff were excellent and very helpful with everything, as were the staff at breakfast. One of the gentleman working at the bar wasn't very friendly. Not sure if it was because I spoke English, or what, as he seemed friendly to the Spanish speakers, but he was the exception. The other bar staff were excellent. Also, the only other item I'd change was that there was no coffee machine in the room. Not sure I have ever stayed in a hotel that did not have a coffee machine in the room, especially a 5 star. But otherwise I did enjoy my stay.
Stayed 4 nights in Nov 2023
Response from Cecilia De Rosa on 14 Nov 2023
Dear Tanya, It is great to hear that your overall experience with us was a pleasant one. We are delighted to know that the front counter staff and breakfast staff were excellent. While we apologize for any negative experiences you had, our aim at Hotel Costanero Montevideo - MGallery is to ensure each guest feels welcome and taken care of, regardless of language. We value all feedback and take it seriously as we strive towards hospitality excellence. Thank you for your review, your feedback is very important to us. Sincerely,

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly from the moment we walked in.
Stayed 1 night in Nov 2023
Response from Cecilia De Rosa on 7 Nov 2023
Dear Leigh,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Cecilia De Rosa on 26 Sept 2023
Prezado Roberto,Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve.Atenciosamente,

10/10 Excellent

ROBERT

Stayed 1 night in Sep 2023
Response from Cecilia De Rosa on 20 Oct 2023
Dear Robert,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Jeordan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Especially Max, who welcomed us with grace and elegance.
Stayed 2 nights in Sep 2023
Response from Cecilia De Rosa on 19 Sept 2023
Dear Jeordan,We very much appreciate your comments regarding your stay at the Hotel Costanero Montevideo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Warren H. Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff ever. The night bartender, NOT the great guy with the mustache, but the very thin guy who's there at night, could be a lot friendlier. He made me wait 1/2 hour one night for the bar bill. He comes off as a little hostile. But everyone else was wonderful.
Stayed 3 nights in Sep 2023
Response from Cecilia De Rosa on 19 Sept 2023
Dear Warren,We very much appreciate your comments regarding your stay at the Hotel Costanero Montevideo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Sep 2023
Response from Cecilia De Rosa on 19 Sept 2023
Dear Alexander,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely, welcoming hotel in a city that really is worth a visit.
Stayed 4 nights in Aug 2023
Response from Cecilia De Rosa on 8 Sept 2023
Dear Warren,We very much appreciate your comments regarding your stay at the Hotel Costanero Montevideo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in a while! Service, property, all !
Stayed 2 nights in Aug 2023
Response from Cecilia De Rosa on 29 Aug 2023
Dear Paula,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Cecilia De Rosa on 7 Aug 2023
Dear Roberto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

MARTIN

Travelled with family, Travelled with partner
Nice decoration and views, Few parking spaces, no coffee on rooms, no ironing utensils, small gym, good breakfast.
Stayed 1 night in Aug 2023
Response from Cecilia De Rosa on 7 Aug 2023
Dear Martin,Thank you for taking the time to tell us about your experience at the Hotel Costanero Montevideo - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

4/10 Poor

James

Travelled with family
Nice quiet location…front desk staff ok but doormen literally watched us struggle with our luggage and didn’t offer any assistance; wait staff had a really hard time understanding English - fair enough it’s their country - abd we tried with our limited Spanish which they also had a hard time understanding; housekeeping staff never answered their phone and all simple requests were ignored; bartender had no idea what a Tom Collins cocktail was despite it being offered in all public spaces including the elevators. Try to stay somewhere else.
Stayed 2 nights in Jul 2023
Response from Cecilia De Rosa on 25 Jul 2023
Dear James,Thank you for taking the time to tell us about your experience at the Hotel Costanero Montevideo - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAFF! Beautiful and clean hotel!
An absolutely wonderful, helpful staff and a beautiful hotel! Highly recommend this. One of the best hotels I’ve stayed in in quite a while. Well done Hotel Constanero!!
Stayed 1 night in Jul 2023
Response from Cecilia De Rosa on 24 Jul 2023
Dear Jhon,We very much appreciate your comments regarding your stay at the Hotel Costanero Montevideo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay anywhere else ! This is it!
Fabulous space and staff.
Stayed 3 nights in Jul 2023
Response from Cecilia De Rosa on 19 Jul 2023
Dear Lauren,We very much appreciate your comments regarding your stay at the Hotel Costanero Montevideo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

