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My wife and I had a wonderful stay staff we’re all super friendly, comfortable bed clean room. The breakfast was really good never used our car once while we were there
David
Stayed 2 nights in May 2024
Response from José J. on 19 May 2024
Hello David, Thank you so much for your outstanding 5-star review! We are thrilled to hear that you had such a positive experience during your stay with us. Your kind words about our staff mean a lot to us; we strive to provide exceptional service to all our guests, and it’s wonderful to know we succeeded in making your stay memorable.We’re also pleased to hear that you found our free parking to be a convenient feature. It’s important to us that our guests have a hassle-free experience from start to finish.We look forward to welcoming you back soon and providing you with another excellent stay.
Definitely a great location to cannery row without a hefty price tag. They’re doing renovations so I imagine it’s only going to get nicer. We will definitely be back!
Everything looks old, dirty and outdated. All kick boards are missing since the carpet was replaced, it smells like paint all throughout the facility. Bath tub was disgusting, old towels and crappy soaps and shampoo.
Juan
Stayed 2 nights in Apr 2024
Response from Jose J. on 4 May 2024
Hello Juan,I am sorry to hear the experience you had during your stay was not satisfactory. Unfortunately you have posted this on the wrong hotel as I am not able to find record of your reservation in our system. Our hotel is currently under remodel and every guest that has departed from a remodeled room has given us excellent feedback and are happy with our new upgrades. We hope you come and visit our hotel so that you can experience modern rooms currently being finalized. We wish you best of luck on all your future travels. Thank you, Jose J.Front Desk Manager
10/10 Excellent
Teresita
2 May 2024
This holiday express is totally different from the itg
Locations is great! Walking distance to the aquarium and the beach to see hermit crabs. Rooms are newly renovated & very comfortable. Breakfast is great!
Nice proximity to things that are walkable. Parking was a little limited for large vehicles but the front staff was helpful to make sure we had somewhere to park. Rooms were clean and comfortable with reasonable prices.
did the trick for our impromptu stay near the aquarium. baskin robbins on the next block a plus. You always know what to expect from Holiday Inn, thanks guys!
Not so good. The courtyard open motel style made this the noisiest place I ever stayed not to mention the children in the surrounding rooms. I could hear everything and they were running around day and night. The bed was comfortable and the shower was hot.
Loved the friendly staff. And the location and price point is good. They are undergoing some renovations, but they don’t impact ya much. Wouldn’t hesitate to stay there again
Great location! Walking distance to Cannery Row, Monterey Aquarium, and Fisherman Wharf. Staff is friendly. Free breakfast and free parking! Coffee and tea station is available all day. The rooms are very simple and basic. However, if you just need a place to lodge overnight and have a busy agenda then this place is perfect!
Great place to stay in Monterey, walking distance to Cannery Row and Aquarium. Free parking was a bonus. Love the staff so nice.
Dan
Stayed 2 nights in Jan 2024
8/10 Good
Osvaldo
Travelled with family
4 Jan 2024
Liked: Cleanliness, staff & service, amenities
The hotel is in a perfect spot. The hotel though seems older so you can hear everything. There is also construction going on there in the hotel currently. Overall a good experience but not amazing.
For Family Rooms ( 2 x Queen) to be placed at a location with one flight of steps down, followed by a flight of steps up to reach the room can be daunting to Families travelling with multiple big luggages and young kids.