derren, singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Super friendly staff. Recommended
Stayed 15 nights in Jun 2023
Response from Cecilia De Rosa on 27 Jun 2023
Dear Darren,We very much appreciate your comments regarding your stay at the Hotel Costanero Montevideo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

derren, singapore

Stayed 1 night in Jun 2023
Response from Maximiliano Irrazabal on 12 Jul 2023
Gracias por su puntaje positivo! Nos complace saber que su estancia en Costanero MGallery Montevideo fue de su agrado.Los esperamos nuevamente!Saludos cordiales,Maximiliano IrrazabalFront Desk Manager

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Cecilia De Rosa on 3 Apr 2023
Dear Terri,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Nikolas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, great view, nice amenities and friendly staff
Stayed 2 nights in Mar 2023
Response from Cecilia De Rosa on 27 Mar 2023
Dear Nikolas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

CARINA, Houston

Travelled with partner
Liked: Staff & service, property conditions & facilities
The view was great from the Lobby. However, we didn't get a room with a nice view. They called it city view but it was just the back of the building on the opposite side of the block. It did not matter to us because we stayed only one night.
Stayed 1 night in Mar 2023
Response from Cecilia De Rosa on 27 Mar 2023
Estimada Carina,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montevideo gem
Great hotel which overlooks the beach, well worth the extra to get a sea view, staff were excellent, good breakfast, room was spacious. Overall great hotel.
Stayed 3 nights in Mar 2023
Response from Cecilia De Rosa on 27 Mar 2023
Dear Brian,We very much appreciate your comments regarding your stay at the Hotel Costanero Montevideo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Michael, Delray Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was overpriced and bad, but the hotel and staff were great.
Stayed 2 nights in Mar 2023
Response from Cecilia De Rosa on 20 Mar 2023
Dear Michael,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and first class facilities.
Stayed 6 nights in Feb 2023
Response from Cecilia De Rosa on 6 Mar 2023
Dear Pete,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Feb 2023
Response from Cecilia De Rosa on 3 Mar 2023
Dear Vladimir,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Margaret

Liked: Staff & service, amenities, property conditions & facilities
Most of the staff were very friendly and helpful. Some were not. However all in all it was a very positive and pleasant experience.
Stayed 9 nights in Feb 2023
Response from Cecilia De Rosa on 27 Feb 2023
Dear Margaret,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally kind and welcoming. The rooms had modern amenities and the overall hotel layout was very nice. We enjoyed our stay here and would visit again!
Stayed 4 nights in Jan 2023
Response from Cecilia De Rosa on 2 Feb 2023
Dear Katie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service
Beautiful rooms and hotel across the street from the beach. The staff was wonderful and so helpful. The breakfast was delicious and had a great selection of food!
Stayed 2 nights in Jan 2023
Response from Cecilia De Rosa on 2 Feb 2023
Dear Calvin,We very much appreciate your comments regarding your stay at the Hotel Costanero Montevideo - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2023
Response from Cecilia De Rosa on 6 Mar 2023
Estimada Sara,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verla de vuelta.Atentamente,

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy staff, super nice room and view.
Stayed 2 nights in Jan 2023
Response from Cecilia De Rosa on 5 Jan 2023
Estimado Huésped,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

6/10 Okay

Karen

Stayed 1 night in Jan 2023
Response from Cecilia De Rosa on 5 Jan 2023
Muchas gracias por su visita.

10/10 Excellent

David

Stayed 3 nights in Dec 2022
Response from Cecilia De Rosa on 5 Jan 2023
Estimado Huésped,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,Cecilia De Rosa

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022

8/10 Good

Jaime

Stayed 5 nights in Nov 2022